bilingual technical support representative - london location - banking in London

posted:
location
London, Ontario
job type
Temporary
reference number
2016253STFEN
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job description

Our client, one of the top 5 banks, is looking for a Bilingual Technical Support Representative for an 12 month assignment in London!

Pay rate: $18.85/hr
Hours: 7:00am -9:00pm Monday to Friday and 7:00am to 7:00pm Saturday and Su

Job Responsibilities:
- Point of contact for technical support and general inquiries
- Answering questions in regards to hardware, software, e-Messaging, Blackberry
- First level technical support
- Ensure accurate and detaild problem documentation and ticketing
- Identify trends and opportunities for improvement

Advantages
- Work for one of the top 5 banks in Canada
- Foot in the door opportunity
- Competitive pay rate
- Long term contract

Qualifications
- Bilingual English/French
- 5 years call centre experience and technical background
- Good knowledge of MS Office
- Customer service mentality
- Experience with ticketing system an asset

*Clear credit and criminal check required*

If interested please apply online!

Qualified candidates will be contacted.

Vittoria,
Olivia,
Jasmine

Phone Number:
416.861.9888
Fax Number:
416.861.8727

Randstad Canada
apply now