call center representatives in Edmonton

posted:
location
Edmonton, Alberta
job type
Temporary
reference number
2015253STFEN
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job description

Your customer service skills are top-notch. You love speaking with people, providing information and resolving their inquiries quickly and with a focus on professionalism. Busy days in the contact centre are what you live for and you're looking to provide support to clients and vendors.

If this describes you, we have an exciting opportunity for you! Working in conveniently located South Edmonton office, you will take inbound calls from throughout Canada and provide information and support for internal technicians.

In this position, you'll be responsible for:

- Taking a high volume of inbound calls
- Providing information and technical support for internal technicians
- Ensure that call metrics are met daily – take calls back-to-back, ensure that inquiries are resolved the first time, and strive for low hold times
- Keep clear, concise notes in the system to ensure that your work is transferable for your colleagues


Advantages
- Easy access to transit
- Benefits offered through SunLife effective day one of your assignment
- 3 month assignment
- Earn $16.31 hourly


Qualifications
This position is available for motivated, energetic and caring individuals with the following qualifications. While we appreciate all interest in this role, only candidates with a minimum of 1 year in a call centre environment will be considered.

Bilingual English/French Candidates will be given priority

- At least 1 year of experience in an inbound contact centre environment
- The ability to provide 2 successful, professional and supervisory references
- Typing speed of 40 WPM or above
- The ability to speak fluent French is an asset
- Applicants may be tested on typing, communication, and second-language skills
- Must be able to pass a criminal background check

While we appreciate all interest in this role, only candidates with a minimum of 1 year in a call centre environment will be considered.

If this opportunity appeals to you, apply now! This role will not be available for long!

To apply:
- Visit randstad.ca and apply directly to this posting
- Email Melissa or Alpana directly at melissa.tkachuk@randstad.ca or alpana.kedare@randstad.ca
- Call Melissa or Alpana directly at 780-420-1158 to learn more!

Thank you for your interest in Randstad Staffing!

Top employers choose to work with Randstad because they know that our specialization and focus can help them find great matches with superior candidates like you! We understand your employment market and we're working with the best employers in your neighborhood.


Joshua,
Melissa,
Alpana

Phone Number:
780.420.1158
Fax Number:
780.420.1789

Randstad Canada
apply now