bilingual information & customer service officer in toronto

job type
apply now

job details

toronto, ontario
job category
job type
reference number
apply now

job description

Do you have a passion for working with people? Do you enjoy delivering amazing customer service? Do you speak French and English fluently?

If you answered yes to these questions, then look no further! We have exciting inbound-only customer service jobs for you! You'll be working in a call center located conveniently within a 15 minute walk from Union station! We're seeking fluently bilingual candidates with professional customer service experience who can start a long term contract.

In this role, you will be representing a highly-professional government organization. You will be engaged in interesting, information-seeking conversations with a variety of callers from across the country!

What’s in it for you:
· Convenient downtown location, a brisk walk from Union station
· Regular 7.5 hour shifts between 8am – 7pm
· 37.5 hour work week (Monday – Friday)
· Competitive pay (starting between $18/hour depending on language skills and experience)
· Security clearance provided for future government opportunities - an asset to your application that remains valid for 10 years
· Start date: January 2018
· Contract workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.

Qualifications; the successful candidate will have:
· 1-2 years of customer service experience preferably within a call centre environment
· Completed University diploma or International credentials evaluated at the University level
· Must have a clear criminal record
· Strong computer skills, knowledge of MS Word and searching using the internet
· Must be bilingual (French/English) in writing, oral and reading comprehension

To be considered for this exciting opportunity, please submit your resume to referencing Job number 2054135
We look forward to receiving your application! Please note only candidates meeting all of the above requirements will be contacted.

Randstad Professionals Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.