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2 jobs found in Verviers, Liege

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    • verviers, liege
    • permanent
    • 40 heures par semaine
    Our customer is part of an international business group with more than 48.000 employees in about 60 countries, which develops leading-edge technologies, excellent products, solutions and services for more than 30 market segments.Our customer has an innovative and multicultural culture, built and based on trust and integrity, openness and mutual respect.In all areas, they count on highly talented, motivated and results-oriented employees, to continuously secure and expand their brand as the leader in the international markets.In order to strengthen their Belgium Netherlands France team, they are looking for a Customer Service Representative for their Professional business unit.The position is based in their BeNeFr headquarters in Verviers.To reinforce their team, we are looking for the ideal Customer Service Reprensentative in Verviers then Barchon. If you are the one, you will have various responsabilities:- Order taking and making sure all orders are processed in the system- Developing a good relationship with our customers, handling their requests and challenges and propose corrective actions- Following up orders for preparation with 3PL and for shipment with haulers securing the on time delivery to the customers- Monitor the KPI Customer Service Level and take corrective actions to reach this KPI- Check Back orders together with Supply Chain and inform customers about next availability- Develop and follow the evolution of EDI's implemented or to be implemented with customers- Handle customer master data creation- Maintain general customer conditions in SAP- Check customers out of stock level On Time In Full
    Our customer is part of an international business group with more than 48.000 employees in about 60 countries, which develops leading-edge technologies, excellent products, solutions and services for more than 30 market segments.Our customer has an innovative and multicultural culture, built and based on trust and integrity, openness and mutual respect.In all areas, they count on highly talented, motivated and results-oriented employees, to continuously secure and expand their brand as the leader in the international markets.In order to strengthen their Belgium Netherlands France team, they are looking for a Customer Service Representative for their Professional business unit.The position is based in their BeNeFr headquarters in Verviers.To reinforce their team, we are looking for the ideal Customer Service Reprensentative in Verviers then Barchon. If you are the one, you will have various responsabilities:- Order taking and making sure all orders are processed in the system- Developing a good relationship with our customers, handling their requests and challenges and propose corrective actions- Following up orders for preparation with 3PL and for shipment with haulers securing the on time delivery to the customers- Monitor the KPI Customer Service Level and take corrective actions to reach this KPI- Check Back orders together with Supply Chain and inform customers about next availability- Develop and follow the evolution of EDI's implemented or to be implemented with customers- Handle customer master data creation- Maintain general customer conditions in SAP- Check customers out of stock level On Time In Full
    • lambermont, liege
    • permanent
    • 38 heures par semaine
    La mission de « Technical Support Engineer » consiste essentiellement à :Diagnostiquer et résoudre les pannes à distance au moyen d¿outils performantsApporter un support rapide et avisé à nos clients situés à travers le monde ainsi qu¿à nos différentes filiales (Chine, USA, Brésil, Thaïlande)Aider à maintenir la productivité des machines de nos clients à un niveau optimalConseiller nos clients dans la gestion des pièces de rechange et consommables
    La mission de « Technical Support Engineer » consiste essentiellement à :Diagnostiquer et résoudre les pannes à distance au moyen d¿outils performantsApporter un support rapide et avisé à nos clients situés à travers le monde ainsi qu¿à nos différentes filiales (Chine, USA, Brésil, Thaïlande)Aider à maintenir la productivité des machines de nos clients à un niveau optimalConseiller nos clients dans la gestion des pièces de rechange et consommables

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