bilingual customer service representative in oakville

posted
job type
temporary
salary
$ 18 per hour
apply now

job details

posted
location
oakville, ontario
job category
Administrative Support
job type
temporary
salary
$ 18 per hour
reference number
2121883STFEN
apply now

job description

Are you a Bilingual Customer Service Representative living in Oakville, or the surrounding area, looking for a a shorter commute? Or are you a French and English speaking new graduate who would like to gain experience in a corporate environment? We currently have a full time contract position available at a great company within the medical industry that is looking for a new Bilingual Customer Service Representative.

The successful candidate will be answering calls from customers and entering orders. A main part of the role will be gathering accurate information while providing strong customer service, placing the order, troubleshooting issues and following up with the customers with information about their shipments.

Responsibilities:
Order Placement
- Enter customer orders into the system
- Gather accurate information from customers over the phone
- Collect account information from previous and new customers
- Work as part of a team in order to make sure there is communication between departments
- Pull up and review warranty information
- Contact customers after the purchase to make sure that they have received the product
- Communicate any shipping delays and back orders that might occur


Advantages
- Great location on the boarder of Oakville/Mississauga
- Full time contract opportunity until the end of the year
- Business hours of 8:00am to 4:30pm - Monday to Friday
- Pay rate of $18-$20/hr
- Large company within medical industry
- Team oriented environment
- Training provided


Qualifications
- Excellent communication in both French and English is required
- Ability to troubleshoot issues over the phone
- Great organization and the ability to multitask
- Experience working in a Bilingual Customer Service role (French and English) is considered a very strong asset

If you are interested in this opportunity, then we would love to hear from you! Anyone who believes they have the skill set for this opportunity be sure to send your resume to richard.goral@randstad.ca.

Randstad oversees various temporary and permanent administrative roles such as: Reception, Administrative Assistants, Executive Assistants, Customer Service/Client Support, Inside Sales, Data Entry, Junior Human Resources, Junior Marketing, and Junior Accounting roles. If you happen to have experience in any of these roles please feel free to reach out to us to discuss future possibilities!

Charl,
Richard

Phone Number:
905.637.5366
Fax Number:
905.849.0585

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.