process compliance analyst (fr/ang) in Grace-Hollogne

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job description

The objective of the process compliance Analyst is to provide management facts, figures and recommendations on non compliance to Operations Policies, Procedures and KPI¿s. Increase Service performance and reduce damages by providing clear and actionable reports with thorough analysis and recommendations that highlight structural Operations non-compliance according to the DotPC policies, processes and procedures either caused by or impacted to LGG hub. Focus and address, by constructive communication with internal and external stakeholders, structural issues and prioritise them according to the impact that they have on the Ops Value proposition.


You have a Business Economics, Logistics or Process management graduate or equivalent. You have 3 Years minimum experience in an operational environment You have understanding of hub operations You have experience in a Customer Service, Security, Financial, Depot Operations environment End-to-end understanding of the consignment life-cycle You are fluent spoken and written English You haveexcellent computer skills Skilled in mainframe applications (WWTT / OPMS / T&T / Ops Datamart) Understanding of Origin & Destination depot Common Systems Understanding of Network systems (Skymaster, ROCS, Propel) Required Behavioural Competencies: Integrity, Continuous Improvement, Teamwork, Social Responsibility, Delighting Customers, Communicative, Result driven, Resourceful, Factual, Thoughtful, Analytical, Accurate.
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