change management specialist - senior - trip optimizer in montreal

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montreal, québec
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job description

We are looking for a Change Management Specialist - Senior -

Summary of tasks

• Assess change management requirements for projects deploying new, or improved, technologies.
• Define high-level approach for change management
• Provide labour and material estimates for delivering the change management component of a project
• Perform detailed audience analysis and organization impact analysis. This includes risk assessment, role mapping/access and software/hardware usage assessments. These deliverables are completed in conjunction with project/business stakeholders.
• Develop sponsorship, communications, training and business engagement strategies.
• Develop labour relations strategy, if needed. Determine key performance metrics, business readiness and competency measures.
• Develop detailed communication and training curriculum and build related materials.
• Engage and guide the key business stakeholders to actively lead or support the adoption of the change
• Execute communications to build awareness, understanding and buy-in for change and conduct business readiness assessment.
• Prepare trainers, coordinate logistics, deliver training and evaluate effectiveness.
• Deliver end-user support (e.g. on-site support, war room support, telephone coaching, remote assistance, making on-line self-help available, etc), monitor behaviour change/performance and complete knowledge transfer.
• Apply, and ensure compliance with, all appropriate I&T standards (eg. Security, Architecture, Project Delivery Methodology, SOX, etc.)

Mandatory skills:
10 years

Please contact Alex Prieto at 514-392-6348 or email

Randstad Professionals Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.