it officer (leuven, fixed contract possible after interim) in Heverlee

Heverlee, Vlaams-Brabant
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job description

For a growing company at Leuven, we are looking for a motivated IT Officer. Your tasks: - You are responsible for the hardware and software assets used by our employees (whom we call Needlefinders). This means that you ensure they have the right devices (laptop, accessories, mobile phones, landlines etc.) with the right updates, licenses, accesses and applications. - You are the single point of contact for all Needlefinders and assist them in their questions and IT related challenges. You track progress on all issues and requests and ensure timely resolution and communication to the user(s). You troubleshoot on reported issues. Advanced issues can be passed on to an external IT provider. - You are the single point of contact to our external IT provider and collaborate closely with them to ensure the best and most secure service (networks, servers, disks, backup drives etc.) - You perform a daily check on log files on backups, Mailbox size and Firewall threats. Proactively monitoring of the systems is also one of your tasks. - You investigate and automate the processes where needed. You remain available for further updates and trainings once completed.You advise, help or take the lead when implementing new tools (ERP, CRM or other applications required by the business) and when migrations take place - You help our research analysts by programming little tweaks or plugins, using HTML, CSS and jQuery. Your pieces of code will be integrated into our market research software Askia, for which you will get a training. - You are actively involved in IT related networks within the organization (for instance, you will play an active role in GDPR compliancy) - You optimize the IT landscape continuously with regards to security, privacy, budgets, business needs. - You are on the edge of market evolutions in the IT and explore them if relevant for our organization.


- You have a bachelor in informatics or have enjoyed a similar education. You are enthusiast to start working. - You are passionate about IT and have a strong interest in digitalization and automation - You have a hands-on mindset. - You are service minded. - You are independent and flexible. Pro-active and accurate. - You speak and write fluently in Dutch and English. - You have knowledge about Hyper-V, Windows Server, Linux Server (apache, nginx), Active Directory, O365, Sharepoint, network technologies (TCP/IP, routers, switches) - You have knowledge about macros in Excel, HTML, CSS, jQuery, Pyton Knowledge of R is a plus. - You like to learn and invest in new tools or technologies.
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