bilingual customer service (inbound) in mississauga

posted
job type
temporary
salary
CA$ 18 per hour
apply now

job details

posted
location
mississauga, ontario
job category
Contact Centre and Customer Care
job type
temporary
salary
CA$ 18 per hour
reference number
2103251STFEN
apply now

job description

Are you a bilingual customer service professional looking to get your foot in the door? We are looking to hire Bilingual Customer Service Representatives to join a dynamic and hard working team in Mississauga. This is an opportunity for you to work with a leader in the security and protection industry.

As a Bilingual Customer Service Representative, you will be the first point of contact for existing customers and field technicians. See below for more details.

Location: Mississauga (Matheson Rd and Renforth Dr)
Pay: $18/hr

Hours of Operation:
Monday to Friday, 7am-11pm
Saturday to Sunday, 7am to 9pm
*Please note this is a full-time position that requires open availability for a rotating schedule.*

What will you be doing as a Bilingual Booking Agent?
- Receiving inbound calls from customers in English and French
- Accessing and updating account details for customers
- Scheduling and rescheduling appointments with field technicians
- Transfering phone calls to appropriate departments
- Answering general questions and inquiries

What can you look forward to?
- Entry level opportunity in a call centre environment
- Strong potential for permanent hire
- Gain experience in an established call centre
- Opportunity for growth and development
- 4 weeks of paid training
- Weekly pay
- Free parking on-site
- Transit accessible

What are we looking for?
- Fluency in English and French required
- Previous call centre or customer service experience
- Working knowledge of basic computer applications
- Willingness to learn and a positive attitude

Does this sound like the right opportunity for you? Apply online using your Randstad profile at www.randstad.ca

*Please note, this position is conditional upon a clear criminal background check.*

Sara,
Krisha

Phone Number:
905.814.6554
Fax Number:
905.814.4921

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.