client advisor - luxury brand - scandinavian languages in Elsene

Elsene, Brussels Hoofdstedelijk Gewest
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job description

We are looking for Client Advisors who, under the supervision of a Team Leader, is in charge of 3 main missions: - Take calls from customers (sometimes place phone orders if appropriate) - Answer customers e-mails - Validate web & phone orders The advisor will respect scripts & procedures delivered during training sessions & briefs. The advisor will guarantee the quality of the answer to customers requests and will consequently use all necessary tools (software, procedure guides, knowledge of trainer & team-leaders) as often as it is necessary. The advisor will respect the scheduled working hours and will make sure to achieve his/her qualitative, quantitative individual objectives.


-You have an excellent knowledge in one or more scandinavian languages -You have a very good level in English. -You have a relevant experience in the tasks mentioned above. -You are stress resistent -You are service minded
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