inbound customer service in melbourne

job type
AU$ 25 per hour
apply now

job details

melbourne, victoria
job category
call centre & customer service
job type
working hours
AU$ 25 per hour
reference number
00 00
apply now

job description


About the Role

Seeking Inbound Customer Service professionals, with experience in dealing with high volume inbound phone enquiries across various clients. You will be answering high volume calls in a busy contact centre environment. Various locations across Melbourne. You will be supported by managers and trainers, to ensure you are up to speed on the role quickly. Short term and long term temporary assignments, as well as permanent roles are available. These roles will be starting in January 2019.

Duties & Responsibilities

  • Drive high end customer service over the phone
  • Deal with general enquiries
  • Communicate and interact with the team across the site
  • Processing applications and basic data entry
  • Abide by professional policies and procedures in place

Skills & Experience

  • Previous call centre experience is preferred but not essential
  • Customer Service experience
  • Ability to deal with sometimes sensitive or personal material
  • Able to priortise tasks
  • Great attention to detail
  • A “How can I help attitude?” not “I can’t help” attitude
  • Professional and impeccable presentation
  • Ability to learn and retain knowledge quickly and effectively

Culture & Benefits

  • Competitive hourly rate
  • Fun and dynamic work environment
  • Supportive Team Leaders and Managers

If you feel that you would be suitable for this role and match all the requirements above then please click the APPLY button below.

Please note that due to high response for these role, only shortlisted candidates will be contacted.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


Customer service - Call centre


No qualifications
on the job experience

educational requirements

Secondary School/High School