inbound customer service representative (cantonese/mandarin) in toronto

posted
job type
temporary
apply now

job details

posted
location
toronto, ontario
job category
Contact Centre and Customer Care
job type
temporary
reference number
2113991STFEN
apply now

job description

Attention all Customer Service Representatives candidates (CSR) who speak Cantonese/Mandarin in North York!

Randstad is hiring Inbound Customer Service Representative to support customers with inquiries about a non-profit lottery campaign in a call center capacity! This is your opportunity to join a wonderful environment, and utilize your unique language skills to lend a helping hand for a great cause.

Successful Inbound Customer Service Representative candidates for this position MUST be able to speak Cantonese/Mandarin. Please see below additional information regarding this position, and apply ASAP to secure your spot!

Successful candidates should be aware of the below details:

Working days:
September 26, 2018: 10 am - 6 pm (Training)
September 27, 2018: 7 am - 1 pm, OR, 1 pm - 7 pm

Pay Rate: $17/hour (English/Cantonese/Mandarin)

This is an environment where you can strive as a customer service rep! A variety of opportunities to explore will allow you to have an interactive work environment and you will also develop your CSR skills!

Job description includes:
- Answer inbound calls from clients interested in the non-profit lottery campaign
- Deliver top customer service levels; ensure the client feels welcomed!
- Aim for 1st call resolution on all calls


Advantages
- Convenient location: Leslie and Sheppard in North York
- TTC accessible
- Gain customer service experience
- Work in a fun and casual environment-
- Entry level opportunity - All welcome to apply!
- Career progression opportunities
- Competitive salary: $17/hour
- Get paid weekly on Thursday or Friday!


Qualifications
- Any Call Center/customer service experience
- Able to navigate web apps, computer savvy is an asset
- Must speak English/Cantonese/Mandarin with verbal proficiency
- Must be able to pass a criminal background check
- Clear and confident communication

Please apply online at randstad.ca OR email your resume to gtacc@randstad.ca, please reference "Inbound Cantonese/Mandarin"

We will contact all qualified candidates.

human forward

Ashley,
Fady,
Yasameen,
Carrie,
Oksana

Phone Number:
905.814.6554
Fax Number:
905.814.4921

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.