bilingual customer service representative (french & english) 17147 in vancouver

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job details

vancouver, british columbia
job category
Contact Centre and Customer Care
job type
reference number
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job description

Our client, a multinational bank, is looking for a Bilingual Customer Service Representative for an 11 month contract in Vancouver!

Pay rate:$20/hr
Hours: . 7am to 3pm Monday to Friday

Job Description of a Bilingual Customer Service Representative:
- Working with a wide range of customers from small enterprises to mid-market to multinational companies
- Providing tools to assist companies function efficiently
- Working with trade and receivables finance, global liquidity and cash mangement
- Working with multi-currency accounts, commercial cards, overdrafts, capital finance, insurance term loans
- Providing operational and technical support
- Maintaining quality standards and front line customer service via telephone

- Long term contract
- Competitive pay rate
- Working for a multinational bank
- Great foot in the door opportunity

1. Must be Bilingual French/English; written and spoken
2. Over 2 years of strong customer service experience with an ability to assist customers with minor technology processes of the online platform.
3. High School Diploma

Top 3 Good to Have
1. Experience in Banking industry
2. Ability to learner quickly, multi-task and operate new software and technology.
3. Detailed orientated with good time management and organizational skills.
4. Team player,Ability to learner quickly, multi-task and operate new software and technology

** Clear credit and criminal check required

Interested in the Bilingual Customer Service position? Apply online today!

Qualified candidates will be contacted.


Phone Number:
Fax Number:

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.