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28 Contract Customer service & call center jobs found in Puslinch, Ontario

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    • ottawa, ontario
    • contract
    • $17.18 per hour
    Do you miss working in the office surrounded by your colleagues? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Bilingual Contact Centre Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages• Monday-Friday work week• Hours of work between 8am-8pm• $17.18/hr• Accessible by public transit (parking not available)• Team oriented environment• Great location by restaurants and café's• Reputable and stable business• Opportunity to work on inter-departmental projects• Possibility of permanency• Competitive benefit and vacation package once permanent• Opportunity for growth and developmentResponsibilities• Receive calls, emails, chats and video calls• First point of contact for clients in stressful situations• Provide sound advice and suggestions based on policies• Effectively handle customer inquiries and issues •Take ownership for effectively handling customer issues and inquiries while ensuring customer satisfaction is at the core of every decisionQualifications• Bilingual French and English is mandatory• Some call centre experience• Familiar with CRM systems• Strong phone and verbal communication skills• Customer focused• Ability to multitask, set priorities and manage time effectively • Must be eligible to obtain a government security clearance (reliability)SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "contact centre" as the subject) or by calling 613-726-0220 x 4 and ask for Emilie!We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted."Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially."Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you miss working in the office surrounded by your colleagues? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Bilingual Contact Centre Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages• Monday-Friday work week• Hours of work between 8am-8pm• $17.18/hr• Accessible by public transit (parking not available)• Team oriented environment• Great location by restaurants and café's• Reputable and stable business• Opportunity to work on inter-departmental projects• Possibility of permanency• Competitive benefit and vacation package once permanent• Opportunity for growth and developmentResponsibilities• Receive calls, emails, chats and video calls• First point of contact for clients in stressful situations• Provide sound advice and suggestions based on policies• Effectively handle customer inquiries and issues •Take ownership for effectively handling customer issues and inquiries while ensuring customer satisfaction is at the core of every decisionQualifications• Bilingual French and English is mandatory• Some call centre experience• Familiar with CRM systems• Strong phone and verbal communication skills• Customer focused• Ability to multitask, set priorities and manage time effectively • Must be eligible to obtain a government security clearance (reliability)SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "contact centre" as the subject) or by calling 613-726-0220 x 4 and ask for Emilie!We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted."Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially."Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • contract
    • $18.64 per hour
    Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Customer Service Representatives to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages- Monday-Friday work week -Hours of work between 8am and 8pm-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects -Get to help people every day with important projectsResponsibilities-Take and make calls in a tactful and professional manner - these calls will be an average of 30 minutes each-Assist clients with solving complex problems-Review files and make suggestions for future claims or projects-Ensure adherence to set policy guidelines and processes-Assist other departments as necessary to ensure a great customer experienceQualifications-Bilingualism in French and English will be considered a strong asset-Must have previous customer service experience (call centre strongly preferred)-Completion of post-secondary education or equivalent work experience-Background in relocation services would be considered an asset-High attention to detail and ability to maintain professionalism under pressure-Love problem solving-Must be eligible to obtain a government security clearanceSummaryVisiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 4 for Paisley or ErinWe appreciate all applications, however, only those who meet the requirements for this role will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Customer Service Representatives to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages- Monday-Friday work week -Hours of work between 8am and 8pm-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects -Get to help people every day with important projectsResponsibilities-Take and make calls in a tactful and professional manner - these calls will be an average of 30 minutes each-Assist clients with solving complex problems-Review files and make suggestions for future claims or projects-Ensure adherence to set policy guidelines and processes-Assist other departments as necessary to ensure a great customer experienceQualifications-Bilingualism in French and English will be considered a strong asset-Must have previous customer service experience (call centre strongly preferred)-Completion of post-secondary education or equivalent work experience-Background in relocation services would be considered an asset-High attention to detail and ability to maintain professionalism under pressure-Love problem solving-Must be eligible to obtain a government security clearanceSummaryVisiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 4 for Paisley or ErinWe appreciate all applications, however, only those who meet the requirements for this role will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • contract
    • $16.00 - $17.00 per hour
    Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representatives to work from home, taking inbound calls, you’ll get to work as part of a team that will support your professional development!Advantages- Pay will start at $16 for unilingual and $17 for bilingual- Completely Work from Home- Equipment provided- Benefits available as of day one- Monday-Friday work week and no overnights (must be available to work between 8am and 9pm)Responsibilities- You’ll take inbound calls from customers and handle their inquiries- You will need to log the content of each call with accuracy- You’ll need to maintain professionalism on the phone with all callers- Other tasks as requiredQualifications- Fluent in English and French required- At least 1 year of experience in a call center environment- Tech savvy- High degree of empathy- Clear communication over the phone- Exceptional listening skills- You should be able to type quickly and with a high degree of accuracy- Data entry experience is a definite plusSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca Or call us at 613-726-0220 ext 4 (ask for Paisley) Please note that only candidates in the Ottawa region will be contacted for this role. We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representatives to work from home, taking inbound calls, you’ll get to work as part of a team that will support your professional development!Advantages- Pay will start at $16 for unilingual and $17 for bilingual- Completely Work from Home- Equipment provided- Benefits available as of day one- Monday-Friday work week and no overnights (must be available to work between 8am and 9pm)Responsibilities- You’ll take inbound calls from customers and handle their inquiries- You will need to log the content of each call with accuracy- You’ll need to maintain professionalism on the phone with all callers- Other tasks as requiredQualifications- Fluent in English and French required- At least 1 year of experience in a call center environment- Tech savvy- High degree of empathy- Clear communication over the phone- Exceptional listening skills- You should be able to type quickly and with a high degree of accuracy- Data entry experience is a definite plusSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca Or call us at 613-726-0220 ext 4 (ask for Paisley) Please note that only candidates in the Ottawa region will be contacted for this role. We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • contract
    • $16.00 - $17.00 per hour
    Êtes-vous à la recherche d'un nouvel emploi qui vous permettra d'exercer vos muscles de service à la clientèle ? Vous aimez parler à de nombreuses personnes différentes chaque jour et les aider ? Êtes-vous capable de gérer plusieurs priorités en même temps tout en obtenant d'excellents résultats ? Vous vous considérez comme un expert dans l'art de traiter avec les gens et de comprendre leurs problèmes ou leurs préoccupations ? Si c'est le cas, nous aimerions vous parler !Nous recherchons un représentant du service clientèle pour travailler à distance, prendre des appels entrants. Vous ferez partie d'une équipe qui soutiendra votre développement professionnel !Avantages- Le salaire commence à 16 $ pour les unilingues et à 17 $ pour les bilingues.- Travail entièrement à distance- Équipement fourni- Avantages sociaux disponibles dès le premier jour- Semaine de travail du lundi au vendredi, sans nuitée (vous devez être disponible pour travailler entre 8 h et 21 h).Responsabilités- Vous prendrez les appels entrants des clients et traiterez leurs demandes de renseignements.- Vous devrez consigner le contenu de chaque appel avec précision.- Vous devrez faire preuve de professionnalisme au téléphone avec tous les appelants.- Autres tâches selon les besoinsQualifications- Maîtrise de l'anglais et du français requise- Au moins 1 an d'expérience dans un environnement de centre d'appels- Connaissance des technologies- Haut degré d'empathie- Communication claire au téléphone- Capacité d'écoute exceptionnelle- Vous devez être capable de taper rapidement et avec un haut degré de précision.- Une expérience de la saisie de données est un atout indéniable.SommaireVeuillez postuler en...en visitant le site www.randstad.ca et en postulant par le biais de l'affichageEn postulant par courrier électronique à l'adresse suivante : callcentreottawa@randstad.caOu appelez-nous au 613-726-0220, poste 4 (demandez Paisley). Veuillez noter que seulement les candidats de la région d'Ottawa seront contactés pour ce poste. Nous apprécions toutes les candidatures, mais seules celles qui répondent aux exigences du poste de représentant du service clientèle seront contactées.Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
    Êtes-vous à la recherche d'un nouvel emploi qui vous permettra d'exercer vos muscles de service à la clientèle ? Vous aimez parler à de nombreuses personnes différentes chaque jour et les aider ? Êtes-vous capable de gérer plusieurs priorités en même temps tout en obtenant d'excellents résultats ? Vous vous considérez comme un expert dans l'art de traiter avec les gens et de comprendre leurs problèmes ou leurs préoccupations ? Si c'est le cas, nous aimerions vous parler !Nous recherchons un représentant du service clientèle pour travailler à distance, prendre des appels entrants. Vous ferez partie d'une équipe qui soutiendra votre développement professionnel !Avantages- Le salaire commence à 16 $ pour les unilingues et à 17 $ pour les bilingues.- Travail entièrement à distance- Équipement fourni- Avantages sociaux disponibles dès le premier jour- Semaine de travail du lundi au vendredi, sans nuitée (vous devez être disponible pour travailler entre 8 h et 21 h).Responsabilités- Vous prendrez les appels entrants des clients et traiterez leurs demandes de renseignements.- Vous devrez consigner le contenu de chaque appel avec précision.- Vous devrez faire preuve de professionnalisme au téléphone avec tous les appelants.- Autres tâches selon les besoinsQualifications- Maîtrise de l'anglais et du français requise- Au moins 1 an d'expérience dans un environnement de centre d'appels- Connaissance des technologies- Haut degré d'empathie- Communication claire au téléphone- Capacité d'écoute exceptionnelle- Vous devez être capable de taper rapidement et avec un haut degré de précision.- Une expérience de la saisie de données est un atout indéniable.SommaireVeuillez postuler en...en visitant le site www.randstad.ca et en postulant par le biais de l'affichageEn postulant par courrier électronique à l'adresse suivante : callcentreottawa@randstad.caOu appelez-nous au 613-726-0220, poste 4 (demandez Paisley). Veuillez noter que seulement les candidats de la région d'Ottawa seront contactés pour ce poste. Nous apprécions toutes les candidatures, mais seules celles qui répondent aux exigences du poste de représentant du service clientèle seront contactées.Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
    • east york, ontario
    • contract
    A Cashier/Stockperson is responsible for safe cash handling, preparing, stocking and merchandising products, upholding exceptional customer service skills. The Company Store Cashier/Stockperson must take direction from Company Store Coordinator, Site Supply Chain Leader and or Plant Leader regarding any reasonable requirements not set out in this description below regarding company store goals, quality standards and safety requirements.This is a new temporary role (3 to 4 months) which may give you exposure to future opportunities with this global company we are hiring forTo qualify for this position the ideal candidate needs to be able to accurately record data using company software. Needs to have computer skills and working knowledge of SAP software. Also, they need to be comfortable with working in different shiftsLocation: East York (bermondsey and o'connor) (TTC accessible)Pay Rate: $16/hr.Shift: Monday – OFFTuesday - 9AM - 5:30PMWednesday – 9AM - 5:30PMThursday – 11AM – 7:30PMFriday – OFFSaturday – 9AM - 5PMSunday - 12 PM - 5PMFor IMMEDIATE considerations please email sarthak.jain@randstad.ca subject line cashier. AdvantagesWhy work with Randstad?- weekly pay via direct depsoit- 4% vacation pay- bus route & TTC accessible- clean & friendly environment- potential for permenant employment- $100 referral bonus!! $$$$Responsibilities•Operate a cash register with strong mathematical confidence•Handle cash in a safe and secure manner, making drops as needed•Record inventory transactions accurately while ensuring appropriate FIFO is followed•Merchandising products: stock shelves of finished product and bagged loose product (lifting required) and stock bins of bagged loose product (lifting required)•Move product from bins, shelves, carts and/or skids as needed (lifting required)•Perform product preparation, label and stock (lifting required)•Respond to customer questions and/or complaints as neededQualificationsMUST HAVE:•Adaptable and demonstrated ability to quickly master new tasks and skills with keen attention to detail •Exceptional English communication skills required, both verbal and written•Must be a strong performer who demonstrates reliability and an excellent attendance record•Excellent team work and strong self-directed individual and group work ethic•Computer skills are required for MS Office Suite (Word, Excel) and Weber printer software•Physical demands: Moderate lifting will be required (up to 13 kgs), Reaching: Full extension•1-2 years’ experience working in a retail environment is preferredSummaryLooking for an experienced cashier to work for our company cookie store full time on a contract basis for around 3 to 4 months. Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    A Cashier/Stockperson is responsible for safe cash handling, preparing, stocking and merchandising products, upholding exceptional customer service skills. The Company Store Cashier/Stockperson must take direction from Company Store Coordinator, Site Supply Chain Leader and or Plant Leader regarding any reasonable requirements not set out in this description below regarding company store goals, quality standards and safety requirements.This is a new temporary role (3 to 4 months) which may give you exposure to future opportunities with this global company we are hiring forTo qualify for this position the ideal candidate needs to be able to accurately record data using company software. Needs to have computer skills and working knowledge of SAP software. Also, they need to be comfortable with working in different shiftsLocation: East York (bermondsey and o'connor) (TTC accessible)Pay Rate: $16/hr.Shift: Monday – OFFTuesday - 9AM - 5:30PMWednesday – 9AM - 5:30PMThursday – 11AM – 7:30PMFriday – OFFSaturday – 9AM - 5PMSunday - 12 PM - 5PMFor IMMEDIATE considerations please email sarthak.jain@randstad.ca subject line cashier. AdvantagesWhy work with Randstad?- weekly pay via direct depsoit- 4% vacation pay- bus route & TTC accessible- clean & friendly environment- potential for permenant employment- $100 referral bonus!! $$$$Responsibilities•Operate a cash register with strong mathematical confidence•Handle cash in a safe and secure manner, making drops as needed•Record inventory transactions accurately while ensuring appropriate FIFO is followed•Merchandising products: stock shelves of finished product and bagged loose product (lifting required) and stock bins of bagged loose product (lifting required)•Move product from bins, shelves, carts and/or skids as needed (lifting required)•Perform product preparation, label and stock (lifting required)•Respond to customer questions and/or complaints as neededQualificationsMUST HAVE:•Adaptable and demonstrated ability to quickly master new tasks and skills with keen attention to detail •Exceptional English communication skills required, both verbal and written•Must be a strong performer who demonstrates reliability and an excellent attendance record•Excellent team work and strong self-directed individual and group work ethic•Computer skills are required for MS Office Suite (Word, Excel) and Weber printer software•Physical demands: Moderate lifting will be required (up to 13 kgs), Reaching: Full extension•1-2 years’ experience working in a retail environment is preferredSummaryLooking for an experienced cashier to work for our company cookie store full time on a contract basis for around 3 to 4 months. Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • east york, ontario
    • contract
    A Cashier/Stockperson is responsible for safe cash handling, preparing, stocking and merchandising products, upholding exceptional customer service skills. The Company Store Cashier/Stockperson must take direction from Company Store Coordinator, Site Supply Chain Leader and or Plant Leader regarding any reasonable requirements not set out in this description below regarding company store goals, quality standards and safety requirements.This is a new temporary role (3 to 4 months) which may give you exposure to future opportunities with this global company we are hiring forTo qualify for this position the ideal candidate needs to be able to accurately record data using company software. Needs to have computer skills and working knowledge of SAP software. Also, they need to be comfortable with working in different shiftsLocation: East York (bermondsey and o'connor) (TTC accessible)Pay Rate: $16/hr.Shift: Monday – OFFTuesday - 9AM - 5:30PMWednesday – 9AM - 5:30PMThursday – 11AM – 7:30PMFriday – 11AM – 7:30PMSaturday – 9AM - 5PMSunday -OFFFor IMMEDIATE considerations please email sarthak.jain@randstad.ca subject line cashier. Serious Enquiry only. AdvantagesWhy work with Randstad?- weekly pay via direct depsoit- 4% vacation pay- bus route & TTC accessible- clean & friendly environment- potential for permenant employment- $100 referral bonus!! $$$$Responsibilities•Operate a cash register with strong mathematical confidence•Handle cash in a safe and secure manner, making drops as needed•Record inventory transactions accurately while ensuring appropriate FIFO is followed•Merchandising products: stock shelves of finished product and bagged loose product (lifting required) and stock bins of bagged loose product (lifting required)•Move product from bins, shelves, carts and/or skids as needed (lifting required)•Perform product preparation, label and stock (lifting required)•Respond to customer questions and/or complaints as neededQualificationsMUST HAVE:•Adaptable and demonstrated ability to quickly master new tasks and skills with keen attention to detail •Exceptional English communication skills required, both verbal and written•Must be a strong performer who demonstrates reliability and an excellent attendance record•Excellent team work and strong self-directed individual and group work ethic•Computer skills are required for MS Office Suite (Word, Excel) and Weber printer software•Physical demands: Moderate lifting will be required (up to 13 kgs), Reaching: Full extension•1-2 years’ experience working in a retail environment is preferredSummaryLooking for an experienced cashier to work for our company cookie store full time on a contract basis for around 3 to 4 months. Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    A Cashier/Stockperson is responsible for safe cash handling, preparing, stocking and merchandising products, upholding exceptional customer service skills. The Company Store Cashier/Stockperson must take direction from Company Store Coordinator, Site Supply Chain Leader and or Plant Leader regarding any reasonable requirements not set out in this description below regarding company store goals, quality standards and safety requirements.This is a new temporary role (3 to 4 months) which may give you exposure to future opportunities with this global company we are hiring forTo qualify for this position the ideal candidate needs to be able to accurately record data using company software. Needs to have computer skills and working knowledge of SAP software. Also, they need to be comfortable with working in different shiftsLocation: East York (bermondsey and o'connor) (TTC accessible)Pay Rate: $16/hr.Shift: Monday – OFFTuesday - 9AM - 5:30PMWednesday – 9AM - 5:30PMThursday – 11AM – 7:30PMFriday – 11AM – 7:30PMSaturday – 9AM - 5PMSunday -OFFFor IMMEDIATE considerations please email sarthak.jain@randstad.ca subject line cashier. Serious Enquiry only. AdvantagesWhy work with Randstad?- weekly pay via direct depsoit- 4% vacation pay- bus route & TTC accessible- clean & friendly environment- potential for permenant employment- $100 referral bonus!! $$$$Responsibilities•Operate a cash register with strong mathematical confidence•Handle cash in a safe and secure manner, making drops as needed•Record inventory transactions accurately while ensuring appropriate FIFO is followed•Merchandising products: stock shelves of finished product and bagged loose product (lifting required) and stock bins of bagged loose product (lifting required)•Move product from bins, shelves, carts and/or skids as needed (lifting required)•Perform product preparation, label and stock (lifting required)•Respond to customer questions and/or complaints as neededQualificationsMUST HAVE:•Adaptable and demonstrated ability to quickly master new tasks and skills with keen attention to detail •Exceptional English communication skills required, both verbal and written•Must be a strong performer who demonstrates reliability and an excellent attendance record•Excellent team work and strong self-directed individual and group work ethic•Computer skills are required for MS Office Suite (Word, Excel) and Weber printer software•Physical demands: Moderate lifting will be required (up to 13 kgs), Reaching: Full extension•1-2 years’ experience working in a retail environment is preferredSummaryLooking for an experienced cashier to work for our company cookie store full time on a contract basis for around 3 to 4 months. Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • north york, ontario
    • contract
    • $19.50 per hour
    Are you passionate about helping people? Do you enjoy speaking to customers and providing them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario in the healthcare support industry. This is a temporary full-time position working as a personal Response Associate. In-office, but remote for now due to covid. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $19.50/hour.Start Date: June 6thHours: 8-hour EVENING SHIFTS: 2:00 PM EST - 12:00 AM ESTScheduled 5 days a week (including weekends)Advantages- Work with a leading global company- Permanent full-time employment- Impact lives and provide peace of mind to families- Great work culture- Employee benefit planResponsibilities- Communicating with customers in an inbound and outbound capacity with care and urgency- Assessing and prioritizing customer needs (emergency vs non-emergency) and following appropriate procedures- Troubleshooting equipment issues by conducting daily test calls with customers- Writing and updating incident reports and customer files with accuracy and procession - Providing exceptional customer service showing compassion and care- Meeting daily performance targets- Completing daily tasks and participate in ad-hoc activities assigned by Team LeadsQualifications- High School Diploma or GED is required- Bilingual in English/Cantonese or English/French- Min 2 years of call center/customer service experience preferred- Experience managing multiple priorities (handling phone calls while on the computer and navigating through a variety of computer applications)- Knowledge of Windows applications and ability to learn new systems & software quickly- Demonstrated proficiency in oral and written communication with fast and accurate typing- Excellent problem-solving skills and attention to details- Ability to work independently in a fast-paced environmentSummaryIf you are interested, apply now!1) Apply online!2) Send a copy of your resume to andrea.francis@randstad.ca and mention "Personal Response Associate - Cantonese"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you passionate about helping people? Do you enjoy speaking to customers and providing them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario in the healthcare support industry. This is a temporary full-time position working as a personal Response Associate. In-office, but remote for now due to covid. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $19.50/hour.Start Date: June 6thHours: 8-hour EVENING SHIFTS: 2:00 PM EST - 12:00 AM ESTScheduled 5 days a week (including weekends)Advantages- Work with a leading global company- Permanent full-time employment- Impact lives and provide peace of mind to families- Great work culture- Employee benefit planResponsibilities- Communicating with customers in an inbound and outbound capacity with care and urgency- Assessing and prioritizing customer needs (emergency vs non-emergency) and following appropriate procedures- Troubleshooting equipment issues by conducting daily test calls with customers- Writing and updating incident reports and customer files with accuracy and procession - Providing exceptional customer service showing compassion and care- Meeting daily performance targets- Completing daily tasks and participate in ad-hoc activities assigned by Team LeadsQualifications- High School Diploma or GED is required- Bilingual in English/Cantonese or English/French- Min 2 years of call center/customer service experience preferred- Experience managing multiple priorities (handling phone calls while on the computer and navigating through a variety of computer applications)- Knowledge of Windows applications and ability to learn new systems & software quickly- Demonstrated proficiency in oral and written communication with fast and accurate typing- Excellent problem-solving skills and attention to details- Ability to work independently in a fast-paced environmentSummaryIf you are interested, apply now!1) Apply online!2) Send a copy of your resume to andrea.francis@randstad.ca and mention "Personal Response Associate - Cantonese"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • north york, ontario
    • contract
    • $18.40 per hour
    Do you have a passion for customer service? Are you looking to get into the insurance industry? Do you enjoy problem solving? Are you looking to start your career? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work for a well-known insurance company in the Toronto area. This is a contract to hire position, full time, work from home. To find out more, read below:Type: Contract to HireStart Date: March 21stHours of Operation: Monday - Friday 9 am - 5:30 pmPay: $18.40/hour Location: Toronto ( Eglinton and Don Mills)Work from home for the time being Equipment provided Once hired permanently:BenefitsVacationRSPsRoom for career growth and development Advantages- Potential to go permanent - No evenings or weekends!- Competitive pay - Work from home - equipment provided - Room to start your career in insurance - Highway and transit accessible - Free parking Responsibilities- Taking inbound calls from existing customers - Updating customers accounts after each transaction - Transfering customers to appropriate departments - Dealing with banking information and updates - Working alongside other teams to ensure customer satisfaction - Providing top not service on every call Qualifications- Customer service experience in a call center is a must - Insurance or financial experience is an asset - Bilingual in Spanish is an asset - Able to learn quickly - Organization and time management - Tech Savvy SummaryIf you are interested, apply now!1) Apply online 2) Send a copy of your resume to "andrea.francis@randstad.ca" and mention "Customer Service Insurance"Looking forward to hearing from you,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you have a passion for customer service? Are you looking to get into the insurance industry? Do you enjoy problem solving? Are you looking to start your career? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work for a well-known insurance company in the Toronto area. This is a contract to hire position, full time, work from home. To find out more, read below:Type: Contract to HireStart Date: March 21stHours of Operation: Monday - Friday 9 am - 5:30 pmPay: $18.40/hour Location: Toronto ( Eglinton and Don Mills)Work from home for the time being Equipment provided Once hired permanently:BenefitsVacationRSPsRoom for career growth and development Advantages- Potential to go permanent - No evenings or weekends!- Competitive pay - Work from home - equipment provided - Room to start your career in insurance - Highway and transit accessible - Free parking Responsibilities- Taking inbound calls from existing customers - Updating customers accounts after each transaction - Transfering customers to appropriate departments - Dealing with banking information and updates - Working alongside other teams to ensure customer satisfaction - Providing top not service on every call Qualifications- Customer service experience in a call center is a must - Insurance or financial experience is an asset - Bilingual in Spanish is an asset - Able to learn quickly - Organization and time management - Tech Savvy SummaryIf you are interested, apply now!1) Apply online 2) Send a copy of your resume to "andrea.francis@randstad.ca" and mention "Customer Service Insurance"Looking forward to hearing from you,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • contract
    • $18.64 per hour
    Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Claims Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages-Monday-Friday work week -Hours of work between 8am and 4pm (may be required to work until 8pm if required by business needs)-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects -Get to help people every day with important projectsResponsibilities-Take and make calls in a tactful and professional manner -Process and verify claims - you’ll need to follow the guidelines for this-Expedite emergency claims and situations whenever prudent-Math will be required-Some Data Entry is required-Assist other departments as necessary to ensure a great customer experienceQualifications-Bilingualism in French and English -Must have previous customer service experience (call centre strongly preferred)-Completion of post-secondary education or equivalent work experience-Knowledge of real estate, mortgages, legal, or banking would be an asset-Experience processing claims would be strongly preferred-High attention to detail and ability to maintain professionalism under pressure-Must be eligible to obtain a government security clearanceSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "Claims" as the subject)Calling us at 613-726-0220 x4We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Claims Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages-Monday-Friday work week -Hours of work between 8am and 4pm (may be required to work until 8pm if required by business needs)-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects -Get to help people every day with important projectsResponsibilities-Take and make calls in a tactful and professional manner -Process and verify claims - you’ll need to follow the guidelines for this-Expedite emergency claims and situations whenever prudent-Math will be required-Some Data Entry is required-Assist other departments as necessary to ensure a great customer experienceQualifications-Bilingualism in French and English -Must have previous customer service experience (call centre strongly preferred)-Completion of post-secondary education or equivalent work experience-Knowledge of real estate, mortgages, legal, or banking would be an asset-Experience processing claims would be strongly preferred-High attention to detail and ability to maintain professionalism under pressure-Must be eligible to obtain a government security clearanceSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "Claims" as the subject)Calling us at 613-726-0220 x4We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • contract
    • $18.64 per hour
    Are you tired of staring at the same 4 walls every day? Do you want to get out and work around people again?Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Bilingual Claims Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages-Monday-Friday work week -Hours of work between 8am and 4pm (may be required to work until 8pm if required by business needs)-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects -Get to help people every day with important projectsResponsibilities-Take and make calls in a tactful and professional manner -Process and verify claims - you’ll need to follow the guidelines for this-Expedite emergency claims and situations whenever prudent-Math will be required-Some Data Entry is required-Assist other departments as necessary to ensure a great customer experienceQualifications-Bilingualism in French and English -Must have previous customer service experience (call centre strongly preferred)-Completion of post-secondary education or equivalent work experience-Knowledge of real estate, mortgages, legal, or banking would be an asset-Experience processing claims would be strongly preferred-High attention to detail and ability to maintain professionalism under pressure-Must be eligible to obtain a government security clearanceSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "Claims" as the subject)Calling us at 613-726-0220 x4 and asking for Emilie!We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you tired of staring at the same 4 walls every day? Do you want to get out and work around people again?Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Bilingual Claims Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages-Monday-Friday work week -Hours of work between 8am and 4pm (may be required to work until 8pm if required by business needs)-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects -Get to help people every day with important projectsResponsibilities-Take and make calls in a tactful and professional manner -Process and verify claims - you’ll need to follow the guidelines for this-Expedite emergency claims and situations whenever prudent-Math will be required-Some Data Entry is required-Assist other departments as necessary to ensure a great customer experienceQualifications-Bilingualism in French and English -Must have previous customer service experience (call centre strongly preferred)-Completion of post-secondary education or equivalent work experience-Knowledge of real estate, mortgages, legal, or banking would be an asset-Experience processing claims would be strongly preferred-High attention to detail and ability to maintain professionalism under pressure-Must be eligible to obtain a government security clearanceSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "Claims" as the subject)Calling us at 613-726-0220 x4 and asking for Emilie!We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • concord, ontario
    • contract
    Do you have experience in a Product Development environment? Do you have experience in configuring Routers, Switches and Firewalls? Our client, a multinational technologies company, is looking to hire a Network Analyst to join their team.This will be working in Concord office. Full time hours, Monday to Friday.Advantages- Work for a multinational technologies company- Concord location- Onsite role- 12-month contract- Working days: Monday to Friday, 8:30 am to 5:30 pm - $38/hour- May 30th, 2022 start dateWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance.This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Network Analyst, your duties will include:•Performing functional stress performance and interoperability testing on IP routers, Ethernet switches, control applications and/or network management systems•Developing and executing product / feature specification test plans•Providing requirements and specifications needs for development of the software test automation tool and its functional review•Providing Tier 3 customer support as required•Troubleshooting issues to ensure timely remedy of customer concerns•Reviewing and providing input to the product requirements and feature specifications, as a representative on a cross-functional team•Writing and reviewing application notes and product literature•Aiding development of software test automation tool that interacts with switches and routersQualifications•Minimum of 3 to 5 years in a Product Development environment, primarily in industrial communication•University or college degree in internetworking, computer science, electronics engineering or science•Experience in configuring Routers, Switches and Firewalls,•Knowledge of Layer 2 technologies: RSTP/MSTP, IGMP, VLAN, 802.1x authentication, DHCP, Ethernet, Link Aggregation•Knowledge of Layer 3 technologies: Frame Relay, PPP, channelized interfaces, OSPF, BGP, RIP, MPLS,VRF, PIM-SM, SNMP, VRRP, QoS, IPv6, Tunneling protocols•Knowledge of Security protocols: IPsec-VPN, TLS, Radius, Firewall, Intrusion detection and prevention system•Knowledge of OSI Model and TCP/IP protocol stack•Strong verbal and written English communication skills•Ability to work in a team environmentNice to have:•Programming Languages: Perl, PHP, C, Java or similar an asset•Configuring Linux systems experience an asset•Software development experience an assetSummaryIf you're interested in the Network Analyst role in Concord, please apply online. Qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you have experience in a Product Development environment? Do you have experience in configuring Routers, Switches and Firewalls? Our client, a multinational technologies company, is looking to hire a Network Analyst to join their team.This will be working in Concord office. Full time hours, Monday to Friday.Advantages- Work for a multinational technologies company- Concord location- Onsite role- 12-month contract- Working days: Monday to Friday, 8:30 am to 5:30 pm - $38/hour- May 30th, 2022 start dateWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance.This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Network Analyst, your duties will include:•Performing functional stress performance and interoperability testing on IP routers, Ethernet switches, control applications and/or network management systems•Developing and executing product / feature specification test plans•Providing requirements and specifications needs for development of the software test automation tool and its functional review•Providing Tier 3 customer support as required•Troubleshooting issues to ensure timely remedy of customer concerns•Reviewing and providing input to the product requirements and feature specifications, as a representative on a cross-functional team•Writing and reviewing application notes and product literature•Aiding development of software test automation tool that interacts with switches and routersQualifications•Minimum of 3 to 5 years in a Product Development environment, primarily in industrial communication•University or college degree in internetworking, computer science, electronics engineering or science•Experience in configuring Routers, Switches and Firewalls,•Knowledge of Layer 2 technologies: RSTP/MSTP, IGMP, VLAN, 802.1x authentication, DHCP, Ethernet, Link Aggregation•Knowledge of Layer 3 technologies: Frame Relay, PPP, channelized interfaces, OSPF, BGP, RIP, MPLS,VRF, PIM-SM, SNMP, VRRP, QoS, IPv6, Tunneling protocols•Knowledge of Security protocols: IPsec-VPN, TLS, Radius, Firewall, Intrusion detection and prevention system•Knowledge of OSI Model and TCP/IP protocol stack•Strong verbal and written English communication skills•Ability to work in a team environmentNice to have:•Programming Languages: Perl, PHP, C, Java or similar an asset•Configuring Linux systems experience an asset•Software development experience an assetSummaryIf you're interested in the Network Analyst role in Concord, please apply online. Qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • north york, ontario
    • contract
    Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives, to join our client, a well-known credit bureau, in North York. Advantages• Work for a well-known credit bureau• Professional environment• Start date: ASAP• Duration: 7-month contract • Location: North York• Work from home to begin with• Pay Rate: $20.50/hour• Monday to Friday• Hours: 8:00am to 8:00pm (rotating shifts)Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Customer Service Representative, you will be responsible for :• Answering inquiries via phone and email• Assisting with product activation, new account setups, and profile change requests• Answering questions related to credit files, interpretation of credit file contents, billing invoices, products, and many other unique situations• Providing customer/sales follow up• Keeping the tracking system up to date (data entry)Qualifications• Have more than 1+ year of experience of call centre experience• Excellent communication skills • Tech-savvy• Analytical and strong problem-solving skillsSummaryIf you are interested in the Customer Service Representative role in Toronto, please apply online at www.randstad.ca. Qualified candidates will be contacted ASAP.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives, to join our client, a well-known credit bureau, in North York. Advantages• Work for a well-known credit bureau• Professional environment• Start date: ASAP• Duration: 7-month contract • Location: North York• Work from home to begin with• Pay Rate: $20.50/hour• Monday to Friday• Hours: 8:00am to 8:00pm (rotating shifts)Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Customer Service Representative, you will be responsible for :• Answering inquiries via phone and email• Assisting with product activation, new account setups, and profile change requests• Answering questions related to credit files, interpretation of credit file contents, billing invoices, products, and many other unique situations• Providing customer/sales follow up• Keeping the tracking system up to date (data entry)Qualifications• Have more than 1+ year of experience of call centre experience• Excellent communication skills • Tech-savvy• Analytical and strong problem-solving skillsSummaryIf you are interested in the Customer Service Representative role in Toronto, please apply online at www.randstad.ca. Qualified candidates will be contacted ASAP.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • niagara on the lake, ontario
    • contract
    Reebok Canada is looking for an experienced assistant store manager to fulfil all operational, business, and personnel targets for the Niagara-on-the-Lake location! if you love customer service and retail environments then this role is for you! As assistant store manager you will be tasked with overseeing the daily operation of the store and assuring compliance with all company policies and government legislation at Reebok's' Niagara-on-the-Lake location.This role is a CONTRACTUAL position for the year:*Candidates are required to be legally entitled to work full-time hours in Canada*Candidates must be able to commute to the Niagara-on-the-Lake mall location*The ideal candidate will be flexible with shift schedule and timingsWant to apply?Apply directly to this posting OR;Send an email with resume attached to anastasia.christou@randstad.ca or call Anastasia at 416-254-3790.Shift:*Hours may vary based on business needsSunday - Saturday full-time with various shifts during the mornings, afternoons, and eveningsCurrent hours of operation: 9:00AM - 10:00PM except for on Sundays (9:00AM - 8:00PM)From May 24th onwards: Hours of operation from 10:00am to 9:00pm Monday to Saturday and 11:00am to 7:00pm on Sunday.Location:300 Taylor Rd, Niagara-on-the-Lake, ON L0S 1J0Advantages• Bus-route and Transit accessible;• Competitive salaried pay with room for negotiation;• Opportunity to work within an outstanding company culture and workplace environment!Responsibilities•Support the Store Manager in managing the day to day operations of the store to ensure the store meets key performance indicators and profit and loss expectations;•Positively communicates and demonstrates the Brand values, attitude and culture;•Ensures consistent implementation of all corporate programs, initiatives and strategies;•Assists the Store Manager in ensuring there are effective succession, recruiting, hiring and training plans, resulting in lower store turnover;•Develops staff by evaluating and providing performance feedback;•Promotes a high performance culture by setting clear expectations, providing information to the Store Manager to hold employees accountable, and setting goals;•Assist in recordkeeping;•Works closely with Store Manager to ensure inventory levels and styling selections are maximizing sales;•Assures compliance with government legislation;•Maintains building and premises in a safe, organized and clean manner;•Other duties as assigned by Store Manager and District Manager.Qualifications•College or University degree or equivalent;• 1 year of Retail experience, preferably in the Sporting Apparel & Footwear industry; or equivalent combination of education and experience;•Retail business management skills (fiscal and operational);•Proficient skills in coaching and talent management;•Ability to read and communicate effectively both oral and written;•Understanding of all pertinent government legislation applicable to retail establishments;•Ability to effectively present information and respond to questions from groups of employees, customers, and the general public;•Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations;•Ability to define problems, collect data, establish facts, and draw valid conclusions;•Excellent computer skills (MS Outlook, Word, Excel, PowerPoint) and ability to quickly learn new systems (e.g. POS systems, web-portals, etc.);•Ability to work a varied schedule including weekends, evenings and statutory holidays.SummaryWant to apply?Send an email with your resume attached to anastasia.christou@randstad.ca and call Anastasia at 416-254-3790 OR Apply directly to this postingRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Reebok Canada is looking for an experienced assistant store manager to fulfil all operational, business, and personnel targets for the Niagara-on-the-Lake location! if you love customer service and retail environments then this role is for you! As assistant store manager you will be tasked with overseeing the daily operation of the store and assuring compliance with all company policies and government legislation at Reebok's' Niagara-on-the-Lake location.This role is a CONTRACTUAL position for the year:*Candidates are required to be legally entitled to work full-time hours in Canada*Candidates must be able to commute to the Niagara-on-the-Lake mall location*The ideal candidate will be flexible with shift schedule and timingsWant to apply?Apply directly to this posting OR;Send an email with resume attached to anastasia.christou@randstad.ca or call Anastasia at 416-254-3790.Shift:*Hours may vary based on business needsSunday - Saturday full-time with various shifts during the mornings, afternoons, and eveningsCurrent hours of operation: 9:00AM - 10:00PM except for on Sundays (9:00AM - 8:00PM)From May 24th onwards: Hours of operation from 10:00am to 9:00pm Monday to Saturday and 11:00am to 7:00pm on Sunday.Location:300 Taylor Rd, Niagara-on-the-Lake, ON L0S 1J0Advantages• Bus-route and Transit accessible;• Competitive salaried pay with room for negotiation;• Opportunity to work within an outstanding company culture and workplace environment!Responsibilities•Support the Store Manager in managing the day to day operations of the store to ensure the store meets key performance indicators and profit and loss expectations;•Positively communicates and demonstrates the Brand values, attitude and culture;•Ensures consistent implementation of all corporate programs, initiatives and strategies;•Assists the Store Manager in ensuring there are effective succession, recruiting, hiring and training plans, resulting in lower store turnover;•Develops staff by evaluating and providing performance feedback;•Promotes a high performance culture by setting clear expectations, providing information to the Store Manager to hold employees accountable, and setting goals;•Assist in recordkeeping;•Works closely with Store Manager to ensure inventory levels and styling selections are maximizing sales;•Assures compliance with government legislation;•Maintains building and premises in a safe, organized and clean manner;•Other duties as assigned by Store Manager and District Manager.Qualifications•College or University degree or equivalent;• 1 year of Retail experience, preferably in the Sporting Apparel & Footwear industry; or equivalent combination of education and experience;•Retail business management skills (fiscal and operational);•Proficient skills in coaching and talent management;•Ability to read and communicate effectively both oral and written;•Understanding of all pertinent government legislation applicable to retail establishments;•Ability to effectively present information and respond to questions from groups of employees, customers, and the general public;•Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations;•Ability to define problems, collect data, establish facts, and draw valid conclusions;•Excellent computer skills (MS Outlook, Word, Excel, PowerPoint) and ability to quickly learn new systems (e.g. POS systems, web-portals, etc.);•Ability to work a varied schedule including weekends, evenings and statutory holidays.SummaryWant to apply?Send an email with your resume attached to anastasia.christou@randstad.ca and call Anastasia at 416-254-3790 OR Apply directly to this postingRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • contract
    • $17.18 per hour
    Do you miss working in the office surrounded by your colleagues? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Bilingual Contact Centre Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages• Monday-Friday work week• Hours of work between 8am-8pm• $17.18/hr• Accessible by public transit (parking not available)• Team oriented environment• Great location by restaurants and café's• Reputable and stable business• Opportunity to work on inter-departmental projects• Possibility of permanency• Competitive benefit and vacation package once permanent• Opportunity for growth and developmentResponsibilities• Receive calls, emails, chats and video calls• First point of contact for clients in stressful situations• Provide sound advice and suggestions based on policies• Effectively handle customer inquiries and issues •Take ownership for effectively handling customer issues and inquiries while ensuring customer satisfaction is at the core of every decisionQualifications• Bilingual French and English is mandatory• Some call centre experience• Familiar with CRM systems• Strong phone and verbal communication skills• Customer focused• Ability to multitask, set priorities and manage time effectively • Must be eligible to obtain a government security clearance (reliability)SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "contact centre" as the subject) or by calling 613-726-0220 x 4 and ask for Emilie!We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted."Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially."Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you miss working in the office surrounded by your colleagues? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Bilingual Contact Centre Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages• Monday-Friday work week• Hours of work between 8am-8pm• $17.18/hr• Accessible by public transit (parking not available)• Team oriented environment• Great location by restaurants and café's• Reputable and stable business• Opportunity to work on inter-departmental projects• Possibility of permanency• Competitive benefit and vacation package once permanent• Opportunity for growth and developmentResponsibilities• Receive calls, emails, chats and video calls• First point of contact for clients in stressful situations• Provide sound advice and suggestions based on policies• Effectively handle customer inquiries and issues •Take ownership for effectively handling customer issues and inquiries while ensuring customer satisfaction is at the core of every decisionQualifications• Bilingual French and English is mandatory• Some call centre experience• Familiar with CRM systems• Strong phone and verbal communication skills• Customer focused• Ability to multitask, set priorities and manage time effectively • Must be eligible to obtain a government security clearance (reliability)SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "contact centre" as the subject) or by calling 613-726-0220 x 4 and ask for Emilie!We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted."Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially."Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • contract
    • $17.18 per hour
    Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Have you been looking to get into a more professional line of work? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Bilingual Contact Centre Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages-Monday-Friday work week -Hours of work between 8am and 8pm-Pay will start at just over $17/hr-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects Responsibilities-Receive calls, emails, chats and video calls-Be the first point of contact for clients in stressful situations-Provide advice and suggestions based on certain policies-Effectively handle customer inquiries and issues-Assist other departments as necessary to ensure a great customer experienceQualifications-Bilingualism in French and English is considered a strong asset-Must have previous call centre experience-Completion of post-secondary education or equivalent work experience-Familiarity with CRM systems-High attention to detail and ability to maintain professionalism under pressure-Love problem solving-Must be eligible to obtain a government security clearanceSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "contact centre" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Have you been looking to get into a more professional line of work? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Bilingual Contact Centre Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages-Monday-Friday work week -Hours of work between 8am and 8pm-Pay will start at just over $17/hr-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects Responsibilities-Receive calls, emails, chats and video calls-Be the first point of contact for clients in stressful situations-Provide advice and suggestions based on certain policies-Effectively handle customer inquiries and issues-Assist other departments as necessary to ensure a great customer experienceQualifications-Bilingualism in French and English is considered a strong asset-Must have previous call centre experience-Completion of post-secondary education or equivalent work experience-Familiarity with CRM systems-High attention to detail and ability to maintain professionalism under pressure-Love problem solving-Must be eligible to obtain a government security clearanceSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "contact centre" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • contract
    • $22.17 per hour
    Are you looking for a new job that will let you exercise your customer service muscles while also being able to use your administrative skills? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Do you also have an interest in helping people move or get settled into their new homes? Then we might just have the role you’ve been looking for!We are looking for Customer Service Coordinator to work for a great company based out of Central Ottawa. This will be a remote position for the time being! You’ll be responsible for providing world class customer service to callers over the phone and via email! This is a great job for someone looking for a more professional setting and something that will challenge them daily! This is a great place to work and we know you’ll love it here!AdvantagesWhat’s in it for you?- Know your scheudle for a month at a time!- Pay would be $22/hr- Hours of work between 8am and 10pm- Remote to start!- Team oriented environment- No sales or any up selling required- Work for a reputable, stable company- Opportunity to work on inter-departmental projects- Get to help people every day with important projectsResponsibilitiesWhat you’ll do here?- Take and make calls in a tactful and professional manner- Assist clients with solving complex problems- Review files and make suggestions for future claims or projects- Ensure adherence to set policy guidelines and processes- Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?- Excellent communication skills in English- Must have previous customer service experience (call centre strongly preferred)- Completion of post-secondary education or equivalent work experience- Background in relocation services would be considered an asset- High attention to detail and ability to maintain professionalism under pressure- Love problem solving- Must be eligible to obtain a government security clearance SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "Remote - CSC" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking for a new job that will let you exercise your customer service muscles while also being able to use your administrative skills? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Do you also have an interest in helping people move or get settled into their new homes? Then we might just have the role you’ve been looking for!We are looking for Customer Service Coordinator to work for a great company based out of Central Ottawa. This will be a remote position for the time being! You’ll be responsible for providing world class customer service to callers over the phone and via email! This is a great job for someone looking for a more professional setting and something that will challenge them daily! This is a great place to work and we know you’ll love it here!AdvantagesWhat’s in it for you?- Know your scheudle for a month at a time!- Pay would be $22/hr- Hours of work between 8am and 10pm- Remote to start!- Team oriented environment- No sales or any up selling required- Work for a reputable, stable company- Opportunity to work on inter-departmental projects- Get to help people every day with important projectsResponsibilitiesWhat you’ll do here?- Take and make calls in a tactful and professional manner- Assist clients with solving complex problems- Review files and make suggestions for future claims or projects- Ensure adherence to set policy guidelines and processes- Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?- Excellent communication skills in English- Must have previous customer service experience (call centre strongly preferred)- Completion of post-secondary education or equivalent work experience- Background in relocation services would be considered an asset- High attention to detail and ability to maintain professionalism under pressure- Love problem solving- Must be eligible to obtain a government security clearance SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "Remote - CSC" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • north york, ontario
    • contract
    • $19.50 per hour
    Are you passionate about helping people? Do you enjoy speaking to customers and providing them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario in the healthcare support industry. This is a temporary full-time position working as a personal Response Associate. In-office, but remote for now due to covid. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: 19.50 + 2.00 overnight premium Hours: 8-hour NIGHT SHIFTS: 11:00 PM to 7:00 AM ESTScheduled 5 days a week (including weekends)Advantages- Work with a leading global company- Permanent full-time employment- Impact lives and provide peace of mind to families- Great work culture- Employee benefit planResponsibilities- Communicating with customers in an inbound and outbound capacity with care and urgency- Assessing and prioritizing customer needs (emergency vs non-emergency) and following appropriate procedures- Troubleshooting equipment issues by conducting daily test calls with customers- Writing and updating incident reports and customer files with accuracy and procession - Providing exceptional customer service showing compassion and care- Meeting daily performance targets- Completing daily tasks and participate in ad-hoc activities assigned by Team LeadsQualifications- High School Diploma or GED is required- Bilingual in English/Cantonese or English/French- Min 2 years of call center/customer service experience preferred- Experience managing multiple priorities (handling phone calls while on the computer and navigating through a variety of computer applications)- Knowledge of Windows applications and ability to learn new systems & software quickly- Demonstrated proficiency in oral and written communication with fast and accurate typing- Excellent problem-solving skills and attention to details- Ability to work independently in a fast-paced environmentSummaryIf you are interested, apply now!1) Apply online!2) Send a copy of your resume to andrea.francis@randstad.ca and mention "Personal Response Associate - Cantonese"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you passionate about helping people? Do you enjoy speaking to customers and providing them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario in the healthcare support industry. This is a temporary full-time position working as a personal Response Associate. In-office, but remote for now due to covid. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: 19.50 + 2.00 overnight premium Hours: 8-hour NIGHT SHIFTS: 11:00 PM to 7:00 AM ESTScheduled 5 days a week (including weekends)Advantages- Work with a leading global company- Permanent full-time employment- Impact lives and provide peace of mind to families- Great work culture- Employee benefit planResponsibilities- Communicating with customers in an inbound and outbound capacity with care and urgency- Assessing and prioritizing customer needs (emergency vs non-emergency) and following appropriate procedures- Troubleshooting equipment issues by conducting daily test calls with customers- Writing and updating incident reports and customer files with accuracy and procession - Providing exceptional customer service showing compassion and care- Meeting daily performance targets- Completing daily tasks and participate in ad-hoc activities assigned by Team LeadsQualifications- High School Diploma or GED is required- Bilingual in English/Cantonese or English/French- Min 2 years of call center/customer service experience preferred- Experience managing multiple priorities (handling phone calls while on the computer and navigating through a variety of computer applications)- Knowledge of Windows applications and ability to learn new systems & software quickly- Demonstrated proficiency in oral and written communication with fast and accurate typing- Excellent problem-solving skills and attention to details- Ability to work independently in a fast-paced environmentSummaryIf you are interested, apply now!1) Apply online!2) Send a copy of your resume to andrea.francis@randstad.ca and mention "Personal Response Associate - Cantonese"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • contract
    Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Do you enjoy getting to work with a rapidly growing company with lots of room for advancement? Then we might have just the job for you!We are looking for Customer Service Representatives to work in the east end of Ottawa. You’ll be responsible for providing world class customer service to customers in store, and over the phone! This Ottawa office is a great space to work and we know you’ll love it here!AdvantagesYou'll love working here! Here's why:- Work Monday-Friday between 7am-4pm- this company puts it's people first!- contract pays you weekly!- Once you become permanent, you'll have amazing benefits!- quarterly/annual incentives!ResponsibilitiesWhat you'll need to do here:- Greet/assist customers on site- Answer incoming calls/emails- Enter any orders into the CRM system- Help schedule and coordinate service calls- Perform follow-up calls with customers- Other duties as assignedQualificationsWhat you'll need to be successful:- 2-3 years of retail or other fast paced customer service expereince- Bilingualism in French and English would be an asset- Track record of customer success- High level of comfort with MS Office suite- knowledge of home repair/construction would be an assetSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.ca (please use "CSR" as the subject line)Calling us at: 613.726.0220 ext 4 We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Do you enjoy getting to work with a rapidly growing company with lots of room for advancement? Then we might have just the job for you!We are looking for Customer Service Representatives to work in the east end of Ottawa. You’ll be responsible for providing world class customer service to customers in store, and over the phone! This Ottawa office is a great space to work and we know you’ll love it here!AdvantagesYou'll love working here! Here's why:- Work Monday-Friday between 7am-4pm- this company puts it's people first!- contract pays you weekly!- Once you become permanent, you'll have amazing benefits!- quarterly/annual incentives!ResponsibilitiesWhat you'll need to do here:- Greet/assist customers on site- Answer incoming calls/emails- Enter any orders into the CRM system- Help schedule and coordinate service calls- Perform follow-up calls with customers- Other duties as assignedQualificationsWhat you'll need to be successful:- 2-3 years of retail or other fast paced customer service expereince- Bilingualism in French and English would be an asset- Track record of customer success- High level of comfort with MS Office suite- knowledge of home repair/construction would be an assetSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.ca (please use "CSR" as the subject line)Calling us at: 613.726.0220 ext 4 We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • north york, ontario
    • contract
    • $19.50 per hour
    Are you passionate about helping people? Do you enjoy speaking to customers and providing them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario in the healthcare support industry. This is a temporary full-time position working as a personal Response Associate. In-office, but remote for now due to covid. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $19.50/hour.Start Date: May 30th Hours: 8-hour EVENING SHIFTS: 2:00 PM EST - 12:00 AM ESTScheduled 5 days a week (including weekends)Advantages- Work with a leading global company- Permanent full-time employment- Impact lives and provide peace of mind to families- Great work culture- Employee benefit planResponsibilities- Communicating with customers in an inbound and outbound capacity with care and urgency- Assessing and prioritizing customer needs (emergency vs non-emergency) and following appropriate procedures- Troubleshooting equipment issues by conducting daily test calls with customers- Writing and updating incident reports and customer files with accuracy and procession - Providing exceptional customer service showing compassion and care- Meeting daily performance targets- Completing daily tasks and participate in ad-hoc activities assigned by Team LeadsQualifications- High School Diploma or GED is required- Bilingual in English/Cantonese or English/French- Min 2 years of call center/customer service experience preferred- Experience managing multiple priorities (handling phone calls while on the computer and navigating through a variety of computer applications)- Knowledge of Windows applications and ability to learn new systems & software quickly- Demonstrated proficiency in oral and written communication with fast and accurate typing- Excellent problem-solving skills and attention to details- Ability to work independently in a fast-paced environmentSummaryIf you are interested, apply now!1) Apply online!2) Send a copy of your resume to andrea.francis@randstad.ca and mention "Personal Response Associate - Cantonese"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you passionate about helping people? Do you enjoy speaking to customers and providing them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario in the healthcare support industry. This is a temporary full-time position working as a personal Response Associate. In-office, but remote for now due to covid. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $19.50/hour.Start Date: May 30th Hours: 8-hour EVENING SHIFTS: 2:00 PM EST - 12:00 AM ESTScheduled 5 days a week (including weekends)Advantages- Work with a leading global company- Permanent full-time employment- Impact lives and provide peace of mind to families- Great work culture- Employee benefit planResponsibilities- Communicating with customers in an inbound and outbound capacity with care and urgency- Assessing and prioritizing customer needs (emergency vs non-emergency) and following appropriate procedures- Troubleshooting equipment issues by conducting daily test calls with customers- Writing and updating incident reports and customer files with accuracy and procession - Providing exceptional customer service showing compassion and care- Meeting daily performance targets- Completing daily tasks and participate in ad-hoc activities assigned by Team LeadsQualifications- High School Diploma or GED is required- Bilingual in English/Cantonese or English/French- Min 2 years of call center/customer service experience preferred- Experience managing multiple priorities (handling phone calls while on the computer and navigating through a variety of computer applications)- Knowledge of Windows applications and ability to learn new systems & software quickly- Demonstrated proficiency in oral and written communication with fast and accurate typing- Excellent problem-solving skills and attention to details- Ability to work independently in a fast-paced environmentSummaryIf you are interested, apply now!1) Apply online!2) Send a copy of your resume to andrea.francis@randstad.ca and mention "Personal Response Associate - Cantonese"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • north york, ontario
    • contract
    • $18.40 per hour
    Do you have a passion for customer service? Are you looking to get into the insurance industry? Do you enjoy problem-solving? Are you looking to start your career? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work for a well-known insurance company in the Toronto area. This is a contract-to-hire position, full-time, work from home. To find out more, read below:Type: Contract to HireStart Date: May 30thHours of Operation: Monday - Friday 9 am - 5:30 pmPay: $18.40/hour Location: Toronto ( Eglinton and Don Mills)Work from home for the time being Equipment provided Once hired permanently:BenefitsVacationRSPsRoom for career growth and development Advantages- Potential to go permanent - No evenings or weekends!- Competitive pay - Work from home - equipment provided - Room to start your career in insurance - Highway and transit-accessible - Free parking Responsibilities- Taking inbound calls from existing customers - Updating customer's accounts after each transaction - Transfering customers to appropriate departments - Dealing with banking information and updates - Working alongside other teams to ensure customer satisfaction - Providing top not service on every call Qualifications- Customer service experience in a call center is a must - Insurance or financial experience is an asset - Bilingual in Spanish is an asset - Able to learn quickly - Organization and time management - Tech Savvy SummaryIf you are interested, apply now!1) Apply online 2) Send a copy of your resume to "andrea.francis@randstad.ca" and mention "Customer Service Insurance"Looking forward to hearing from you,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you have a passion for customer service? Are you looking to get into the insurance industry? Do you enjoy problem-solving? Are you looking to start your career? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work for a well-known insurance company in the Toronto area. This is a contract-to-hire position, full-time, work from home. To find out more, read below:Type: Contract to HireStart Date: May 30thHours of Operation: Monday - Friday 9 am - 5:30 pmPay: $18.40/hour Location: Toronto ( Eglinton and Don Mills)Work from home for the time being Equipment provided Once hired permanently:BenefitsVacationRSPsRoom for career growth and development Advantages- Potential to go permanent - No evenings or weekends!- Competitive pay - Work from home - equipment provided - Room to start your career in insurance - Highway and transit-accessible - Free parking Responsibilities- Taking inbound calls from existing customers - Updating customer's accounts after each transaction - Transfering customers to appropriate departments - Dealing with banking information and updates - Working alongside other teams to ensure customer satisfaction - Providing top not service on every call Qualifications- Customer service experience in a call center is a must - Insurance or financial experience is an asset - Bilingual in Spanish is an asset - Able to learn quickly - Organization and time management - Tech Savvy SummaryIf you are interested, apply now!1) Apply online 2) Send a copy of your resume to "andrea.francis@randstad.ca" and mention "Customer Service Insurance"Looking forward to hearing from you,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • north york, ontario
    • contract
    • $19.50 per hour
    Are you passionate about helping people? Do you enjoy speaking to customers and providing them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario in the healthcare support industry. This is a temporary full-time position working as a personal Response Associate. In-office, but remote for now due to covid. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $19.50/hour.Start Date: May 30th Hours: 8-hour DAY SHIFTS between 7:00 am – 5:00 pm 8-hour EVENING SHIFTS: 2:00 PM EST - 12:00 AM ESTScheduled 5 days a week (including weekends)Advantages- Work with a leading global company- Permanent full-time employment- Impact lives and provide peace of mind to families- Great work culture- Employee benefit planResponsibilities- Communicating with customers in an inbound and outbound capacity with care and urgency- Assessing and prioritizing customer needs (emergency vs non-emergency) and following appropriate procedures- Troubleshooting equipment issues by conducting daily test calls with customers- Writing and updating incident reports and customer files with accuracy and procession - Providing exceptional customer service showing compassion and care- Meeting daily performance targets- Completing daily tasks and participate in ad-hoc activities assigned by Team LeadsQualifications- High School Diploma or GED is required- Bilingual in English/Cantonese or English/French- Min 2 years of call center/customer service experience preferred- Experience managing multiple priorities (handling phone calls while on the computer and navigating through a variety of computer applications)- Knowledge of Windows applications and ability to learn new systems & software quickly- Demonstrated proficiency in oral and written communication with fast and accurate typing- Excellent problem-solving skills and attention to details- Ability to work independently in a fast-paced environmentSummaryIf you are interested, apply now!1) Apply online!2) Send a copy of your resume to andrea.francis@randstad.ca and mention "Personal Response Associate - Cantonese"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you passionate about helping people? Do you enjoy speaking to customers and providing them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario in the healthcare support industry. This is a temporary full-time position working as a personal Response Associate. In-office, but remote for now due to covid. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $19.50/hour.Start Date: May 30th Hours: 8-hour DAY SHIFTS between 7:00 am – 5:00 pm 8-hour EVENING SHIFTS: 2:00 PM EST - 12:00 AM ESTScheduled 5 days a week (including weekends)Advantages- Work with a leading global company- Permanent full-time employment- Impact lives and provide peace of mind to families- Great work culture- Employee benefit planResponsibilities- Communicating with customers in an inbound and outbound capacity with care and urgency- Assessing and prioritizing customer needs (emergency vs non-emergency) and following appropriate procedures- Troubleshooting equipment issues by conducting daily test calls with customers- Writing and updating incident reports and customer files with accuracy and procession - Providing exceptional customer service showing compassion and care- Meeting daily performance targets- Completing daily tasks and participate in ad-hoc activities assigned by Team LeadsQualifications- High School Diploma or GED is required- Bilingual in English/Cantonese or English/French- Min 2 years of call center/customer service experience preferred- Experience managing multiple priorities (handling phone calls while on the computer and navigating through a variety of computer applications)- Knowledge of Windows applications and ability to learn new systems & software quickly- Demonstrated proficiency in oral and written communication with fast and accurate typing- Excellent problem-solving skills and attention to details- Ability to work independently in a fast-paced environmentSummaryIf you are interested, apply now!1) Apply online!2) Send a copy of your resume to andrea.francis@randstad.ca and mention "Personal Response Associate - Cantonese"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • contract
    • $22.17 per hour
    Are you looking for a new job that will let you exercise your customer service muscles while also being able to use your administrative skills? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Do you also have an interest in helping people move or get settled into their new homes? Then we might just have the role you’ve been looking for!We are looking for Customer Service Coordinator to work for a great company based out of Central Ottawa. This will be a remote position for the time being! You’ll be responsible for providing world class customer service to callers over the phone and via email! This is a great job for someone looking for a more professional setting and something that will challenge them daily! This is a great place to work and we know you’ll love it here!AdvantagesWhat’s in it for you?- Know your schedule for a month at a time!- Pay would be $22.17/hr- Hours of work between 8am and 10pm- Remote to start!- Team oriented environment- No sales or any up selling required- Work for a reputable, stable company- Opportunity to work on inter-departmental projects- Get to help people every day with important projectsResponsibilitiesWhat you’ll do here?- Take and make calls in a tactful and professional manner- Assist clients with solving complex problems- Review files and make suggestions for future claims or projects- Ensure adherence to set policy guidelines and processes- Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?- Excellent communication skills in English- Must have previous customer service experience (call centre strongly preferred)- Completion of post-secondary education or equivalent work experience- Background in relocation services would be considered an asset- High attention to detail and ability to maintain professionalism under pressure- Love problem solving- Strong communication skills- Must be eligible to obtain a government security clearance SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "CSR - OTT" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking for a new job that will let you exercise your customer service muscles while also being able to use your administrative skills? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Do you also have an interest in helping people move or get settled into their new homes? Then we might just have the role you’ve been looking for!We are looking for Customer Service Coordinator to work for a great company based out of Central Ottawa. This will be a remote position for the time being! You’ll be responsible for providing world class customer service to callers over the phone and via email! This is a great job for someone looking for a more professional setting and something that will challenge them daily! This is a great place to work and we know you’ll love it here!AdvantagesWhat’s in it for you?- Know your schedule for a month at a time!- Pay would be $22.17/hr- Hours of work between 8am and 10pm- Remote to start!- Team oriented environment- No sales or any up selling required- Work for a reputable, stable company- Opportunity to work on inter-departmental projects- Get to help people every day with important projectsResponsibilitiesWhat you’ll do here?- Take and make calls in a tactful and professional manner- Assist clients with solving complex problems- Review files and make suggestions for future claims or projects- Ensure adherence to set policy guidelines and processes- Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?- Excellent communication skills in English- Must have previous customer service experience (call centre strongly preferred)- Completion of post-secondary education or equivalent work experience- Background in relocation services would be considered an asset- High attention to detail and ability to maintain professionalism under pressure- Love problem solving- Strong communication skills- Must be eligible to obtain a government security clearance SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "CSR - OTT" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • north york, ontario
    • contract
    Do you have a passion for customer service? Do you have a previous dispatching experience? We’re looking for individuals to join our client on Toronto as a Facilities Services Operator.We're looking for individuals with high energy and a focus towards customers.As a Facilities Services Operator, you would be providing customer service to client sites with respect to the maintenance and operations of their building(s).Advantages• Toronto location• 12-month contract - potential for perm hire• Monday to Sunday• 24/7 operation -days, evenings, nights• Rotating 12 hours shifts• $20.70/hourWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Fill basic client requests including creating and dispatching work orders to appropriate internal and external service providers and relaying appropriate information to front line facilities managers• Troubleshooting service issues, communicating with internal technicians and Facility Managers, external service providers, landlords and other relevant parties• Completing service requests includingactivities such as proper work order processing, dispatching and thecommunication of information• Provide customer service supportQualifications• 2+years of service industry experience with service operations and/or scheduling (i.e. dispatching)• Excellent communication and interpersonal skills• Strong organization and attention to detail skills• Able to work independently and with teams• Tech-savvy SummaryIf you’re interested in the Facilities Services Operator, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you have a passion for customer service? Do you have a previous dispatching experience? We’re looking for individuals to join our client on Toronto as a Facilities Services Operator.We're looking for individuals with high energy and a focus towards customers.As a Facilities Services Operator, you would be providing customer service to client sites with respect to the maintenance and operations of their building(s).Advantages• Toronto location• 12-month contract - potential for perm hire• Monday to Sunday• 24/7 operation -days, evenings, nights• Rotating 12 hours shifts• $20.70/hourWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Fill basic client requests including creating and dispatching work orders to appropriate internal and external service providers and relaying appropriate information to front line facilities managers• Troubleshooting service issues, communicating with internal technicians and Facility Managers, external service providers, landlords and other relevant parties• Completing service requests includingactivities such as proper work order processing, dispatching and thecommunication of information• Provide customer service supportQualifications• 2+years of service industry experience with service operations and/or scheduling (i.e. dispatching)• Excellent communication and interpersonal skills• Strong organization and attention to detail skills• Able to work independently and with teams• Tech-savvy SummaryIf you’re interested in the Facilities Services Operator, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • contract
    • $16.00 - $17.00 per hour
    Êtes-vous à la recherche d'un nouvel emploi qui vous permettra d'exercer vos muscles de service à la clientèle ? Vous aimez parler à de nombreuses personnes différentes chaque jour et les aider ? Êtes-vous capable de gérer plusieurs priorités en même temps tout en obtenant d'excellents résultats ? Vous vous considérez comme un expert dans l'art de traiter avec les gens et de comprendre leurs problèmes ou leurs préoccupations ? Si c'est le cas, nous aimerions vous parler !Nous recherchons un représentant du service clientèle pour travailler à distance, prendre des appels entrants. Vous ferez partie d'une équipe qui soutiendra votre développement professionnel !Avantages- Le salaire commence à 16 $ pour les unilingues et à 17 $ pour les bilingues.- Travail entièrement à distance- Équipement fourni- Avantages sociaux disponibles dès le premier jour- Semaine de travail du lundi au vendredi, sans nuitée (vous devez être disponible pour travailler entre 8 h et 21 h).Responsabilités- Vous prendrez les appels entrants des clients et traiterez leurs demandes de renseignements.- Vous devrez consigner le contenu de chaque appel avec précision.- Vous devrez faire preuve de professionnalisme au téléphone avec tous les appelants.- Autres tâches selon les besoinsQualifications- Maîtrise de l'anglais et du français requise- Au moins 1 an d'expérience dans un environnement de centre d'appels- Connaissance des technologies- Haut degré d'empathie- Communication claire au téléphone- Capacité d'écoute exceptionnelle- Vous devez être capable de taper rapidement et avec un haut degré de précision.- Une expérience de la saisie de données est un atout indéniable.SommaireVeuillez postuler en...en visitant le site www.randstad.ca et en postulant par le biais de l'affichageEn postulant par courrier électronique à l'adresse suivante : callcentreottawa@randstad.caOu appelez-nous au 613-726-0220, poste 4 (demandez Paisley). Veuillez noter que seulement les candidats de la région d'Ottawa seront contactés pour ce poste. Nous apprécions toutes les candidatures, mais seules celles qui répondent aux exigences du poste de représentant du service clientèle seront contactées.Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
    Êtes-vous à la recherche d'un nouvel emploi qui vous permettra d'exercer vos muscles de service à la clientèle ? Vous aimez parler à de nombreuses personnes différentes chaque jour et les aider ? Êtes-vous capable de gérer plusieurs priorités en même temps tout en obtenant d'excellents résultats ? Vous vous considérez comme un expert dans l'art de traiter avec les gens et de comprendre leurs problèmes ou leurs préoccupations ? Si c'est le cas, nous aimerions vous parler !Nous recherchons un représentant du service clientèle pour travailler à distance, prendre des appels entrants. Vous ferez partie d'une équipe qui soutiendra votre développement professionnel !Avantages- Le salaire commence à 16 $ pour les unilingues et à 17 $ pour les bilingues.- Travail entièrement à distance- Équipement fourni- Avantages sociaux disponibles dès le premier jour- Semaine de travail du lundi au vendredi, sans nuitée (vous devez être disponible pour travailler entre 8 h et 21 h).Responsabilités- Vous prendrez les appels entrants des clients et traiterez leurs demandes de renseignements.- Vous devrez consigner le contenu de chaque appel avec précision.- Vous devrez faire preuve de professionnalisme au téléphone avec tous les appelants.- Autres tâches selon les besoinsQualifications- Maîtrise de l'anglais et du français requise- Au moins 1 an d'expérience dans un environnement de centre d'appels- Connaissance des technologies- Haut degré d'empathie- Communication claire au téléphone- Capacité d'écoute exceptionnelle- Vous devez être capable de taper rapidement et avec un haut degré de précision.- Une expérience de la saisie de données est un atout indéniable.SommaireVeuillez postuler en...en visitant le site www.randstad.ca et en postulant par le biais de l'affichageEn postulant par courrier électronique à l'adresse suivante : callcentreottawa@randstad.caOu appelez-nous au 613-726-0220, poste 4 (demandez Paisley). Veuillez noter que seulement les candidats de la région d'Ottawa seront contactés pour ce poste. Nous apprécions toutes les candidatures, mais seules celles qui répondent aux exigences du poste de représentant du service clientèle seront contactées.Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
    • ottawa, ontario
    • contract
    • $16.00 - $17.00 per hour
    Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representatives to work from home, taking inbound calls, you’ll get to work as part of a team that will support your professional development!Advantages- Pay will start at $16 for unilingual and $17 for bilingual- Completely Work from Home- Equipment provided- Benefits available as of day one- Monday-Friday work week and no overnights (must be available to work between 8am and 9pm)Responsibilities- You’ll take inbound calls from customers and handle their inquiries- You will need to log the content of each call with accuracy- You’ll need to maintain professionalism on the phone with all callers- Other tasks as requiredQualifications- Fluent in English and French required- At least 1 year of experience in a call center environment- Tech savvy- High degree of empathy- Clear communication over the phone- Exceptional listening skills- You should be able to type quickly and with a high degree of accuracy- Data entry experience is a definite plusSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca Or call us at 613-726-0220 ext 4 (ask for Paisley) Please note that only candidates in the Ottawa region will be contacted for this role. We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representatives to work from home, taking inbound calls, you’ll get to work as part of a team that will support your professional development!Advantages- Pay will start at $16 for unilingual and $17 for bilingual- Completely Work from Home- Equipment provided- Benefits available as of day one- Monday-Friday work week and no overnights (must be available to work between 8am and 9pm)Responsibilities- You’ll take inbound calls from customers and handle their inquiries- You will need to log the content of each call with accuracy- You’ll need to maintain professionalism on the phone with all callers- Other tasks as requiredQualifications- Fluent in English and French required- At least 1 year of experience in a call center environment- Tech savvy- High degree of empathy- Clear communication over the phone- Exceptional listening skills- You should be able to type quickly and with a high degree of accuracy- Data entry experience is a definite plusSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca Or call us at 613-726-0220 ext 4 (ask for Paisley) Please note that only candidates in the Ottawa region will be contacted for this role. We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • contract
    • $17.18 per hour
    Vous êtes à la recherche d'un nouvel emploi qui vous permettra d'exercer vos muscles de service à la clientèle tout en acquérant de nouvelles compétences ? Vous cherchez à vous lancer dans un travail plus professionnel ? Avez-vous de l'expérience dans un centre d'appels ou dans un autre rôle de service à la clientèle à volume élevé ? Alors nous avons peut-être le poste que vous recherchez!Nous sommes à la recherche d'agents de centre d'appels bilingues pour travailler au cœur d'Ottawa, juste à l'ouest du centre-ville. Vous serez responsable de fournir un service à la clientèle de classe mondiale aux appelants par téléphone et par courriel ! Le bureau d'Ottawa est un endroit idéal pour travailler! Avantages- Semaine de travail du lundi au vendredi- Heures de travail entre 8h et 20h- Le salaire débutera à un peu plus de 17 $/hr- Accessible par le transport en commun (parking non disponible)- Environnement axé sur le travail d'équipe- Pas de vente ou de vente incitative requise- Travail pour une entreprise réputée et stable- Possibilité de travailler sur des projets interdépartementaux.Responsabilités- Recevoir des appels, des courriels, des chats et des appels vidéo- Être le premier point de contact pour les clients dans des situations stressantes.- Fournir des conseils et des suggestions en fonction de certaines politiques- Traiter efficacement les demandes de renseignements et les problèmes des clients- Aider d'autres départements, si nécessaire, afin d'assurer une excellente expérience client.Qualifications- Le bilinguisme en français et en anglais est considéré comme un atout important.- Doit avoir une expérience antérieure dans un centre d'appels- Diplôme d'études postsecondaires ou expérience professionnelle équivalente.- Familiarité avec les systèmes CRM- Grande attention aux détails et capacité à maintenir le professionnalisme sous pression- Aimer résoudre les problèmes- Doit être admissible à l'obtention d'une cote de sécurité gouvernementaleSommaireVeuillez postuler en...en visitant le site www.randstad.ca et en postulant par le biais de l'affichageEn postulant par e-mail à l'adresse suivante : callcentreottawa@randstad.ca (veuillez utiliser "centre de contact" comme sujet)Nous apprécions toutes les candidatures, mais seules celles qui répondent aux exigences du poste de représentant du service clientèle seront contactées.Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
    Vous êtes à la recherche d'un nouvel emploi qui vous permettra d'exercer vos muscles de service à la clientèle tout en acquérant de nouvelles compétences ? Vous cherchez à vous lancer dans un travail plus professionnel ? Avez-vous de l'expérience dans un centre d'appels ou dans un autre rôle de service à la clientèle à volume élevé ? Alors nous avons peut-être le poste que vous recherchez!Nous sommes à la recherche d'agents de centre d'appels bilingues pour travailler au cœur d'Ottawa, juste à l'ouest du centre-ville. Vous serez responsable de fournir un service à la clientèle de classe mondiale aux appelants par téléphone et par courriel ! Le bureau d'Ottawa est un endroit idéal pour travailler! Avantages- Semaine de travail du lundi au vendredi- Heures de travail entre 8h et 20h- Le salaire débutera à un peu plus de 17 $/hr- Accessible par le transport en commun (parking non disponible)- Environnement axé sur le travail d'équipe- Pas de vente ou de vente incitative requise- Travail pour une entreprise réputée et stable- Possibilité de travailler sur des projets interdépartementaux.Responsabilités- Recevoir des appels, des courriels, des chats et des appels vidéo- Être le premier point de contact pour les clients dans des situations stressantes.- Fournir des conseils et des suggestions en fonction de certaines politiques- Traiter efficacement les demandes de renseignements et les problèmes des clients- Aider d'autres départements, si nécessaire, afin d'assurer une excellente expérience client.Qualifications- Le bilinguisme en français et en anglais est considéré comme un atout important.- Doit avoir une expérience antérieure dans un centre d'appels- Diplôme d'études postsecondaires ou expérience professionnelle équivalente.- Familiarité avec les systèmes CRM- Grande attention aux détails et capacité à maintenir le professionnalisme sous pression- Aimer résoudre les problèmes- Doit être admissible à l'obtention d'une cote de sécurité gouvernementaleSommaireVeuillez postuler en...en visitant le site www.randstad.ca et en postulant par le biais de l'affichageEn postulant par e-mail à l'adresse suivante : callcentreottawa@randstad.ca (veuillez utiliser "centre de contact" comme sujet)Nous apprécions toutes les candidatures, mais seules celles qui répondent aux exigences du poste de représentant du service clientèle seront contactées.Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
    • ottawa, ontario
    • contract
    • $18.64 per hour
    Do you miss working in the office surrounded by your colleagues? Do you have experience working in a call center or other high volume customer service role? Are you looking for an opportunity for development and growth? Then we might just have the role you’ve been looking for!We are looking for Bilingual Customer Service Coordinators to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages• Monday-Friday work week• Hours of work between 8am-8pm• Accessible by public transit (parking not available)• Great location close to restaurants and café's• Team oriented environment• Work for a reputable and stable company• Opportunity for a permanent role• Competitive benefit and vacation package once permanent• Opportunity for growth and developmentResponsibilities• Provide relocation policy advice to customers through scheduled planning sessions• Take and make calls in a tactful manner - calls average 30 minutes each• Assist clients with solving complex problems• Review files and make suggestions for future claims or projects• Record detailed notes for each planning session in profiles for future review• Effectively manage your time while working in a fast-paced environmentQualifications• Bilingual French and English is mandatory• Must have customer service experience (preferably in a call centre environment)• Background in relocation services is considered an asset• High attention to detail and ability to maintain professionalism under pressure• Love problem solving• Good interpersonal and communication skills• Strong organizational skills• Must be able to obtain a government security clearance (reliability)SummaryVisiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 4 for Emilie!We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you miss working in the office surrounded by your colleagues? Do you have experience working in a call center or other high volume customer service role? Are you looking for an opportunity for development and growth? Then we might just have the role you’ve been looking for!We are looking for Bilingual Customer Service Coordinators to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages• Monday-Friday work week• Hours of work between 8am-8pm• Accessible by public transit (parking not available)• Great location close to restaurants and café's• Team oriented environment• Work for a reputable and stable company• Opportunity for a permanent role• Competitive benefit and vacation package once permanent• Opportunity for growth and developmentResponsibilities• Provide relocation policy advice to customers through scheduled planning sessions• Take and make calls in a tactful manner - calls average 30 minutes each• Assist clients with solving complex problems• Review files and make suggestions for future claims or projects• Record detailed notes for each planning session in profiles for future review• Effectively manage your time while working in a fast-paced environmentQualifications• Bilingual French and English is mandatory• Must have customer service experience (preferably in a call centre environment)• Background in relocation services is considered an asset• High attention to detail and ability to maintain professionalism under pressure• Love problem solving• Good interpersonal and communication skills• Strong organizational skills• Must be able to obtain a government security clearance (reliability)SummaryVisiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 4 for Emilie!We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • gloucester, ontario
    • contract
    • $18.00 - $21.00 per hour
    Do you love getting to work with a team that feels like a family? Do you want to help local businesses get the most out of their services? Do you have a passion for providing creative solutions to complex problems? If you answered yes to any of those, we want to hear from you!We are looking for a Bilingual Customer Service Representative to work from a central Ottawa office providing customer service and some light sales. Dispatching experience would be a huge asset! But the biggest thing we're looking for is a willingness to learn and develop yourself! This is a great environment and pretty relaxed, but you'll be busy!Please note! This is a contract to permanent position!AdvantagesWhy you'll love it here:- Monday-Friday work week- Shift will be between 8am-5pm- Pay range starting at 18/hr- This is a contract to permanent position!- Great work environment- Supportive team- Room for growth and developmentResponsibilitiesWhat you'll do here?- Take calls from clients and assist them with account changes, service lookups and other kinds of inquiries- Work through a book of business to connect with new and existing clients - Support all interested parties in a quick and efficient manner- Take calls in a queue- Provide top level customer service in both English and FrenchQualificationsWhat you'll need to be successful?- Bilingual in English and French is mandatory- A great attitude will take you a long way here!- Experience in a call centre role will be considered a strong asset- Be able to pass a criminal background check- Be able to think outside the box!SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.ca (Please use "Bilingual CSR" as the subject line)We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you love getting to work with a team that feels like a family? Do you want to help local businesses get the most out of their services? Do you have a passion for providing creative solutions to complex problems? If you answered yes to any of those, we want to hear from you!We are looking for a Bilingual Customer Service Representative to work from a central Ottawa office providing customer service and some light sales. Dispatching experience would be a huge asset! But the biggest thing we're looking for is a willingness to learn and develop yourself! This is a great environment and pretty relaxed, but you'll be busy!Please note! This is a contract to permanent position!AdvantagesWhy you'll love it here:- Monday-Friday work week- Shift will be between 8am-5pm- Pay range starting at 18/hr- This is a contract to permanent position!- Great work environment- Supportive team- Room for growth and developmentResponsibilitiesWhat you'll do here?- Take calls from clients and assist them with account changes, service lookups and other kinds of inquiries- Work through a book of business to connect with new and existing clients - Support all interested parties in a quick and efficient manner- Take calls in a queue- Provide top level customer service in both English and FrenchQualificationsWhat you'll need to be successful?- Bilingual in English and French is mandatory- A great attitude will take you a long way here!- Experience in a call centre role will be considered a strong asset- Be able to pass a criminal background check- Be able to think outside the box!SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.ca (Please use "Bilingual CSR" as the subject line)We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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