Inbound Customer Service - Call Centre Located in Parramatta CBD - close to train station and public transportGuaranteed 9.5% OR 18% shift loading on top of your competitive salary (dependent on shifts worked)Begin a career in a stable industry where you are making a differenceStart date: AugustAbout the company:Our client are Australia's largest not for profit private health insurance provider. With countless years in Australia, they continue to deliver more benefits to their members and have members at their forefront making health care understandable, affordable, high quality and customer centric.About the role:This is a full-time permanent opportunity, reporting to the Inbound Team Leader. You will be responsible for providing exceptional customer service to ensure the members benefits are at the forefront of every decision. The role is on a rotating roster between Monday to Friday, 8AM - 8PM (9.5% guaranteed shift loading + 18% depending on shifts worked)Your skills & experience:Previous customer service experience from retail, hospitality, banking etc (call centre experience desirable)Excellent written and verbal communication skillsProblem-solving skills whilst working under pressureAbility to work well within a teamPassion for serving customersBenefits & rewards:Extremely competitive salary package + 9.5% guaranteed shift loading (or 18% dependent on shifts)Comprehensive training induction program with a buddying processDiscounts across all productsDynamic, vibrant & passionate team who celebrate the small and large wins togetherReward & recognition programs with long term career prospectsAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.