mandarin/cantonese - onboarding associate (customer due diligence) in vancouver

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vancouver, british columbia
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Finance and Accounting
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job description

Are you fluent in Mandarin or Cantonese? Are you passionate about client service? Looking to further develop a career within a multinational bank? This position may be for you! Our client is looking for a Senior Analyst for a 6 month contract in Vancouver!

Pay: $25.50/hour
Shifts: Flexibility to work 6am - 5pm and rotational Saturdays (1 or 2 a month)

As a Senior Analyst your duties will include:
- Updating customer information and ensuring account meets regulatory requirement
- Working with mainly personal accounts, but some commercial customers
- Obtaining information from premier and non premier clients
- Ensuring high level of customer service
- Comply with both general and AML and ATF compliance controls as well as operational risk
- Interacting with customers with various personalities
- Providing the customer with an excellent experience
- Maintaining customer relationships
- Liaising with relationship managers and other various stakeholders ensuring timely resolution of queries
- Being aware of changes in AML and compliance that impact perfomance
- Abide by business risk and control management policy in conjunction with relevant compliance department
- Ensuring compliance encompasses all relevant laws, rules and codes with which the business applies
- Maintains internal control standards, including timely implementation of internal and external audit points

- Work for a multinational bank
- Great foot in the door opportunity
- Competitive pay rate
- Long term contract with high possibility for extension
- Accessible by public transit in Vancouver

- Must be fluently Bilingual in English and Mandarin OR Cantonese
- Previous banking experience
- AML and KYC knowledge highly preferred
- Strong client service mentality
- Previous experience with MS Excel
- Ability to time manage while paying a strong attention to detail
- Available to work in Vancouver
- Problem solving and ability to work under pressure

Clear credit and criminal check required.

Interested in the Senior Analyst role? Apply online today!

Qualified candidates will be contacted.


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Randstad Professionals Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.