social marketing research - subject matter expert in Inner Suburbs Brisbane

Inner Suburbs Brisbane, Queensland
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job description

As an established area within a large Government Department - an opportunity for an experienced Social Marketing Research specialist to join their team for a 3 month period initially with the potential of extension.

As the Social Marketing Researcher specialist you will be responsible for the development and execution of a range of activites and strategies including:

  • The design and application of customer research to meet client business requirements, including framing of customer research questions, the identification of appropriate research methods and the delivery of actionable insights.

  • The application of a range of qualitative and quantitative social research methods including datacollection (for example, through customer observation, customer surveys, customer interviewsand focus groups), data analysis and interpretation as well as the creation of reports and presentations.

  • The ability to persuasively engage, advise and educate clients and stakeholders on the application of customer insight to improve customer experience in a way that creates value for customers.

  • The skills and aptitude to work flexibly, collaboratively in a highly dynamic environment while delivering and monitoring progress against key milestones.

  • Provide actionable and evidence-based insights to inform business decisions, activities and product or service development initiatives.

  • The application of research through digital technology, including the statistical packages andresearch platforms such as the Qualtrics technology platform which is being used to support the application of customer research through the Customer Research Panel.

To be considered for this opportunity you will have tertiary qualifications or formal training in social science/social research marketing. You will have demonstrated experience in effectively managing the development and execution of complex projects. You will have high level of verbal and written communication skills and be confident in liaising with all levels of staff and clients. Your effective time management skills and your capability to work as a team will be paramount to this role.

If you feel that you identify with the above, please "APPLY NOW" and a consultant will be in touch.

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