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team leader - client engagement in Wollongong

Wollongong, New South Wales
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job description

Fantastic opportunity is sitting right here!

We are looking for a Team Leader with contact centre experience ready to take their career to the next level. Due to growth, this national financial organisation seeks an inspiring Team Leader to join the Wollongong branch. You will lead the Customer Services Team and play an integral part growing and moulding the team. This is an exciting time to join the organisation and you will see your team grow from strength to strength

Your duties will be varied and will include but not limited to:

  • Day to day management of the team
  • Coaching and developing
  • Reporting on a regular basis
  • Monitor the team with regard to performance and exceeding their overall individual and team target
  • Assisting with work flow and generally supporting the team

What we are looking for:

  • Previous experience within a team leader or management role within a financial institution and ideally a contact centre environment
  • Ability to work under pressure
  • Personal drive and great energy
  • Excellent time management skills
  • Tertiary education or RG146 compliant will be highly regarded

This role would suit some one who strives to achieve. It's an exciting opportunity and an opportunity to grow your career.

If you are looking to take your career to the next level, forward your CV or call Melanie to discuss on 42245500


Team Leader, Financial , RG146 Compliant, Superannuation
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