client advisor - luxury brand - german in Ixelles

posted:
location
Ixelles, Brussels Hoofdstedelijk Gewest
job type
Mission d'intérim
reference number
RSBE444874
apply now

job description

We are looking for Client Advisors who, under the supervision of a Team Leader, is in charge of 3 main missions: - Take calls from customers (sometimes place phone orders if appropriate) - Answer customer¿s e-mails - Validate web & phone orders The advisor will respect scripts & procedures delivered during training sessions & briefs. The advisor will guarantee the quality of the answer to customers requests and will consequently use all necessary tools (software, procedure guides, knowledge of trainer & team-leaders) as often as it is necessary. The advisor will respect the scheduled working hours and will make sure to achieve his/her qualitative, quantitative individual objectives.

qualification

-You have an excellent knowledge in German -You have a very good level in English. -You have a relevant experience in the tasks mentioned above. -You are stress resistent -You are service minded
apply now