inbound customer service representative (cantonese/mandarin) in toronto

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job details

toronto, ontario
job category
Contact Centre and Customer Care
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job description

Attention all Customer Service Representatives candidates (CSR) who speak Cantonese/Mandarin in North York!

Randstad is hiring Inbound Customer Service Representative to support customers with inquiries about a non-profit lottery campaign in a call center capacity! This is your opportunity to join a wonderful environment, and utilize your unique language skills to lend a helping hand for a great cause.

Successful Inbound Customer Service Representative candidates for this position MUST be able to speak Cantonese/Mandarin. Please see below additional information regarding this position, and apply ASAP to secure your spot!

Successful candidates should be aware of the below details:

Working days:
September 26, 2018: 10 am - 6 pm (Training)
September 27, 2018: 7 am - 1 pm, OR, 1 pm - 7 pm

Pay Rate: $17/hour (English/Cantonese/Mandarin)

This is an environment where you can strive as a customer service rep! A variety of opportunities to explore will allow you to have an interactive work environment and you will also develop your CSR skills!

Job description includes:
- Answer inbound calls from clients interested in the non-profit lottery campaign
- Deliver top customer service levels; ensure the client feels welcomed!
- Aim for 1st call resolution on all calls

- Convenient location: Leslie and Sheppard in North York
- TTC accessible
- Gain customer service experience
- Work in a fun and casual environment-
- Entry level opportunity - All welcome to apply!
- Career progression opportunities
- Competitive salary: $17/hour
- Get paid weekly on Thursday or Friday!

- Any Call Center/customer service experience
- Able to navigate web apps, computer savvy is an asset
- Must speak English/Cantonese/Mandarin with verbal proficiency
- Must be able to pass a criminal background check
- Clear and confident communication

Please apply online at OR email your resume to, please reference "Inbound Cantonese/Mandarin"

We will contact all qualified candidates.

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Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.