service transition change lead in sydney

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job details

sydney, new south wales
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job description

Randstad Technologies are currently seeking an experienced Service Transition Change Lead to join our reputable, Government client on various ICT Service programs.


  • Lead and manage all aspects of change and adoption strategies based on proven change methodologies and an achievable approach for the Service Transitions program and the stakeholders impacted by the change

  • Manage and develop strong working relationships with key stakeholders

  • Provide expert advice on the change impact that proposed solutions, functionality or work flows will have for staff and develop a set of actionable and targeted change management tools and based on the Service Transitions strategy and methodology

  • Provide leadership and coaching

  • Support the day to day project and risk management of the Change and Adoption team and delivery against the Change and Adoption Strategy and develop specific plans to mitigate or address the concerns

  • Plan and manage training programs, understand changes and training needs by audience, develop and deliver targeted training materials to all relevant levels of the implementing organisation

Selection Criteria

  • Extensive experience and a record of achievement in change management in a large and complex service environment, including relevant qualifications or equivalent

  • Experience in applying different project and change management approaches and being adaptable to changing these approaches to successfully deliver complex programs of change

  • Well-developed interpersonal, consultation, influencing and negotiation skills with demonstrated experience engaging and influencing key stakeholders, vendors and customers to achieve optimal project outcomes and aligned goals

  • Highly developed analytical skills

  • Demonstrated experience coaching and advising team members

  • Excellent communication skills

Contract length: 12 months
Location: Chatswood

If you tick all the boxes and are looking for a challenging new role, please send your CV to

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


Service Transition, Change Management, ICT, Training,


Relevant qualifications

educational requirements

Bachelor Degree