team leader in Sydney CBD

posted:
location
Sydney CBD, New South Wales
job type
Permanent
salary
AU$ 70,000 per year
reference number
90M0310383_1498796904
apply now

job description

The Company

This company is a vibrant and energetic direct response business that has become successful at promoting a wide range of products in the Lifestyle sector.

Modern offices in the heart of Sydney CBD this company has a fantastic team culture, collaborative business approach and a vibrant and enjoyable atmosphere. With a “Work hard, play hard” vibe, this company will see you rewarded for the work you put in. Great opportunity to utilize your call center experience and gain exposure to total business operations to watch your career take off.

The Role

Managing the Call centre operations of the business, you will be responsible for driving and motivating a team of casual sales staff.

- Coordinating schedules/ rosters in line with key marketing times

- Training and motivating team of call centre staff

- Providing comprehensive and detailed feedback from calls to drive business outcomes

- Managing team outcomes including data accuracy, sales conversions and KPI’s

- Create and implement incentives to drive performance

- Comprehensive reporting on call statistics and data input

Some weekend work is required.

The Candidate

This role would suit an outgoing and motivated individual who is confident and ready to step up into a team leader/ management position and gain exposure to the total business. In this comperhensive role you are a valued contirbutor to the business success and will be treated as such.

You must have at least 2 years call centre experience and the desire to succeed.

The Reward

Competitive remuneration, incentives for results, exposure to all aspects of a business, sky is the limit with future opportunities.

Apply Now

This role is looking to recruit immediately, please apply now to be considered or contact Samantha Parnham for a confidential discussion. 02 8215 1076. Samantha.parnham@randstad.com.au

apply now