client/onboarding manager in toronto

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job details

toronto, ontario
job category
Finance and Accounting
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job description

Do you have previous experience in a client facing in the banking environment? Do you have strong understanding of KYC and AML procedures? If so, we have an excellent opportunity for you! We are currently looking for a Client/Onboarding Manager to support our leading banking client's Global Banking Department.

In this role you will work full time hours on a 12 month assignment and earn the competitive rate of $28 per hour. As a Client/Onboarding Manager you will be responsible for handling client due diligence as it relates to onboarding clients into the department, renewals of current clients, & general account maintenance tasks. Daily duties will include but not be limited to:

• Providing the single point of contact for onboarding, renewal and off-boarding activities across the Banking Middle Office location (at a Country, Sector or Sub-sector level depending on the scale of the operation within the operating location)
• Co-ordination of onboarding, renewal and off-boarding activity on behalf of the Relationship Managers aligned to clients requirements.
• Working closely with Global Banking Relationship Managers and Products Sales to pro-actively drive onboarding for the client to ensure all requests (new business, renewals and exits) are captured, prioritized and resolved within agreed timeframes. For new business, supporting the Relationship Managers with client selection and suitability activities
• Being accountable for working closely with all onboarding functional teams (Credit due-diligence, Client Documentation Negotiation, KYC & Client Identification Due-Diligence, Entity Maintenance & Account Maintenance) to ensure priorities are aligned and that business requirements can be met across the end to end process.
• The Banking Middle Office Client Managers will need to demonstrate a strong ability to build effective relationships with both internal and external clients / stakeholders to expedite resolution of onboarding issues and maintain fluidity of onboarding pipe to directly maximize revenue generation opportunities while ensuring full alignment with HSBC policy and controls e.g. KYC and Credit renewals policy.

• Gain experience working for a nationally recognized and leading banking institution
• Work full time hours on a 12 month assignment
• Earn a competitive rate of $28 per hour
• Work in Downtown Toronto

• 2 Years of previous client facing experience in the banking environment
• Familiar with AML/KYC regulatory requirements
• Excellent planning and organizing skills
• Proficiency in using MS Office software is essential, particularly MS excel, PowerPoint and Word
• Excellent communication skills (verbal and written)
• Results focused individuals – driving the customer outcomes based on knowledge of the client outcomes and with expertise of the onboarding process
• Strong organization skills, able to manage a large number of activities at any one time; able to internalize activity in order to manage the complexity


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Randstad Professionals Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.