7 jobs found in saint john, new brunswick

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    • saint john, new brunswick
    • permanent
    Randstad Staffing, Canada's largest placement agency, is currently seeking candidates to fill a French Bilingual Customer Experience Specialist position in New Brunswick.Due to COVID 19, this opportunity is to work remotely from home - all hardware will be provided.We have partnered with one of Winnipeg's fastest growing companies and are seeking French Bilingual speaking candidates to fill multiple permanent opportunities. If you're looking for a career where you can build rapport with customers and have meaningful interactions every day, all from the comfort of your home, then Randstad wants to hear from you. The process is simple, apply today, interview this week, and start next week.In this role, you will provide our client with direct feedback from their clients and customers. By directly communicating with the end customers, you will address inquiries, concerns and general feedback to increase customer satisfaction and retention.We are looking for candidates who have open availability Monday - Friday, 11:00 AM - 11:00 PM.Responsibilities:• Address customer inquiries, concerns and receive feedback• Thoroughly document all customer communication • Follow up with customers to ensure customer satisfaction and retentionAdvantages• $18.00/hour • Incredible company culture• Career advancement potential• Working remotely out of the comfort of your own home (hardware will be provided)• Great opportunity for growthQualifications• Must be fluent English & French• Must have at least 1 year of customer service experience• Committed to providing exceptional customer service• Attention to detail• Accurate and timely documenting of client/customer communication• Strong working knowledge of Microsoft OfficeHow to Apply?- Apply directly on this site- Email halifax.staffing@randstad.ca with the subject line: Bilingual Customer Experience SpecialistWe thank all applicants for their interest in this position and only those selected for interviews will be contacted.Robyn,AinsleePhone Number:902.422.9675Fax Number:902.420.0156Randstad CanadaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially. For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Randstad Staffing, Canada's largest placement agency, is currently seeking candidates to fill a French Bilingual Customer Experience Specialist position in New Brunswick.Due to COVID 19, this opportunity is to work remotely from home - all hardware will be provided.We have partnered with one of Winnipeg's fastest growing companies and are seeking French Bilingual speaking candidates to fill multiple permanent opportunities. If you're looking for a career where you can build rapport with customers and have meaningful interactions every day, all from the comfort of your home, then Randstad wants to hear from you. The process is simple, apply today, interview this week, and start next week.In this role, you will provide our client with direct feedback from their clients and customers. By directly communicating with the end customers, you will address inquiries, concerns and general feedback to increase customer satisfaction and retention.We are looking for candidates who have open availability Monday - Friday, 11:00 AM - 11:00 PM.Responsibilities:• Address customer inquiries, concerns and receive feedback• Thoroughly document all customer communication • Follow up with customers to ensure customer satisfaction and retentionAdvantages• $18.00/hour • Incredible company culture• Career advancement potential• Working remotely out of the comfort of your own home (hardware will be provided)• Great opportunity for growthQualifications• Must be fluent English & French• Must have at least 1 year of customer service experience• Committed to providing exceptional customer service• Attention to detail• Accurate and timely documenting of client/customer communication• Strong working knowledge of Microsoft OfficeHow to Apply?- Apply directly on this site- Email halifax.staffing@randstad.ca with the subject line: Bilingual Customer Experience SpecialistWe thank all applicants for their interest in this position and only those selected for interviews will be contacted.Robyn,AinsleePhone Number:902.422.9675Fax Number:902.420.0156Randstad CanadaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially. For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • saint john, new brunswick
    • temporary
    Due to high volume demand, we are pro-actively recruiting for Project Managers for upcoming contract opportunities for our clients in Nova Scotia.We are seeking those with the following skills:-5+ years of experience as a Project ManagerDo you have experience with one of the following:---Application Development Projects---Infrastructure Projects---ERP Projects---Change Management---PMBOK methodology or possess a PMP designationThen we want to hear from you!Contract length and daily responsibilities will vary depending on the specific requirements.If you are interested in being considered for upcoming contract opportunities, then please apply IMMEDIATELY to JO#2059817 so we can then discuss your experience and interest in this opportunity!Randstad TechnologiesCanada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract opportunities across all roles, levels and platforms. Our Web-based tools help you see and apply for jobs matched automatically to your skills and preferences. When you're ready to interview we meet with you in person to help you build the technology career path you've always wanted. Visit www.randstad.ca to get started!Randstad Professionals CanadaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially. For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Due to high volume demand, we are pro-actively recruiting for Project Managers for upcoming contract opportunities for our clients in Nova Scotia.We are seeking those with the following skills:-5+ years of experience as a Project ManagerDo you have experience with one of the following:---Application Development Projects---Infrastructure Projects---ERP Projects---Change Management---PMBOK methodology or possess a PMP designationThen we want to hear from you!Contract length and daily responsibilities will vary depending on the specific requirements.If you are interested in being considered for upcoming contract opportunities, then please apply IMMEDIATELY to JO#2059817 so we can then discuss your experience and interest in this opportunity!Randstad TechnologiesCanada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract opportunities across all roles, levels and platforms. Our Web-based tools help you see and apply for jobs matched automatically to your skills and preferences. When you're ready to interview we meet with you in person to help you build the technology career path you've always wanted. Visit www.randstad.ca to get started!Randstad Professionals CanadaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially. For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • saint john, new brunswick
    • temporary
    Our client, a leader in the Printing industry is looking for a Customer Service Representative. Responsibilities will include but are not limited to: - Providing Remote Hardware, Software and Network Solutions to Internal and External Customers - Proactively troubleshooting via Telephone, Video Conferencing and Web Chat- When a Remote Solution is not possible, responsibilities will extend to diagnosing the issue, determining the Customer's warranty/contract and/or billing status prior to placing an onsite service call or escalating.Advantages$15 per hourSaint John, NB Full Time schedule with 12-month contractQualifications- Tech savvy- Effective communication and interpersonal skills - Strong Team Player but able to work under minimal supervision- Demonstrated Multitasking: Strong organization skills and ability to prioritize- Good Problem Solving skills and creativityLindsay,Sylvia,Carlo,PeggyPhone Number:416.861.9888 Fax Number:416.861.8727Randstad CanadaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially. For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Our client, a leader in the Printing industry is looking for a Customer Service Representative. Responsibilities will include but are not limited to: - Providing Remote Hardware, Software and Network Solutions to Internal and External Customers - Proactively troubleshooting via Telephone, Video Conferencing and Web Chat- When a Remote Solution is not possible, responsibilities will extend to diagnosing the issue, determining the Customer's warranty/contract and/or billing status prior to placing an onsite service call or escalating.Advantages$15 per hourSaint John, NB Full Time schedule with 12-month contractQualifications- Tech savvy- Effective communication and interpersonal skills - Strong Team Player but able to work under minimal supervision- Demonstrated Multitasking: Strong organization skills and ability to prioritize- Good Problem Solving skills and creativityLindsay,Sylvia,Carlo,PeggyPhone Number:416.861.9888 Fax Number:416.861.8727Randstad CanadaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially. For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • saint john, new brunswick
    • temporary
    We are pleased to offer you this new and exciting CONTRACT requirement with our client for the position of: SENIOR PROJECT MANAGER -Start: ASAP-Estimated length: 6+ Month-Location: Saint John NBREQUIREMENTS-Senior Project Manager who is able to work in Saint John NB with the following experience:--Extensive experience in using overseeing a complete project lifecycle of:---Initiating, planning, executing, controlling and closing projects which includes managing risks, issues, reporting-PMP Certified-Experience with large enterprise projects-Stakeholder facilitation and management PLEASE NOTE: -Background check is requiredDo you have this experience? If you answer YES, then please apply IMMEDIATELY so we can then discuss your experience and interest in this opportunity! www.randstad.caRandstad TechnologiesCanada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract opportunities across all roles, levels and platforms. Our Web-based tools help you see and apply for jobs matched automatically to your skills and preferences. When you're ready to interview we meet with you in person to help you build the technology career path you've always wanted. Visit www.randstad.ca to get started!Randstad Professionals CanadaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially. For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    We are pleased to offer you this new and exciting CONTRACT requirement with our client for the position of: SENIOR PROJECT MANAGER -Start: ASAP-Estimated length: 6+ Month-Location: Saint John NBREQUIREMENTS-Senior Project Manager who is able to work in Saint John NB with the following experience:--Extensive experience in using overseeing a complete project lifecycle of:---Initiating, planning, executing, controlling and closing projects which includes managing risks, issues, reporting-PMP Certified-Experience with large enterprise projects-Stakeholder facilitation and management PLEASE NOTE: -Background check is requiredDo you have this experience? If you answer YES, then please apply IMMEDIATELY so we can then discuss your experience and interest in this opportunity! www.randstad.caRandstad TechnologiesCanada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract opportunities across all roles, levels and platforms. Our Web-based tools help you see and apply for jobs matched automatically to your skills and preferences. When you're ready to interview we meet with you in person to help you build the technology career path you've always wanted. Visit www.randstad.ca to get started!Randstad Professionals CanadaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially. For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • saint john, new brunswick
    • temporary
    We are pleased to offer you this new and exciting CONTRACT requirement with our client for the position of: DESKTOP DEPLOYMENT TECHNICIAN - MOBILE PHONE-Start: ASAP-Estimated length: 3+ Months-Location: Saint John NBWHAT YOU BRING.... You are Desktop Deployment Technician with experience with Mobile Phones and looking for your next contract with the following experience:-Experience with Mobile phone migrations----Experience within a corporate environment deploying/upgrading mobile phones -Experience installing mobile management software----Experience wiping phone and reinstall/add new software-Troubleshooting and Resolution skills-Communications skills – verbal and written (English) -Customer Service Focus and Interpersonal skills-Problem Solving skills, Analytical skills-Maintain documentation and inventory records-Follow written instructions for the setup, deployment-Diagnose and repair hardware and software issuesPLEASE NOTEBackground checks are requiredDo you have this experience? If you answer YES, then please apply IMMEDIATELY to so we can then discuss your experience and interest in this opportunity!www.randstad.caRandstad TechnologiesCanada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract opportunities across all roles, levels and platforms. Our Web-based tools help you see and apply for jobs matched automatically to your skills and preferences. When you're ready to interview we meet with you in person to help you build the technology career path you've always wanted. Visit www.randstad.ca to get started!Randstad Professionals CanadaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially. For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    We are pleased to offer you this new and exciting CONTRACT requirement with our client for the position of: DESKTOP DEPLOYMENT TECHNICIAN - MOBILE PHONE-Start: ASAP-Estimated length: 3+ Months-Location: Saint John NBWHAT YOU BRING.... You are Desktop Deployment Technician with experience with Mobile Phones and looking for your next contract with the following experience:-Experience with Mobile phone migrations----Experience within a corporate environment deploying/upgrading mobile phones -Experience installing mobile management software----Experience wiping phone and reinstall/add new software-Troubleshooting and Resolution skills-Communications skills – verbal and written (English) -Customer Service Focus and Interpersonal skills-Problem Solving skills, Analytical skills-Maintain documentation and inventory records-Follow written instructions for the setup, deployment-Diagnose and repair hardware and software issuesPLEASE NOTEBackground checks are requiredDo you have this experience? If you answer YES, then please apply IMMEDIATELY to so we can then discuss your experience and interest in this opportunity!www.randstad.caRandstad TechnologiesCanada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract opportunities across all roles, levels and platforms. Our Web-based tools help you see and apply for jobs matched automatically to your skills and preferences. When you're ready to interview we meet with you in person to help you build the technology career path you've always wanted. Visit www.randstad.ca to get started!Randstad Professionals CanadaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially. For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • saint john, new brunswick
    • temporary
    Are you eager to gain some banking experience and have great communication skills? Do you have strong MS Office (Excel) skills and are highly organized? If so we have the role for you!We are currently looking for 6 Data Entry Specialists to support our client in Saint John for a 4 month contract in a Top 5 BankPay: $16.00/hourHours: Mon- Fri 9-5 pmPlease not that this position will be remote and is a work from home opportunity in Saint John, NBAs a Data Entry Specialist your main job duties include but are not limited to: - Responsible to process tasks through the computer system (following a spreadsheet)- Compile, sort and verify the accuracy of data - Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data field- Accurately and efficiently process transactionsAdvantages- Work for one of Canada's largest banks - Work from home opportunity- Work with a friendly and easy going team- Opportunity to network - Potential for contract extension- High school grads welcome!Qualifications- Strong typing skills- Data entry/ clerical experience is ideal- Multitasking ability - Organizational skills- Excel (intermediate level)- Completion of a speed and accuracy data entry test may be requiredInterested in the Data Entry Specialist position in Saint John? Apply online today!Qualified candidates will be contacted.Vittoria,Angel,Alie,Katie,JeremyPhone Number:416.861.9888 Fax Number:416.861.8727Randstad CanadaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially. For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you eager to gain some banking experience and have great communication skills? Do you have strong MS Office (Excel) skills and are highly organized? If so we have the role for you!We are currently looking for 6 Data Entry Specialists to support our client in Saint John for a 4 month contract in a Top 5 BankPay: $16.00/hourHours: Mon- Fri 9-5 pmPlease not that this position will be remote and is a work from home opportunity in Saint John, NBAs a Data Entry Specialist your main job duties include but are not limited to: - Responsible to process tasks through the computer system (following a spreadsheet)- Compile, sort and verify the accuracy of data - Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data field- Accurately and efficiently process transactionsAdvantages- Work for one of Canada's largest banks - Work from home opportunity- Work with a friendly and easy going team- Opportunity to network - Potential for contract extension- High school grads welcome!Qualifications- Strong typing skills- Data entry/ clerical experience is ideal- Multitasking ability - Organizational skills- Excel (intermediate level)- Completion of a speed and accuracy data entry test may be requiredInterested in the Data Entry Specialist position in Saint John? Apply online today!Qualified candidates will be contacted.Vittoria,Angel,Alie,Katie,JeremyPhone Number:416.861.9888 Fax Number:416.861.8727Randstad CanadaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially. For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • saint john, new brunswick
    • temporary
    We are looking for a Bilingual Digital Support Expert for our client in the printing and telecommunications industry.Responsibilities:• Provide an Excellent Customer Experience• Solve Customer Hardware, Software and Networking problems at first contact using multiple Xerox Systems and Software Tools• Proactively sell the benefits of diagnosing and resolving issues via Telephone, Video Conferencing and Web Chat• Resolve incoming Customer escalations through effective negotiation and escalate urgent issues to appropriate team as necessary• Enable first visit resolution in the field by executing full problem diagnosis• Resolve issues on the first call and engage escalated groups as appropriate• Contribute to knowledge systems to enhance solutions provided to customers• Interchange among a variety of Xerox systems and technologies• Provide feedback on Policies and Procedures to continuously improve Customer experience• Maintain product knowledge• Meet and exceed performance targets• Represent Xerox to Customers in a Professional and Ethical mannerAdvantages-Work for a top-tier organization in the Global Corporation - Earn the competitive wage of $16 per hour-Work in Saint Johns-Work full time business hours on a 12 month assignmentQualifications• Post-Secondary Education is an asset• Bilingualism (French) is required• 1-2 years of related experience preferred• Demonstrated Superior Customer Service Skills• Experience using Social Media technologies (Skype, Facetime, Google Duo)• Experience with Apple and Android devices to support video conferencing• Strong knowledge of Microsoft Office, Outlook, Windows desktop operating systems, Windows server platforms, network diagnostic tools, Microsoft Exchange, Active Directory, DHCP, VPN, Unix, MAC• Solid Problem-Solving Skills• Ability to communicate effectively – listening, written & verbal• Ability to deliver results independently and as a part of a team• Strong Organizational, Prioritization & Time Management Skills• Critical thinking and decision making• Ability to multitask effectively with attention to detail• High level of achievement and self-motivationLindsay,Sylvia,Carlo,PeggyPhone Number:416.861.9888 Fax Number:416.861.8727Randstad CanadaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially. For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    We are looking for a Bilingual Digital Support Expert for our client in the printing and telecommunications industry.Responsibilities:• Provide an Excellent Customer Experience• Solve Customer Hardware, Software and Networking problems at first contact using multiple Xerox Systems and Software Tools• Proactively sell the benefits of diagnosing and resolving issues via Telephone, Video Conferencing and Web Chat• Resolve incoming Customer escalations through effective negotiation and escalate urgent issues to appropriate team as necessary• Enable first visit resolution in the field by executing full problem diagnosis• Resolve issues on the first call and engage escalated groups as appropriate• Contribute to knowledge systems to enhance solutions provided to customers• Interchange among a variety of Xerox systems and technologies• Provide feedback on Policies and Procedures to continuously improve Customer experience• Maintain product knowledge• Meet and exceed performance targets• Represent Xerox to Customers in a Professional and Ethical mannerAdvantages-Work for a top-tier organization in the Global Corporation - Earn the competitive wage of $16 per hour-Work in Saint Johns-Work full time business hours on a 12 month assignmentQualifications• Post-Secondary Education is an asset• Bilingualism (French) is required• 1-2 years of related experience preferred• Demonstrated Superior Customer Service Skills• Experience using Social Media technologies (Skype, Facetime, Google Duo)• Experience with Apple and Android devices to support video conferencing• Strong knowledge of Microsoft Office, Outlook, Windows desktop operating systems, Windows server platforms, network diagnostic tools, Microsoft Exchange, Active Directory, DHCP, VPN, Unix, MAC• Solid Problem-Solving Skills• Ability to communicate effectively – listening, written & verbal• Ability to deliver results independently and as a part of a team• Strong Organizational, Prioritization & Time Management Skills• Critical thinking and decision making• Ability to multitask effectively with attention to detail• High level of achievement and self-motivationLindsay,Sylvia,Carlo,PeggyPhone Number:416.861.9888 Fax Number:416.861.8727Randstad CanadaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially. For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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