customer service representative in montreal

job type
CA$ 13.50 per year
apply now

job details

montreal, québec
job category
Contact Centre and Customer Care
job type
CA$ 13.50 per year
reference number
apply now

job description

Position: Customer Support - High End video game ( AAA)
Salary: 13.50$ (Day shifts) and 16.00$ (night shifts)
Location: Downtown (metro PEEL or Bonaventure)
Schedule: 24/ 7 (3 shifts available)
Are you a video gamer or passionate about video games?
Do you want to be part of a major sport video game launch?
Do you love customer service but not so much talking over the phone?
If you have answered yes than we have a job to jumpstart your career in an established company. You will be part of a company that does everything from social games, casual games , cellphone games and virtual worlds.
You main tasks will be supporting customers by:
- Troubleshooting video gamers accounts via a ticketing system
- Answering all clients’ inquiries about the game over emails
-Working with the developers to provide feedback from the gamers to ensure the quality of the game continues to get better

-Permanent and full-time position
-Employee benefits
-Stable and well-known company
-Being part of a major video game launch
-Downtown Montreal
-Easy access by public transportation
-big cafeteria equipped with video games stations
-flexible in term of schedules
-BBQ’s and company events throughout the year

- Fluent writer in English
- Passion for video games
-Customer service oriented
-German and Italian an asset


Phone Number:
Fax Number:

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.