bilingual collections specialist in Toronto

posted:
location
Toronto, Ontario
job type
Permanent
reference number
2009900STFEN
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job description

Our client, a Fortune 500 company, is establishing their roots in Canada and are seeking a Bilingual (French/English) Collection Specialist! The ideal candidate has strong interpersonal, communication and customer service skills. This role consists of first and third party collections with a positive customer service focused environment.

Duties and responsibilities include:

- Inbound and outbound collection activity on past due monthly automotive contract payments.
- Ability to identify and create process improvements that impact the organization’s revenue
- Assisting clients through the collection process and negotiating with them to come up with desired outcomes

Advantages
- Employer paid vacation
- Health and dental plan
- 401K program
- Stock options
- Monthly performance bonus (5-10%)

Qualifications
- Comfort working in a fast-paced, high-volume office setting with great attention to detail
- Solid analytical and multi-tasking skills
- Proven ability to deliver bilingual customer service in Quebec French

Bryan,
Kristina

Phone Number:
416.640.1975
Fax Number:
416.962.4489

Randstad Professionals Canada
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