bilingual customer service representative in toronto

job type
$ 18.40 per hour
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job details

toronto, ontario
job category
Contact Centre and Customer Care
job type
$ 18.40 per hour
reference number
apply now

job description

Are you fluent in French and English? Do you enjoy helping people and providing good customer service? If so, you would be a great candidate for our client, a large bank holding company specializing in credit cards and other banking products, as a Customer Service Representative for their North York office.

As a Customer Service Representative, you will be responsible for assisting clients and cardholders with dispute cases. Duties include:
*Investigating transactions
*Resolving cases
*Performing chargebacks
*Reviewing and ensuring data/information is correct on the system
*Corresponding to customers
*other duties as needed

Work for a large bank holding company specializing in credit cards and loans
North York location (Victoria Park and Sheppard Ave E)
3 month contract
Start date October 29th, 2018
Training provided

When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.

Must be bilingual in French and English
Previous experience in call centre environment
Minimum 6 months exp in back-office environment
Excellent communication skills
Strong analytical and math skills
Strong PC skills

If you're interested in the Customer Service Representative role, feel free to apply online at Qualified candidates will be contacted.


Phone Number:
Fax Number:

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.