desktop support technician in Toronto

Toronto, Ontario
job type
reference number
apply now

job description

Our GTA client is looking for two Desktop Support Technician located in Toronto with the following responsibilities:

•Act as first point of contact for all IT Deskside support issues.
•Take ownership of support requests from beginning to successful completion.
•Maintain, or facilitate the maintenance of computer systems, software applications, telephony, mobile devices and network infrastructure.
•Coordinate and implement hardware upgrades and replacements as required.
•Log all IT support activity in the ITSM tool.
•Keep accurate records and inventories of corporate assets (i.e. desktops, laptops, blackberries, etc.).
•Ensure compliance with, and implementation of Corporate IT Standards.
•Communicate solutions and ideas with local team and IT staff at other locations.
•Provide regular status reports to Manager.
•May be required to work at other locations as directed.
•Participate in rotating after-hours on-call schedule

We are looking for someone with excellent communication skills and customer service focus.

For immediate consideration, don’t delay, please apply online today!
Randstad Professionals Canada
apply now