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it systems specialist (junior to intermediate). in Bolton

Bolton, Ontario
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job description

IT Systems Specialist

Our client is looking for an IT Systems Specialist with SQL Database administration experience and Windows server administration experience. The qualified candidate must also have working experience in supporting various ERP Systems. Under the direction of the IT Enterprise Systems Manager, this position is accountable for ensuring the ongoing continuity of the company's Enterprise Business Systems at the highest level. The candidate would be primarily interacting with the IT Teams in the Canadian office but also supporting our global locations.

Job Description

• Configure, administer, maintain, monitor and support an array of Enterprise Microsoft SQL Servers in production, test and development environments that serve critical business systems
• Collaborate and support global operations team and IT project managers with various tasks & project work
• Investigate and resolve issues that have been escalated from other support groups (Level 4 support). Root cause analysis must be obtained on any issue
• Continuously improving availability and design of existing systems
• Develop product evaluations and testing plans for core technologies
• Ensure availability of standalone and clustered SQL Databases and correct issues promptly and accurately
• Support developers when they need to troubleshoot application issues that might be related to SQL Database backend
• Work closely with the IT Project Management team on new and current business projects to ensure completion
• System admin tasks, software and hardware support, system configuration, monitoring and performance tuning for multiple business critical systems
• Strong communication between the IT Operations team, business teams and other IT entities


• Degree or College Diploma with Information Technology
• Minimum 3 years of experience supporting an enterprise environment
• Must possess strong knowledge of SQL Database Server
• Knowledge of database security architecture, performance tuning, capacity planning and disaster recovery process and procedures
• Experience with database systems migration, consolidation and integration
• Experience in working with and administering many of the following: IIS, Apache, SharePoint
• Enterprise Clustered Environments
• Experience working with DW/BI Design, definition and various Modeling tools
• Experience driving innovation, improvement and advancement of overall group
• Act as a key technical representative for various business initiatives
• Work very closely with Enterprise Architecture Team
• Full software development life cycle knowledge a plus

Nice to have Skills

• Experience with SharePoint, SSRS and SSAS
• Experience with Dynamics AX, Dynamics CRM, Oracle Databases, Peoplesoft

Other Skills Required:

• Strong interpersonal skills
• Team player with professional attitude
• Excellent analytical & troubleshooting skills
• Well organized with great attention to details
• Ability to work with a global team in a fast paced environment
• Excellent written & verbal communication
• Provide on-call support as required to ensure appropriate application availability in accordance with predefined on call schedules and processes. Flexible with respect to work hours (weekend maintenance windows)

Randstad Professionals Canada
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