bilingual customer service representative - banking opportunity in toronto

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job details

toronto, ontario
job category
Contact Centre and Customer Care
job type
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job description

Our client, a leading bank, is looking for an Bilingual Customer Service Representative for a 6 month contract in Toronto !

Start Date: 11/6/2017
End Date: 5/6/2018

Pay rate: 28.24/hr

Shift Times: : 8am to 8pm, Monday through Friday

Job Responsibilities:
-Interact with with internal/external parties including clients, advisors, investors who contact the customer contact centre
-Provide additional support offered by investor Services
-Daily/Monthly Reporting
-Escalate problematic issues to management
-Other duties as required

- Work for one of the top 5 banks in Canada
- Great foot in the door opportunity

-Mutual Fund and Call Centre/client service experience
-Bilingual in French and English
-Strong English and French Communication
-Strong Client Service Skills
-Ability to work a rotating shift schedule - M-F 8:00am - 8:00pm

Nice to have:
-CSC, IFIC in progress or completed

* Clear credit and criminal check requried *

Qualified candidates will be contacted.

Good to know you.


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Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.