director of operations in burlington

job type
CA$ 75,000 per year
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job details

burlington, ontario
job category
Finance and Accounting
job type
CA$ 75,000 per year
reference number
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job description

Director of Operations in Financial Technology Company

The Director of Operations is a key leadership role at our clients's company in Burlington. This position is responsible for creating a seamless operational environment ensuring that all activities conducted and services delivered are in compliance with governing regulations, and internal policies and procedures.

Job Duties:
-Oversee and develop the post-sale operational team and activities including but not limited to payment reconciliation, compliance, special payments, reporting and analysis
-Drive a customer focused culture within the team to deepen client relationships and leverage partnerships, systems and knowledge
-Act as primary point of contact for client escalations on operational concerns that impact the delivery and quality of service to clients.
-Provides effective incident management support during technology/platform disruptions and outages
-Identifies and evaluates various automation and technology solutions that will enhance operational effectiveness and client satisfaction
-Provides oversight and compliance with budgetary allocations to business lines, develops operational framework, compliance framework and guidelines for business conduct

-Start up company with growth opportunity
-Monday-Friday Day time hours
-$70,000-$100,000 annual salary (depending on experience)
-Health and dental insurance
-Great Burlington Location
-Leadership Role
-Casual dresscode
-Work-life balance is a priority
-Startup culture
-Positive work culture
-Chance to work at an innovative company
-Company is a leader in industry

-University degree in finance, business or related discipline required
-8+ years of experience in an operations or related role, 3+ years managing a team of direct reports
-Strong relationship management and influencing skills
-Proven experience in on-boarding/implementing new clients
-Demonstrated experience in financial reconciliation, reporting and analysis
-Demonstrated experience developing, standardizing and re-engineering policies and procedures
-Superior management, problem solving and decision making skills
-Intermediate MS Office computer skills
-Strong verbal and written English language skills

How to Apply:

1. Send your resume to
2. Call 905-637-5366 to speak to Angie or Heather
3. Apply online today!

Not interested in this role but still looking for your next great opportunity? Randstad oversees various permanent and contract position such as: Reception, Administrative Assistant, Executive Assistance, Customer Service Representative, Accounting Clerk, Data Entry, and Inside Sales. If you are interested in these roles, please feel free to reach out to us to discuss what you are looking for!


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Randstad Professionals Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.