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junior erp support analyst - western sydney in Western Sydney

posted:
location
Western Sydney, New South Wales
job type
Permanent
salary
AU$ 55,000 per year
reference number
90M0272743_1478662497
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job description

Iconic Australian Distributor of industrial products requires a Junior ERP Support Analyst, to provide support via phone and email to internal users, based in the Western Suburbs of Sydney.

On a daily basis, you will be responsible for responding to initial requests and resolving if possible.

Daily responsibilities will involve:

  • Providing Level 1 / 2 technical support via phone and email in a timely, efficient and professional manner
  • Responding to a wide range of ERP software and SQL issues, in-house systems, products and services queries
  • Take on average of 10 - 15 calls per day
  • Monitor day to day jobs and maintain an interface log

To be successful within this role you will need to have:

  • Previous experience in a similar finance support role, using ERP applications
  • Experience working in a fast paced environment
  • Solid customer service skills and troubleshooting experience
  • Outstanding verbal and written communication skills
  • Clear, concise and polite phone manner
  • Advanced SQL and Microsoft Excel skills

A car is required as public transport is limited.

In return my client is offering a great package consisting of Base & Superannuation, plus training and onsite car parking.

Please call Alexa Cauvin @ Randstad Technologies for a Confidential Discussion on 02 8235 3326, or hit the apply for this job button below.

skills

Junior ERP Support Analyst - Western Sydney
apply now