customer service specialist in mississauga

posted
job type
permanent
salary
CA$ 50,000 per year
apply now

job details

posted
location
mississauga, ontario
job category
Contact Centre and Customer Care
job type
permanent
salary
CA$ 50,000 per year
reference number
2102788STFEN
apply now

job description

We are looking for an expert Customer Service Specialist who will be responsible for onboarding newly acquired clients and partnerships. This is an exciting new opportunity that will involve communicating with both internal and external stakeholders while handling complex scenarios to create an impactful customer experience. Working for a leader in the tax/accounting software industry, this could be your next career move! See below for details:

What can you look forward to?
- Permanent, long-term opportunity
- Competitive base salary: $50,000 to $53,000 (+ 10% bonus!)
- 3 weeks vacations to start
- Benefits after 90 days
- Stable business hours: Monday to Friday, 8:00 am - 5:00 pm
- Onsite gym, cafeteria, games room and much more
- Work for an organization rated as one of the Best Companies to Work for in 2017 and 2018
- Located in Mississauga near Hwy 401 and Dixie Rd
- Free parking available on site, also transit accessible

What will you be doing as a Customer Service Specialist?
- Onboarding of newly acquired clients and partnerships
- Providing technical support through the on-boarding process, conducting product demonstrations and assisting with troubleshooting
- Working closely with other departments to ensure seamless delivery and implementation
- Managing customer expectations and inquiries with a high level of professional
- Building and maintaining strong relationships with customers

Who are you?
- 3+ years of experience in customer service, preferably in a client facing role
- Strong technical aptitude and ability to learn
- Excellent communication, both written and verbal
- Experience in the financial or software industry an asset
- Bilingualism an asset (English/French)

Does this sound like the right opportunity for you? Here’s how you can apply:
1. Apply online with your resume at www.randstad.ca
2. Send your resume to krisha.kapadia@randstad.ca (Reference Job ID 2102788)

Thank you for your interest in the Customer Service Specialist opportunity. We will review your application and be in touch shortly should it be the right match.

Human Forward.


Sara,
Krisha

Phone Number:
905.814.6554
Fax Number:
905.814.4921

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.