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45 Permanent Customer service & call center jobs found in Puslinch, Ontario

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    • ottawa, ontario
    • permanent
    Randstad embauche un représentant bilingue du service à la clientèle à Ontario!Vous souhaitez faire carrière en centre d'appels ? Êtes-vous parfaitement bilingue en anglais et en français? Êtes-vous disponible à temps plein? Si vous avez répondu « oui » à l'une des questions ci-dessus, alors cette opportunité est pour vous !C'est votre opportunité de travailler dans un centre d'appels en pleine croissance au Canada, d'utiliser votre expérience et d'aimer travailler dans une culture riche!Opportunité permanente et à temps plein à compter du 11 Juillet 2022Quoi (titre du poste) ?- Représentant du service à la clientèle bilingue (réglage du centre d'appels)Où?- Travail à domicile Lorsque?- Début de la formation le 11 Juillet 2022Heures d'ouverture:Lundi vendredi7h30 - 00h00 (quarts de rotation)les samedis7h30 - 21hTaux de rémunération:18,50 $/heureAvantages- Opportunité à temps plein, permanent et à distance- L'un des centres d'appels à la croissance la plus rapide au Canada- Opportunité de travailler dans le secteur financier- Possibilité d'acquérir une expérience en centre d'appels et en service à la clientèle- Matériel fourni- Excellente culture de travail et équilibre entre vie professionnelle et vie privée- Opportunités d'évolution de carrière !Responsabilités-Fournir un service de première classe en évaluant et en répondant avec précision aux besoins des clients, et en recommandant des solutions appropriées-Répondre aux demandes des clients, répondre aux demandes/réclamations-Mettre à jour les informations du compte client-Répondre aux demandes des clients de manière agréable et professionnelle.-Analyser les demandes des clients et identifier des solutionsQualifications- Excellentes compétences en communication en anglais et en français, à l'oral et à l'écrit- Une première expérience en service client est requise- Solides compétences en résolution de problèmes- Sens de la technologie et connaissance pratique de l'informatique- Temps plein et disponibilité flexible- Connexion Internet filaire (câble Ethernet)Voici comment postuler :- Postulez directement sur randstad.ca- Envoyez votre curriculum vitae à virangana.shah@randstad.ca avec comme objet « Bilingue - Ontario »SommaireEn tant que représentant du service client, vous serez un ambassadeur de marque de premier plan, servant de premier point de contact pour les clients. Nous recherchons des candidats qui ont un vif intérêt à résoudre les problèmes des clients et à répondre aux questions tout en s'engageant à fournir un service client exceptionnel d'une manière attentionnée et attentionnée. Bref, nous recherchons un engagement pour rendre chaque interaction client agréable !Service à la clientèle bilingue (anglais et français)18,50 $ de l'heure 11 Juillet 2022Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
    Randstad embauche un représentant bilingue du service à la clientèle à Ontario!Vous souhaitez faire carrière en centre d'appels ? Êtes-vous parfaitement bilingue en anglais et en français? Êtes-vous disponible à temps plein? Si vous avez répondu « oui » à l'une des questions ci-dessus, alors cette opportunité est pour vous !C'est votre opportunité de travailler dans un centre d'appels en pleine croissance au Canada, d'utiliser votre expérience et d'aimer travailler dans une culture riche!Opportunité permanente et à temps plein à compter du 11 Juillet 2022Quoi (titre du poste) ?- Représentant du service à la clientèle bilingue (réglage du centre d'appels)Où?- Travail à domicile Lorsque?- Début de la formation le 11 Juillet 2022Heures d'ouverture:Lundi vendredi7h30 - 00h00 (quarts de rotation)les samedis7h30 - 21hTaux de rémunération:18,50 $/heureAvantages- Opportunité à temps plein, permanent et à distance- L'un des centres d'appels à la croissance la plus rapide au Canada- Opportunité de travailler dans le secteur financier- Possibilité d'acquérir une expérience en centre d'appels et en service à la clientèle- Matériel fourni- Excellente culture de travail et équilibre entre vie professionnelle et vie privée- Opportunités d'évolution de carrière !Responsabilités-Fournir un service de première classe en évaluant et en répondant avec précision aux besoins des clients, et en recommandant des solutions appropriées-Répondre aux demandes des clients, répondre aux demandes/réclamations-Mettre à jour les informations du compte client-Répondre aux demandes des clients de manière agréable et professionnelle.-Analyser les demandes des clients et identifier des solutionsQualifications- Excellentes compétences en communication en anglais et en français, à l'oral et à l'écrit- Une première expérience en service client est requise- Solides compétences en résolution de problèmes- Sens de la technologie et connaissance pratique de l'informatique- Temps plein et disponibilité flexible- Connexion Internet filaire (câble Ethernet)Voici comment postuler :- Postulez directement sur randstad.ca- Envoyez votre curriculum vitae à virangana.shah@randstad.ca avec comme objet « Bilingue - Ontario »SommaireEn tant que représentant du service client, vous serez un ambassadeur de marque de premier plan, servant de premier point de contact pour les clients. Nous recherchons des candidats qui ont un vif intérêt à résoudre les problèmes des clients et à répondre aux questions tout en s'engageant à fournir un service client exceptionnel d'une manière attentionnée et attentionnée. Bref, nous recherchons un engagement pour rendre chaque interaction client agréable !Service à la clientèle bilingue (anglais et français)18,50 $ de l'heure 11 Juillet 2022Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
    • ottawa, ontario
    • permanent
    Are you looking for a role that challenges you? Are you looking for an opportunity to combine your customer service, organizational, and communication skills? Are you looking for a permanent opportunity with an incredible team, great benefits, and room for growth? If so, we have the right role for you!We are looking for Customer Service Representatives to work in Ottawa- South! You’ll be responsible for providing top notch customer service to each client, by phone and in-person, coordinating between the sales team and the showroom, some logistics and quotes as well!Advantages- 40K annually- Monday to Friday work week - Day shift 8am-4pm - Full Benefits - 2 weeks vacation to start- Paid sick days- 100% on-site role- Room for growthResponsibilities- Greet visitors to the showroom.- Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.- Organize, schedule and consult with customers regarding slab selections/views online and in person.- Assist with accounts and/or dealers with color selections in the showroom including scheduling and coordinating.- Coordinate and organize pick ups as needed for all accounts and dealers in conjunction with Account Managers. - Type reports as required.- Coordinate special projects, and events as required.- Accept and monitor inbound small deliveries as necessary.- Document all customer communication in Moraware- Other duties as assigned.Qualifications- 1+ year(s) of o1ffice experience, preferably in the construction or manufacturing industry.- Hold a High School Diploma, GED or equivalent.- Must be bilingual in French and English- Mathematical skills and analytical skills necessary to interpret job cost reports.- Ability to work in a team environment with a minimum of supervision. - Customer focus, collaborative team player and ability to adapt to change.SummaryTo apply, respond directly to this posting for more information or email callcentreottawa@randstad.ca with the subject line "Bilingual Customer Service Representative". Or we can be reached by:Phone: 613-726-0220 ext 4Text: 819-230-1626LinkedIn: linkedin.com/in/paisley-letourneau-733155134We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.Please visit www.randstad.ca for all of the roles currently open at Randstad!We look forward to hearing from you!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking for a role that challenges you? Are you looking for an opportunity to combine your customer service, organizational, and communication skills? Are you looking for a permanent opportunity with an incredible team, great benefits, and room for growth? If so, we have the right role for you!We are looking for Customer Service Representatives to work in Ottawa- South! You’ll be responsible for providing top notch customer service to each client, by phone and in-person, coordinating between the sales team and the showroom, some logistics and quotes as well!Advantages- 40K annually- Monday to Friday work week - Day shift 8am-4pm - Full Benefits - 2 weeks vacation to start- Paid sick days- 100% on-site role- Room for growthResponsibilities- Greet visitors to the showroom.- Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.- Organize, schedule and consult with customers regarding slab selections/views online and in person.- Assist with accounts and/or dealers with color selections in the showroom including scheduling and coordinating.- Coordinate and organize pick ups as needed for all accounts and dealers in conjunction with Account Managers. - Type reports as required.- Coordinate special projects, and events as required.- Accept and monitor inbound small deliveries as necessary.- Document all customer communication in Moraware- Other duties as assigned.Qualifications- 1+ year(s) of o1ffice experience, preferably in the construction or manufacturing industry.- Hold a High School Diploma, GED or equivalent.- Must be bilingual in French and English- Mathematical skills and analytical skills necessary to interpret job cost reports.- Ability to work in a team environment with a minimum of supervision. - Customer focus, collaborative team player and ability to adapt to change.SummaryTo apply, respond directly to this posting for more information or email callcentreottawa@randstad.ca with the subject line "Bilingual Customer Service Representative". Or we can be reached by:Phone: 613-726-0220 ext 4Text: 819-230-1626LinkedIn: linkedin.com/in/paisley-letourneau-733155134We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.Please visit www.randstad.ca for all of the roles currently open at Randstad!We look forward to hearing from you!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • north york, ontario
    • permanent
    • $56,000 per year
    Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service? Are you interested in Technical Support?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual Technical Support AgentLocation: Office is in Toronto (near Lawrence Station West)Hours of Operation:The business operates Monday - FridayBetween the hours of 7 am - 8 pmScheduled for full-time hoursTraining: 2-8 weeks, full-time paid trainingAdvantages- Competitive pay of $56K- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in TorontoResponsibilities- inbound, call centre environment- Enter and maintain information in computer systems- use analytical ability to resolve complex or difficult tech problems- Analyze Client tech issues for business banking products- provide recommendations on operational and system procedures- Create a warm, and pleasant experience for clients- reporting and back end proceduresQualifications- Fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- Detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to mina.albaghdadi@randstad.ca and add the subject line: "Bilingual Technical Support Agent - Toronto"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service? Are you interested in Technical Support?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual Technical Support AgentLocation: Office is in Toronto (near Lawrence Station West)Hours of Operation:The business operates Monday - FridayBetween the hours of 7 am - 8 pmScheduled for full-time hoursTraining: 2-8 weeks, full-time paid trainingAdvantages- Competitive pay of $56K- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in TorontoResponsibilities- inbound, call centre environment- Enter and maintain information in computer systems- use analytical ability to resolve complex or difficult tech problems- Analyze Client tech issues for business banking products- provide recommendations on operational and system procedures- Create a warm, and pleasant experience for clients- reporting and back end proceduresQualifications- Fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- Detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to mina.albaghdadi@randstad.ca and add the subject line: "Bilingual Technical Support Agent - Toronto"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • north york, ontario
    • permanent
    • $50,000 - $51,000 per year
    A global leader in merchant services is looking to add Bilingual Account Specialists- Advanced Tech Support for a full-time permanent position for the North York team.Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? If you answered yes to these questions, the Bilingual Customer Service Representative (French & English) position may be a great fit for you!Start Date: July 11, 2022Hours of operation:Monday- Friday 7am-12am (some weekends and holidays required)10% Overtime premium for afternoon shiftsTraining for the first 4 weeksSalary: $50k-$51kHybrid model- Must be able to go into the office located in North YorkAdvantages2 weeks vacation, 3 weeks after 2 years10 Sick days ( prorated)Extended health benefitsHome office allowanceCasual dressTuition reimbursement 10% Overtime premium for afternoon shiftsInternal opportunitiesResponsibilities- Answering and resolving calls from merchants calling with e-commerce inquiries for various help desk programs- Respond to email inquiries from internal and external partners- Assist with special projects such as terminal software and hardware launches- Manage and complete technical escalations- Liaising with other areas of the organization to provide timely resolutionsQualifications- Bilingual French AND English- Minimum 2 years of customer service experience- High school diploma equivalent- Post-secondary education is considered an asset - Excellent verbal and written French and English communication skills- Self-motivated, able to work with minimal supervision, and performs well in a team environment- Knowledge of MS Office, basic internet troubleshooting skills- Ability to navigate between different applications/tools- Knowledge of payment processing industry and related products/procedures- Experience with Help Desk call types: Verifone, Ingenico, VAR, ROL, Advanced communicationSummaryTo apply please email your resume directly to luda.zadorovich@randstad.ca or michael.bertolini@randstad.ca with the subject line "Bilingual Account Specialist III - North York"All qualified Bilingual (FRENCH & ENGLISH) candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    A global leader in merchant services is looking to add Bilingual Account Specialists- Advanced Tech Support for a full-time permanent position for the North York team.Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? If you answered yes to these questions, the Bilingual Customer Service Representative (French & English) position may be a great fit for you!Start Date: July 11, 2022Hours of operation:Monday- Friday 7am-12am (some weekends and holidays required)10% Overtime premium for afternoon shiftsTraining for the first 4 weeksSalary: $50k-$51kHybrid model- Must be able to go into the office located in North YorkAdvantages2 weeks vacation, 3 weeks after 2 years10 Sick days ( prorated)Extended health benefitsHome office allowanceCasual dressTuition reimbursement 10% Overtime premium for afternoon shiftsInternal opportunitiesResponsibilities- Answering and resolving calls from merchants calling with e-commerce inquiries for various help desk programs- Respond to email inquiries from internal and external partners- Assist with special projects such as terminal software and hardware launches- Manage and complete technical escalations- Liaising with other areas of the organization to provide timely resolutionsQualifications- Bilingual French AND English- Minimum 2 years of customer service experience- High school diploma equivalent- Post-secondary education is considered an asset - Excellent verbal and written French and English communication skills- Self-motivated, able to work with minimal supervision, and performs well in a team environment- Knowledge of MS Office, basic internet troubleshooting skills- Ability to navigate between different applications/tools- Knowledge of payment processing industry and related products/procedures- Experience with Help Desk call types: Verifone, Ingenico, VAR, ROL, Advanced communicationSummaryTo apply please email your resume directly to luda.zadorovich@randstad.ca or michael.bertolini@randstad.ca with the subject line "Bilingual Account Specialist III - North York"All qualified Bilingual (FRENCH & ENGLISH) candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • permanent
    • $41,000 - $45,000 per year
    Are you looking for a new challenge that will let you interact with people on a regular basis? Are you a great communicator with an outgoing personality? Do you have a great attention to detail, and pride yourself on your ability to input information quickly and accurately? We may have just the opportunity you are looking for!Come work as a Sales and Service Coordinator for an awesome company in the Ottawa West/Nepean area! You’ll be helping new customers get set up with their accounts, answering questions about the company products, and maintaining the customer relationship throughout the entire onboarding process. This role is a combination of a Sales Rep and a Customer Service Rep, and you’ll excel if you have experience in either role. This is a very employee friendly company and you’ll feel like a part of the family from day 1!AdvantagesWhat’s in it for you:- Monday-Friday work week (either 8-4 or 9-5)- salary range starting from $41k- 3 weeks of vacation and paid sick days- Full benefits after 3 month probation- RRSP matching- Free Parking- Access to a free internet account for the duration of your employmentResponsibilitiesWhat you’ll do here:- Answer incoming calls pertaining to sales inquiries, and completing the application accurately- Helping to qualify potential sales leads and following up with other departments- Process orders for new services, and co-ordinate the service & hardware needs- Enter new client information into the system, and make sure that it is done accurately- Other tasks as requiredQualificationsWhat will make you successful:- 1+ years of experience in a sales or customer service role- 1+ years of call center experience (inbound or outbound)- Technically savvy – be comfortable with using the internet and related technologies- Possess strong communication skills (Bilingualism is an asset)- You will need to be organized and able to multi-task- Proof of vaccination is required for this roleSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.ca (please use "S&S Coord" as the subject line)Call us: 613-726-0220 x4 and ask for Erin or PaisleyWe appreciate all applications, however, only those who meet the requirements for this role will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking for a new challenge that will let you interact with people on a regular basis? Are you a great communicator with an outgoing personality? Do you have a great attention to detail, and pride yourself on your ability to input information quickly and accurately? We may have just the opportunity you are looking for!Come work as a Sales and Service Coordinator for an awesome company in the Ottawa West/Nepean area! You’ll be helping new customers get set up with their accounts, answering questions about the company products, and maintaining the customer relationship throughout the entire onboarding process. This role is a combination of a Sales Rep and a Customer Service Rep, and you’ll excel if you have experience in either role. This is a very employee friendly company and you’ll feel like a part of the family from day 1!AdvantagesWhat’s in it for you:- Monday-Friday work week (either 8-4 or 9-5)- salary range starting from $41k- 3 weeks of vacation and paid sick days- Full benefits after 3 month probation- RRSP matching- Free Parking- Access to a free internet account for the duration of your employmentResponsibilitiesWhat you’ll do here:- Answer incoming calls pertaining to sales inquiries, and completing the application accurately- Helping to qualify potential sales leads and following up with other departments- Process orders for new services, and co-ordinate the service & hardware needs- Enter new client information into the system, and make sure that it is done accurately- Other tasks as requiredQualificationsWhat will make you successful:- 1+ years of experience in a sales or customer service role- 1+ years of call center experience (inbound or outbound)- Technically savvy – be comfortable with using the internet and related technologies- Possess strong communication skills (Bilingualism is an asset)- You will need to be organized and able to multi-task- Proof of vaccination is required for this roleSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.ca (please use "S&S Coord" as the subject line)Call us: 613-726-0220 x4 and ask for Erin or PaisleyWe appreciate all applications, however, only those who meet the requirements for this role will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • north york, ontario
    • permanent
    • $56 per year
    Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service? Are you interested in supporting clients with financial transactions?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual Support AgentLocation: Office is in Toronto (near Lawrence Station West)Hours of Operation:The business operates Monday - FridayBetween the hours of 7 am - 8 pmScheduled for full-time hoursTraining: 2-3 weeks, full-time paid trainingAdvantages- Competitive pay of $56K- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in TorontoResponsibilities- inbound, call centre environment. Outbound calls requested to provide feedbacks to clients with regards to their file- Process Business banking products relates to cash management- use analytical ability to resolve Banking transactions problems- Investigate reoccurring issues and track the resolution report- provide recommendations on operational and system procedures- Create a warm, and pleasant experience for clients- Liaise with clients, business partners and service providers to escalate and troubleshoot operational and production issuesQualifications- Fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- Detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to tina.aramouni@randstad.ca and add the subject line: "Bilingual Support Agent - North York"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service? Are you interested in supporting clients with financial transactions?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual Support AgentLocation: Office is in Toronto (near Lawrence Station West)Hours of Operation:The business operates Monday - FridayBetween the hours of 7 am - 8 pmScheduled for full-time hoursTraining: 2-3 weeks, full-time paid trainingAdvantages- Competitive pay of $56K- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in TorontoResponsibilities- inbound, call centre environment. Outbound calls requested to provide feedbacks to clients with regards to their file- Process Business banking products relates to cash management- use analytical ability to resolve Banking transactions problems- Investigate reoccurring issues and track the resolution report- provide recommendations on operational and system procedures- Create a warm, and pleasant experience for clients- Liaise with clients, business partners and service providers to escalate and troubleshoot operational and production issuesQualifications- Fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- Detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to tina.aramouni@randstad.ca and add the subject line: "Bilingual Support Agent - North York"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • north york, ontario
    • permanent
    • $56,000 per year
    Are you ready to take the next step in your career? Are you bilingual with excellent French and English communication skills? Are you passionate about customer service and ensuring to deliver with high standard of service? Are you interested in supporting clients with financial transactions?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution in GTA - Ontario.Position: Bilingual Support Agent - Electronic Funds Transfer Services (EFT) Location: Office is in Toronto (near Lawrence Station West)Hours of Operation:-The business operates Monday - Friday-Between the hours of 7 am - 8 pm-Scheduled for full-time hoursTraining: 2-3 weeks, full-time paid trainingAdvantages- Competitive pay of $56K/annum- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in TorontoResponsibilitiesThe Bilingual Support Agent, Electronic Funds Transfer Services (EFT) is accountable for ensuring the successful delivery of a high standard of service while upholding compliance to internal controls and procedures within the functional assigned responsibilities to maintain the integrity of the EFT system.- Inbound, call centre environment. Outbound calls requested to provide feedbacks to clients with regards to their file- Process Business banking products relates to cash management- Use analytical ability to resolve Banking transactions problems- Investigate reoccurring issues and track the resolution report- Provide recommendations on operational and system procedures- Create a warm, and pleasant experience for clients- Liaise with clients, business partners and service providers to escalate and troubleshoot operational and production issuesQualifications- Fluency in French and English- Call centre (contact centre) or financial/bank experience is an asset- Strong problem solving and analytical abilities- Tech-savvy and working knowledge of computers- Full time and flexible availability- Detail-oriented with excellent communication skills (verbal and written)- Goal oriented and VERY open to feedback- Ability to work in a fast-paced environment to quickly resolve issues and find solutions that will assist customers SummaryHow to apply:This role will not be available for long! Interviews happening very soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to saba.altukmachy@randstad.ca and add the subject line: "Bilingual Support Agent - North York"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you ready to take the next step in your career? Are you bilingual with excellent French and English communication skills? Are you passionate about customer service and ensuring to deliver with high standard of service? Are you interested in supporting clients with financial transactions?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution in GTA - Ontario.Position: Bilingual Support Agent - Electronic Funds Transfer Services (EFT) Location: Office is in Toronto (near Lawrence Station West)Hours of Operation:-The business operates Monday - Friday-Between the hours of 7 am - 8 pm-Scheduled for full-time hoursTraining: 2-3 weeks, full-time paid trainingAdvantages- Competitive pay of $56K/annum- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in TorontoResponsibilitiesThe Bilingual Support Agent, Electronic Funds Transfer Services (EFT) is accountable for ensuring the successful delivery of a high standard of service while upholding compliance to internal controls and procedures within the functional assigned responsibilities to maintain the integrity of the EFT system.- Inbound, call centre environment. Outbound calls requested to provide feedbacks to clients with regards to their file- Process Business banking products relates to cash management- Use analytical ability to resolve Banking transactions problems- Investigate reoccurring issues and track the resolution report- Provide recommendations on operational and system procedures- Create a warm, and pleasant experience for clients- Liaise with clients, business partners and service providers to escalate and troubleshoot operational and production issuesQualifications- Fluency in French and English- Call centre (contact centre) or financial/bank experience is an asset- Strong problem solving and analytical abilities- Tech-savvy and working knowledge of computers- Full time and flexible availability- Detail-oriented with excellent communication skills (verbal and written)- Goal oriented and VERY open to feedback- Ability to work in a fast-paced environment to quickly resolve issues and find solutions that will assist customers SummaryHow to apply:This role will not be available for long! Interviews happening very soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to saba.altukmachy@randstad.ca and add the subject line: "Bilingual Support Agent - North York"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • permanent
    • $20.00 - $23.00 per hour
    Have you been dreaming of a new career opportunity that challenges you every day? Are you looking for a company with a great work environment and passionate leaders? Do you have a passion for achieving customer satisfaction and problem solving? Are you bilingual in English and French? Then this may be the right opportunity for you! Apply today!We're looking for energetic, and solution-focused people to join our team in the west end of Ottawa! Working out of a vibrant and fast-paced office, you'll get to feel like you're making a difference each and every day! This completely bus-accessible / free parking office is in a great location, and if you're bilingual with a background in retail, tech support, HVAC & automation or call centers, we want to hear from you!This role will require on site training, but offers flexible work arrangements once that is complete! Please note: this is for night shifts! Training will be facilitated during the day, but you will work nights after that!We assure you, you WILL love working for this company! They are an Ottawa based small grown company with tones of growth & aspirations!Advantages-Pay rate is very competitive, and is based on your expereince-Benefits, Medical & Dental paid by employer-Informative training-Annual bonus opportunities-Positive working environment-Permanent full time position-Flexible shifts around business needs-Working alongside like minded team members and passionate leaders-Being part of a growing, dynamic energy efficient team!Responsibilities-Receive calls and emails from clients and assist them with various inquiries for their sites-Trouble shoot/ diagnose and problem solve potential issues remotely-Provide direction and information to clients to resolve the issue-Document any issues for future review purposes-Schedule technicians for onsite support-Complete work orders-Adhere to company policies and procedures to meet customer satisfaction standardsQualifications-Fully bilingual-Capable of working in a fast paced environment-Self starter, takes initiative-Professional demeanor-Good interpersonal, communication and organizational skills-Capable of following step by step processes-Must be a team player-HVAC & automation knowledge is an asset-Invested in making a long & loyal career within a companySummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 4We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Have you been dreaming of a new career opportunity that challenges you every day? Are you looking for a company with a great work environment and passionate leaders? Do you have a passion for achieving customer satisfaction and problem solving? Are you bilingual in English and French? Then this may be the right opportunity for you! Apply today!We're looking for energetic, and solution-focused people to join our team in the west end of Ottawa! Working out of a vibrant and fast-paced office, you'll get to feel like you're making a difference each and every day! This completely bus-accessible / free parking office is in a great location, and if you're bilingual with a background in retail, tech support, HVAC & automation or call centers, we want to hear from you!This role will require on site training, but offers flexible work arrangements once that is complete! Please note: this is for night shifts! Training will be facilitated during the day, but you will work nights after that!We assure you, you WILL love working for this company! They are an Ottawa based small grown company with tones of growth & aspirations!Advantages-Pay rate is very competitive, and is based on your expereince-Benefits, Medical & Dental paid by employer-Informative training-Annual bonus opportunities-Positive working environment-Permanent full time position-Flexible shifts around business needs-Working alongside like minded team members and passionate leaders-Being part of a growing, dynamic energy efficient team!Responsibilities-Receive calls and emails from clients and assist them with various inquiries for their sites-Trouble shoot/ diagnose and problem solve potential issues remotely-Provide direction and information to clients to resolve the issue-Document any issues for future review purposes-Schedule technicians for onsite support-Complete work orders-Adhere to company policies and procedures to meet customer satisfaction standardsQualifications-Fully bilingual-Capable of working in a fast paced environment-Self starter, takes initiative-Professional demeanor-Good interpersonal, communication and organizational skills-Capable of following step by step processes-Must be a team player-HVAC & automation knowledge is an asset-Invested in making a long & loyal career within a companySummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 4We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • permanent
    Randstad embauche un représentant du service à la clientèle à Ottawa!Vous souhaitez faire carrière en centre d'appels ? Parlez-vous couramment l'anglais et le français (bilingue) ? Êtes-vous disponible à temps plein? Si vous avez répondu « oui » à l'une des questions ci-dessus, alors cette opportunité est pour vous !C'est votre opportunité de travailler dans un centre d'appels en pleine croissance au Canada, d'utiliser votre expérience et d'aimer travailler dans une culture riche !Opportunité permanente et à temps plein à compter du 18Juillet 2022Quoi (titre du poste) ?- Représentant du service à la clientèle (réglage du centre d'appels)Où?- Travail à domicile (Ottawa)Lorsque?- Début de la formation le 18 Juillet 2022Heures d'ouverture:Lundi vendredi6h00 - 24h00 (quarts de rotation)Taux de rémunération:19 $/heureAvantages- Opportunité à temps plein, permanent et à distance- L'un des centres d'appels à la croissance la plus rapide au Canada- Opportunité de travailler dans le commerce de détail- Matériel fourni- Possibilité d'acquérir une expérience en centre d'appels et en service à la clientèle- Excellente culture de travail et équilibre travail/vie personnelle- Possibilités d'évolution de carrière.Responsabilités- Évaluer et répondre avec précision aux besoins des clients, en utilisant un bon jugement lors de la recommandation de solutions appropriées.-Pour répondre aux demandes des clients, répondre aux demandes de renseignements/plaintes, en faisant preuve d'une attention particulière au service à la clientèle et d'une approche professionnelle à tout moment.- Compléter avec précision la documentation appropriée pour chaque interaction, conclure en saisissant des données pour l'historique des appels et en envoyant des messages aux tiers appropriés si nécessaire-Se tenir au courant des informations sur les programmes et les produits en s'engageant à un apprentissage continu.-Maintenir une stricte confidentialité à tout moment et respecter la législation et les directives de service sur l'utilisation des données.Qualifications- Excellentes compétences en communication en anglais et en français, à l'oral et à l'écrit- Expérience précédente en service à la clientèle un atout- Solides compétences en résolution de problèmes- Connaissance technique et connaissance pratique des ordinateurs- Temps plein et disponibilité flexibleSommaireEn tant que représentant du service client, vous serez un ambassadeur de marque de premier plan, servant de premier point de contact pour les clients. Nous recherchons des candidats qui ont un vif intérêt à résoudre les problèmes des clients et à répondre aux questions tout en s'engageant à fournir un service client exceptionnel d'une manière attentionnée et attentionnée. Bref, nous recherchons un engagement à rendre chaque interaction client agréable !Représentant du service à la clientèle19 $ de l'heure18 Juillet 2022Voici comment postuler :- Postulez directement sur randstad.ca- Envoyez votre curriculum vitae à riya.gupta@randstad.ca avec comme objet "Service à la clientèle - Ottawa"Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
    Randstad embauche un représentant du service à la clientèle à Ottawa!Vous souhaitez faire carrière en centre d'appels ? Parlez-vous couramment l'anglais et le français (bilingue) ? Êtes-vous disponible à temps plein? Si vous avez répondu « oui » à l'une des questions ci-dessus, alors cette opportunité est pour vous !C'est votre opportunité de travailler dans un centre d'appels en pleine croissance au Canada, d'utiliser votre expérience et d'aimer travailler dans une culture riche !Opportunité permanente et à temps plein à compter du 18Juillet 2022Quoi (titre du poste) ?- Représentant du service à la clientèle (réglage du centre d'appels)Où?- Travail à domicile (Ottawa)Lorsque?- Début de la formation le 18 Juillet 2022Heures d'ouverture:Lundi vendredi6h00 - 24h00 (quarts de rotation)Taux de rémunération:19 $/heureAvantages- Opportunité à temps plein, permanent et à distance- L'un des centres d'appels à la croissance la plus rapide au Canada- Opportunité de travailler dans le commerce de détail- Matériel fourni- Possibilité d'acquérir une expérience en centre d'appels et en service à la clientèle- Excellente culture de travail et équilibre travail/vie personnelle- Possibilités d'évolution de carrière.Responsabilités- Évaluer et répondre avec précision aux besoins des clients, en utilisant un bon jugement lors de la recommandation de solutions appropriées.-Pour répondre aux demandes des clients, répondre aux demandes de renseignements/plaintes, en faisant preuve d'une attention particulière au service à la clientèle et d'une approche professionnelle à tout moment.- Compléter avec précision la documentation appropriée pour chaque interaction, conclure en saisissant des données pour l'historique des appels et en envoyant des messages aux tiers appropriés si nécessaire-Se tenir au courant des informations sur les programmes et les produits en s'engageant à un apprentissage continu.-Maintenir une stricte confidentialité à tout moment et respecter la législation et les directives de service sur l'utilisation des données.Qualifications- Excellentes compétences en communication en anglais et en français, à l'oral et à l'écrit- Expérience précédente en service à la clientèle un atout- Solides compétences en résolution de problèmes- Connaissance technique et connaissance pratique des ordinateurs- Temps plein et disponibilité flexibleSommaireEn tant que représentant du service client, vous serez un ambassadeur de marque de premier plan, servant de premier point de contact pour les clients. Nous recherchons des candidats qui ont un vif intérêt à résoudre les problèmes des clients et à répondre aux questions tout en s'engageant à fournir un service client exceptionnel d'une manière attentionnée et attentionnée. Bref, nous recherchons un engagement à rendre chaque interaction client agréable !Représentant du service à la clientèle19 $ de l'heure18 Juillet 2022Voici comment postuler :- Postulez directement sur randstad.ca- Envoyez votre curriculum vitae à riya.gupta@randstad.ca avec comme objet "Service à la clientèle - Ottawa"Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
    • ottawa, ontario
    • permanent
    Randstad is Hiring Customer Service Representative in Ottawa!Do you want to pursue a career in call center? Are you fluent in English and French (Bilingual) ? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of July 18th, 2022What(Job title)?- Customer Service Representative (Call Center Setting)Where?- Work from home (Ottawa)When?- Training starts July 18th, 2022Hours of Operation:Monday - Sunday6:00 AM - 12:00 AM (rotational shifts)Pay rate:$19/hourAdvantages- Full time, permanent and remote opportunity- One of the fastest growing call centers in Canada- Chance to work in retail industry- Opportunity to gain call center experience and customer service experience- Equipment provided- Great work culture & work/life balance- Career progression opportunities.Responsibilities- Accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions.-To fulfill customer requests, respond to inquiries/complaints, demonstrating due attention to customer care and a professional approach at all times.-Accurately complete appropriate documentation for each interaction, wrap up by inputting data for call history, and sending messages to appropriate third parties when required-Remain current on program and product information by being committed to continuous learning.-Maintain strict confidentiality at all times and adhere to legislation and service guidelines on the use of data.Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service an asset- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availabilitySummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Customer Service Representative$19 per hourJuly 18th, 2022Here's how you can apply:- Apply directly on randstad.ca- Email your resume to riya.gupta@randstad.ca with subject line "Customer Service - Ottawa"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Randstad is Hiring Customer Service Representative in Ottawa!Do you want to pursue a career in call center? Are you fluent in English and French (Bilingual) ? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of July 18th, 2022What(Job title)?- Customer Service Representative (Call Center Setting)Where?- Work from home (Ottawa)When?- Training starts July 18th, 2022Hours of Operation:Monday - Sunday6:00 AM - 12:00 AM (rotational shifts)Pay rate:$19/hourAdvantages- Full time, permanent and remote opportunity- One of the fastest growing call centers in Canada- Chance to work in retail industry- Opportunity to gain call center experience and customer service experience- Equipment provided- Great work culture & work/life balance- Career progression opportunities.Responsibilities- Accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions.-To fulfill customer requests, respond to inquiries/complaints, demonstrating due attention to customer care and a professional approach at all times.-Accurately complete appropriate documentation for each interaction, wrap up by inputting data for call history, and sending messages to appropriate third parties when required-Remain current on program and product information by being committed to continuous learning.-Maintain strict confidentiality at all times and adhere to legislation and service guidelines on the use of data.Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service an asset- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availabilitySummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Customer Service Representative$19 per hourJuly 18th, 2022Here's how you can apply:- Apply directly on randstad.ca- Email your resume to riya.gupta@randstad.ca with subject line "Customer Service - Ottawa"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • permanent
    • $50,000 per year
    Have you been looking for a new job that can turn into a career? Do you have parts counter expereince in any industry? Are you interested in providing top-notch customer service to clients and prospective clients alike? We may have just the role for you!We are looking for an experienced Parts Counter Clerk to join our team in Ottawa East. In this permanent role, you will need to be adaptable, handle pressure well, and have a great can-do attitude! This is a growing team, and there will be management opportunities for the right candiate!If this sounds like you, we want to hear from you!The Quick Details:Permanent role from day 1!Shift: Monday-Friday 7:30-4:00Pay: starting from $50k but this is based on your experience!Bilingual is not mandatory, but it'll be considered an assetStart: ASAP!AdvantagesWhat’s in it for you as a Parts Counter Clerk:Annual Salary starting from 50K (depending on experience)Monday-Friday work weekHours of work between 7:30am and 4pm (no evenings!)2 weeks vacation to startPension available and full benefitsAccessible to transitPromotes from withinResponsibilitiesWhat you’ll do here as a Parts Counter Clerk:- take incoming parts sales requests via phone or in person- Follow up on pending orders and expedite issues- Provide exemplary customer service to all clients- Organize parks for 18+ techs as well as ensure inventory is kept for their vehicles- manage inventory and ensure timely record keeping- assist with shipping/receiving as necessary- assist other departments as necessaryQualificationsWhat you’ll need to be successful as a Parts Counter Clerk:experience working in a parts environment is essential2-3 years of parts counter or equivalent experienceNeed to be able to lift 50lbs regularly and up to 100lbsBilingualism in English and French would be a strong assetwillingness to learn, and grow with this companyself-motivated, reliable, and punctualSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also...Apply by e-mail at: callcentreottawa@randstad.ca - Please use "Parts - Ottawa East" as the subjectCall us at: 613.726.0220 ext 4We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Have you been looking for a new job that can turn into a career? Do you have parts counter expereince in any industry? Are you interested in providing top-notch customer service to clients and prospective clients alike? We may have just the role for you!We are looking for an experienced Parts Counter Clerk to join our team in Ottawa East. In this permanent role, you will need to be adaptable, handle pressure well, and have a great can-do attitude! This is a growing team, and there will be management opportunities for the right candiate!If this sounds like you, we want to hear from you!The Quick Details:Permanent role from day 1!Shift: Monday-Friday 7:30-4:00Pay: starting from $50k but this is based on your experience!Bilingual is not mandatory, but it'll be considered an assetStart: ASAP!AdvantagesWhat’s in it for you as a Parts Counter Clerk:Annual Salary starting from 50K (depending on experience)Monday-Friday work weekHours of work between 7:30am and 4pm (no evenings!)2 weeks vacation to startPension available and full benefitsAccessible to transitPromotes from withinResponsibilitiesWhat you’ll do here as a Parts Counter Clerk:- take incoming parts sales requests via phone or in person- Follow up on pending orders and expedite issues- Provide exemplary customer service to all clients- Organize parks for 18+ techs as well as ensure inventory is kept for their vehicles- manage inventory and ensure timely record keeping- assist with shipping/receiving as necessary- assist other departments as necessaryQualificationsWhat you’ll need to be successful as a Parts Counter Clerk:experience working in a parts environment is essential2-3 years of parts counter or equivalent experienceNeed to be able to lift 50lbs regularly and up to 100lbsBilingualism in English and French would be a strong assetwillingness to learn, and grow with this companyself-motivated, reliable, and punctualSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also...Apply by e-mail at: callcentreottawa@randstad.ca - Please use "Parts - Ottawa East" as the subjectCall us at: 613.726.0220 ext 4We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • permanent
    • $24.00 - $27.00 per hour
    Are you looking to make a change when it comes to your career? Do you enjoy talking to many different people each day and helping them out? Do you have a background in HVAC, Plumbing, or Electrical industries? Then we might have just the job for you!We are looking for a permanent Counter Sales Rep to work for a great HVAC wholesale company that's been in operation since the 1960s! This role offers a steady, reliable job, with lots of support! This Ottawa office is a great space to work and we know you’ll love it here!The Quick Details:Permanent role from day !Shift: Monday-Friday 7:30-4:30Pay: starting from 24/hr, but this is based on your experience!Bilingual is not mandatory, but it'll be considered an assetStart: ASAP!AdvantagesYou'll love working here! Here's why:- Work Monday-Friday between 7:30am-4:30pm- Pay starting from $24/hr but based on experience- Start here ASAP!- Full health benefits- 2+ weeks vacation- paid sick days- get to learn from industry experts- room for growth!ResponsibilitiesWhat you'll need to do here:- Handle customers at the parts counter and over the phone/email- Provide technical support where needed- Help foster long-term partnerships with clients and suppliers- Assist with other branch duties as required (shipping/receiving etc)- Perform follow-up calls with customersQualificationsWhat you'll need to be successful:- Background in Heating, HVAC, Plumbing or Refrigeration is required- Experience working on a counter would be a strong asset- Must have some kind of customer service experience- Bilingualism in French and English would be an asset- High level of comfort with MS Office suiteSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.ca (please use "HVAC Counter" as the subject line)Call us: 613-726-0220 x4We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking to make a change when it comes to your career? Do you enjoy talking to many different people each day and helping them out? Do you have a background in HVAC, Plumbing, or Electrical industries? Then we might have just the job for you!We are looking for a permanent Counter Sales Rep to work for a great HVAC wholesale company that's been in operation since the 1960s! This role offers a steady, reliable job, with lots of support! This Ottawa office is a great space to work and we know you’ll love it here!The Quick Details:Permanent role from day !Shift: Monday-Friday 7:30-4:30Pay: starting from 24/hr, but this is based on your experience!Bilingual is not mandatory, but it'll be considered an assetStart: ASAP!AdvantagesYou'll love working here! Here's why:- Work Monday-Friday between 7:30am-4:30pm- Pay starting from $24/hr but based on experience- Start here ASAP!- Full health benefits- 2+ weeks vacation- paid sick days- get to learn from industry experts- room for growth!ResponsibilitiesWhat you'll need to do here:- Handle customers at the parts counter and over the phone/email- Provide technical support where needed- Help foster long-term partnerships with clients and suppliers- Assist with other branch duties as required (shipping/receiving etc)- Perform follow-up calls with customersQualificationsWhat you'll need to be successful:- Background in Heating, HVAC, Plumbing or Refrigeration is required- Experience working on a counter would be a strong asset- Must have some kind of customer service experience- Bilingualism in French and English would be an asset- High level of comfort with MS Office suiteSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.ca (please use "HVAC Counter" as the subject line)Call us: 613-726-0220 x4We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • permanent
    • $22 - $27 per year
    Do you thrive in fast-paced environments? Do you like getting to make an impact on other businesses? Do you have an interest in construction tools and machinery? Are sales and customer service passions of yours? If yes, we might have just the job you’re looking for!!Working from an incredible location in the heart of Ottawa, you’ll be joining a well-established company with tonnes of growth potential! As an Order Desk Associate you must be highly motivated, organized and have great time management skills, as well as a genuine desire to learn and develop yourself. Do you need to have done this exact job before? No! Construction and Landscape Industry knowledge would be a definite plus, and you MUST be comfortable in a more blue-collar environment.If this sounds like you, we want to hear from you!AdvantagesWhat’s in it for you?Salary range starts from 22/hr+Hours of work between 7am and 5:00pm (8 hour shift)Sunday always off2 weeks vacationFull benefits (50/50)Accessible to public transitFriendly and encouraging team environment ResponsibilitiesWhat you’ll do here?You’ll be answering calls, emails and walk-in inquiriesYou will need to prepare quotes for clients You will have to communicate with other departments (warehouse, outside sales, mechanics)You’ll be issuing invoices and also dealing with credits and statementsYou will also be following up on open orders, rentals, and other issues with clientsYou may be assigned other duties as you master these main onesQualificationsWhat you’ll need to be successful?Some kind of industrial or blue collar expereince would be an asset!Strong customer service and rapport building skills will be necessaryYou’ll need to be computer literate and very familiar with MS ExcelSelf-motivated, hungry for responsibility, and eager to learnVaccination Mandate in placeSummaryPlease apply by…Visit www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "Order Desk - Ottawa" as the subjectCalling us at 613-726-0220 x4 We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you thrive in fast-paced environments? Do you like getting to make an impact on other businesses? Do you have an interest in construction tools and machinery? Are sales and customer service passions of yours? If yes, we might have just the job you’re looking for!!Working from an incredible location in the heart of Ottawa, you’ll be joining a well-established company with tonnes of growth potential! As an Order Desk Associate you must be highly motivated, organized and have great time management skills, as well as a genuine desire to learn and develop yourself. Do you need to have done this exact job before? No! Construction and Landscape Industry knowledge would be a definite plus, and you MUST be comfortable in a more blue-collar environment.If this sounds like you, we want to hear from you!AdvantagesWhat’s in it for you?Salary range starts from 22/hr+Hours of work between 7am and 5:00pm (8 hour shift)Sunday always off2 weeks vacationFull benefits (50/50)Accessible to public transitFriendly and encouraging team environment ResponsibilitiesWhat you’ll do here?You’ll be answering calls, emails and walk-in inquiriesYou will need to prepare quotes for clients You will have to communicate with other departments (warehouse, outside sales, mechanics)You’ll be issuing invoices and also dealing with credits and statementsYou will also be following up on open orders, rentals, and other issues with clientsYou may be assigned other duties as you master these main onesQualificationsWhat you’ll need to be successful?Some kind of industrial or blue collar expereince would be an asset!Strong customer service and rapport building skills will be necessaryYou’ll need to be computer literate and very familiar with MS ExcelSelf-motivated, hungry for responsibility, and eager to learnVaccination Mandate in placeSummaryPlease apply by…Visit www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "Order Desk - Ottawa" as the subjectCalling us at 613-726-0220 x4 We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • permanent
    • $41,000 per year
    Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? Are you looking to work remotely from Ontario or Quebec? If so, then we may have the role for you. We are currently looking for a customer service representative (Customer Relations Specialist) to join our team working from home in a permanent role. This role offers full-time hours.**Please note, this role is working from home. You will need a high-speed internet connection via an Ethernet wire**The main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts, and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " **Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a huge Canadian company with an excellent culture- Learn about the financial industry- An industry-leading company- Full-time role (40 hours a week, 5 days a week!)- Starting June 20th 2022- Working as part of a super friendly and cohesive team- Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.- Permanent role- Employee Share Ownership Program- Canada Pension Defined Contribution Component- Recognition Rewards- Employee discounts**Please note, this role is working from home. You will need high-speed internet connection via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Confidently discuss topics regarding personal banking, credit cards, charges on accounts, password resets- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalationsQualifications- Must be fluent in both French & English- Must have excellent communication skills and an upbeat, can-do attitude!- Customer service experience, ideally in a fast-paced environment is a must!- Excellent communication skills both written and verbal- Can work well as part of a large team, remotely- Must be able to work from home with a hard-wired, Ethernet connectionSummaryThe main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? Are you looking to work remotely from Ontario or Quebec? If so, then we may have the role for you. We are currently looking for a customer service representative (Customer Relations Specialist) to join our team working from home in a permanent role. This role offers full-time hours.**Please note, this role is working from home. You will need a high-speed internet connection via an Ethernet wire**The main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts, and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " **Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a huge Canadian company with an excellent culture- Learn about the financial industry- An industry-leading company- Full-time role (40 hours a week, 5 days a week!)- Starting June 20th 2022- Working as part of a super friendly and cohesive team- Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.- Permanent role- Employee Share Ownership Program- Canada Pension Defined Contribution Component- Recognition Rewards- Employee discounts**Please note, this role is working from home. You will need high-speed internet connection via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Confidently discuss topics regarding personal banking, credit cards, charges on accounts, password resets- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalationsQualifications- Must be fluent in both French & English- Must have excellent communication skills and an upbeat, can-do attitude!- Customer service experience, ideally in a fast-paced environment is a must!- Excellent communication skills both written and verbal- Can work well as part of a large team, remotely- Must be able to work from home with a hard-wired, Ethernet connectionSummaryThe main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • permanent
    • $41,000 per year
    La principale responsabilité de ce rôle est de répondre à toutes les demandes de renseignements des clients entrants concernant les questions bancaires et financières par téléphone entrant et e-mail entrant en français et en anglais. Les appels typiques aideront à réinitialiser les mots de passe, à répondre aux questions sur les frais sur les comptes bancaires personnels et à discuter des demandes de carte de crédit.Il y aura un volume élevé d'appels téléphoniques dans ce rôle, la plupart des appels durent 5 minutes.- Les heures d'opération pour ce rôle sont de 6h30 à minuit ; Lundi à Dimanche. Idéalement, vous devrez être flexible pour tous les quarts de travail. Les quarts de travail seront de 8 heures par jour, 5 jours par semaine.- Salaire : 41 000 $ pour les candidats bilingues français et anglais. Plus un 2, 000 $ supplémentaire comme bonus de bienvenue Si ce poste vous intéresse, veuillez postuler directement à cette annonce car nous passons un entretien cette semaine ! Ce poste se terminera rapidement alors n'hésitez pas avec votre candidature! Envoyez-moi un courriel : trisha.ghia@randstad.ca avec le sujet « French Bilingual Inbound Customer Service »** Bien que nous apprécions toutes les candidatures, seuls les candidats qualifiés seront contactés.Avantages- Travailler avec une grande entreprise canadienne avec une excellente culture- En savoir plus sur le secteur financier- Une entreprise leader sur le marché- Poste à temps plein (40 heures par semaine, 5 jours par semaine !)- À partir du 20 Juin 2022- Travailler au sein d'une équipe super sympa et soudée- Salaire : 41 000 $ pour les candidats bilingues français et anglais. Plus un 2, 000 $ supplémentaire comme bonus de bienvenue - Rôle permanent- Programme d'actionnariat salarié- Volet à cotisations déterminées du Régime de pensions du Canada- Récompenses de reconnaissance- Réductions pour les employés**Veuillez noter que ce rôle est en télétravail. Vous aurez besoin d'une connexion Internet à haut débit via un câble Ethernet**Responsabilités- Répondre à toutes les questions des clients de manière efficace et rapide tout en établissant des relations par téléphone et par e-mail- Fournir un haut niveau de connaissance des produits pour aider à résoudre tout problème ou préoccupation- Discutez en toute confiance de sujets concernant les services bancaires personnels, les cartes de crédit, les frais sur les comptes, les réinitialisations de mot de passe- Atteindre tous les objectifs internes/KPI du centre d'appels- Assurer la liaison avec tous les autres services internes pour aider à fournir une excellente expérience client- Gérer toutes les escaladesQualifications- Parler couramment le français et l'anglais- Avoir d'excellentes compétences en communication et une attitude optimiste et dynamique !- Une expérience en service à la clientèle, idéalement dans un environnement en évolution rapide, est indispensable !- Excellentes compétences en communication écrite et verbale- Peut bien travailler au sein d'une grande équipe, à distance- Ëtre capable de travailler à domicile avec une connexion Ethernet câbléeSommaireSi ce poste vous intéresse, veuillez postuler directement à cette annonce car nous passons un entretien cette semaine ! Ce poste se terminera rapidement alors n'hésitez pas avec votre candidature! Envoyez-moi un courriel : trisha.ghia@randstad.ca avec le sujet « French Bilingual Inbound Customer Service»Si ce poste vous intéresse, veuillez postuler directement à cette annonce car nous passons un entretien cette semaine ! Ce poste se terminera rapidement alors n'hésitez pas avec votre candidature! Bien que nous apprécions toutes les candidatures, seuls les candidats qualifiés seront contactés.Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
    La principale responsabilité de ce rôle est de répondre à toutes les demandes de renseignements des clients entrants concernant les questions bancaires et financières par téléphone entrant et e-mail entrant en français et en anglais. Les appels typiques aideront à réinitialiser les mots de passe, à répondre aux questions sur les frais sur les comptes bancaires personnels et à discuter des demandes de carte de crédit.Il y aura un volume élevé d'appels téléphoniques dans ce rôle, la plupart des appels durent 5 minutes.- Les heures d'opération pour ce rôle sont de 6h30 à minuit ; Lundi à Dimanche. Idéalement, vous devrez être flexible pour tous les quarts de travail. Les quarts de travail seront de 8 heures par jour, 5 jours par semaine.- Salaire : 41 000 $ pour les candidats bilingues français et anglais. Plus un 2, 000 $ supplémentaire comme bonus de bienvenue Si ce poste vous intéresse, veuillez postuler directement à cette annonce car nous passons un entretien cette semaine ! Ce poste se terminera rapidement alors n'hésitez pas avec votre candidature! Envoyez-moi un courriel : trisha.ghia@randstad.ca avec le sujet « French Bilingual Inbound Customer Service »** Bien que nous apprécions toutes les candidatures, seuls les candidats qualifiés seront contactés.Avantages- Travailler avec une grande entreprise canadienne avec une excellente culture- En savoir plus sur le secteur financier- Une entreprise leader sur le marché- Poste à temps plein (40 heures par semaine, 5 jours par semaine !)- À partir du 20 Juin 2022- Travailler au sein d'une équipe super sympa et soudée- Salaire : 41 000 $ pour les candidats bilingues français et anglais. Plus un 2, 000 $ supplémentaire comme bonus de bienvenue - Rôle permanent- Programme d'actionnariat salarié- Volet à cotisations déterminées du Régime de pensions du Canada- Récompenses de reconnaissance- Réductions pour les employés**Veuillez noter que ce rôle est en télétravail. Vous aurez besoin d'une connexion Internet à haut débit via un câble Ethernet**Responsabilités- Répondre à toutes les questions des clients de manière efficace et rapide tout en établissant des relations par téléphone et par e-mail- Fournir un haut niveau de connaissance des produits pour aider à résoudre tout problème ou préoccupation- Discutez en toute confiance de sujets concernant les services bancaires personnels, les cartes de crédit, les frais sur les comptes, les réinitialisations de mot de passe- Atteindre tous les objectifs internes/KPI du centre d'appels- Assurer la liaison avec tous les autres services internes pour aider à fournir une excellente expérience client- Gérer toutes les escaladesQualifications- Parler couramment le français et l'anglais- Avoir d'excellentes compétences en communication et une attitude optimiste et dynamique !- Une expérience en service à la clientèle, idéalement dans un environnement en évolution rapide, est indispensable !- Excellentes compétences en communication écrite et verbale- Peut bien travailler au sein d'une grande équipe, à distance- Ëtre capable de travailler à domicile avec une connexion Ethernet câbléeSommaireSi ce poste vous intéresse, veuillez postuler directement à cette annonce car nous passons un entretien cette semaine ! Ce poste se terminera rapidement alors n'hésitez pas avec votre candidature! Envoyez-moi un courriel : trisha.ghia@randstad.ca avec le sujet « French Bilingual Inbound Customer Service»Si ce poste vous intéresse, veuillez postuler directement à cette annonce car nous passons un entretien cette semaine ! Ce poste se terminera rapidement alors n'hésitez pas avec votre candidature! Bien que nous apprécions toutes les candidatures, seuls les candidats qualifiés seront contactés.Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
    • north york, ontario
    • permanent
    Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service? Are you interested in the financial industry?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual (English/French) Customer Service Representative Location: Office is in Toronto (near Lawrence Station West)Hours of Operation:The business operates Monday - SundayBetween the hours of 7 am - 10 pmScheduled for full-time hoursTraining: 1 month, full-time paid trainingAdvantages- Competitive pay of $45K to $47K- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in TorontoResponsibilitiesAs a Bilingual (English/French) Customer Service Representative, you will be responsible for:- Bilingual (English/French) inbound calls- Taking inbound customer service inquiries regarding clients financial products and services- Provide knowledgeable assistance to clients over the phone - Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking system- Building and maintaining strong client relationshipsQualifications- fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to susmitha.jambula@randstad.ca and add the subject line: "Bilingual Client Service Rep - Toronto"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service? Are you interested in the financial industry?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual (English/French) Customer Service Representative Location: Office is in Toronto (near Lawrence Station West)Hours of Operation:The business operates Monday - SundayBetween the hours of 7 am - 10 pmScheduled for full-time hoursTraining: 1 month, full-time paid trainingAdvantages- Competitive pay of $45K to $47K- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in TorontoResponsibilitiesAs a Bilingual (English/French) Customer Service Representative, you will be responsible for:- Bilingual (English/French) inbound calls- Taking inbound customer service inquiries regarding clients financial products and services- Provide knowledgeable assistance to clients over the phone - Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking system- Building and maintaining strong client relationshipsQualifications- fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to susmitha.jambula@randstad.ca and add the subject line: "Bilingual Client Service Rep - Toronto"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • north york, ontario
    • permanent
    Êtes-vous prêt à franchir la prochaine étape de votre carrière? Avez-vous d'excellentes compétences en communication en français et en anglais? Êtes-vous passionné par le service à la clientèle? Êtes-vous intéressé par le secteur financier?Si vous avez répondu "oui", c'est peut-être l'opportunité que vous recherchiez. Il s'agit d'un poste permanent à temps plein au sein d'une institution financière de premier plan.Poste : Représentant du service à la clientèle bilingue (anglais/français)Emplacement : Le bureau est à Toronto (près de Lawrence Station West)Heures d'ouverture:L'entreprise fonctionne du lundi au dimancheEntre 7h00 et 22h00Prévu pour des heures à temps pleinFormation : 1 mois, formation rémunérée à temps pleinAvantages- Salaire compétitif de 45K$ à 47K$- Poste permanent à temps plein- Société financière connue et réputée- Opportunités de carrière et d'avancement disponibles- Avantages sociaux et congés payés- Bonus annuel disponible- Emplacement accessible aux transports en commun à TorontoResponsabilitésEn tant que représentant du service à la clientèle bilingue (anglais/français), vous serez responsable de :- Appels entrants bilingues (anglais/français)- Répondre aux demandes entrantes du service client concernant les produits et services financiers des clients- Fournir une assistance compétente aux clients par téléphone- Créer une expérience chaleureuse et agréable pour les clients- Atteindre un service de qualité en évaluant et en répondant aux besoins des clients- Capturer les détails des appels/e-mails dans un système de suivi des cas- Établir et entretenir des relations solides avec les clientsQualifications- maîtrise du français et de l'anglais- une expérience en centre d'appels (centre de contact) ou en finance/banque est un atout- solides capacités de résolution de problèmes et d'analyse- maîtrise de la technologie et connaissance pratique de l'informatique- disponibilité à temps plein et flexible- souci du détail avec d'excellentes compétences en communication (verbale et écrite)SommaireComment s'inscrire:Ce rôle ne sera pas disponible pour longtemps ! Les entretiens arrivent bientôt.Si vous ou quelqu'un que vous connaissez êtes intéressé par cette opportunité, veuillez postuler en suivant l'une des options suivantes :1. Postulez directement à cette annonce2. postulez sur notre site Web à www.randstad.ca ou3. envoyez votre curriculum vitae à jour à susmitha.jambula@randstad.ca et ajoutez la ligne d'objet : "Représentant bilingue du service à la clientèle - Toronto"Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
    Êtes-vous prêt à franchir la prochaine étape de votre carrière? Avez-vous d'excellentes compétences en communication en français et en anglais? Êtes-vous passionné par le service à la clientèle? Êtes-vous intéressé par le secteur financier?Si vous avez répondu "oui", c'est peut-être l'opportunité que vous recherchiez. Il s'agit d'un poste permanent à temps plein au sein d'une institution financière de premier plan.Poste : Représentant du service à la clientèle bilingue (anglais/français)Emplacement : Le bureau est à Toronto (près de Lawrence Station West)Heures d'ouverture:L'entreprise fonctionne du lundi au dimancheEntre 7h00 et 22h00Prévu pour des heures à temps pleinFormation : 1 mois, formation rémunérée à temps pleinAvantages- Salaire compétitif de 45K$ à 47K$- Poste permanent à temps plein- Société financière connue et réputée- Opportunités de carrière et d'avancement disponibles- Avantages sociaux et congés payés- Bonus annuel disponible- Emplacement accessible aux transports en commun à TorontoResponsabilitésEn tant que représentant du service à la clientèle bilingue (anglais/français), vous serez responsable de :- Appels entrants bilingues (anglais/français)- Répondre aux demandes entrantes du service client concernant les produits et services financiers des clients- Fournir une assistance compétente aux clients par téléphone- Créer une expérience chaleureuse et agréable pour les clients- Atteindre un service de qualité en évaluant et en répondant aux besoins des clients- Capturer les détails des appels/e-mails dans un système de suivi des cas- Établir et entretenir des relations solides avec les clientsQualifications- maîtrise du français et de l'anglais- une expérience en centre d'appels (centre de contact) ou en finance/banque est un atout- solides capacités de résolution de problèmes et d'analyse- maîtrise de la technologie et connaissance pratique de l'informatique- disponibilité à temps plein et flexible- souci du détail avec d'excellentes compétences en communication (verbale et écrite)SommaireComment s'inscrire:Ce rôle ne sera pas disponible pour longtemps ! Les entretiens arrivent bientôt.Si vous ou quelqu'un que vous connaissez êtes intéressé par cette opportunité, veuillez postuler en suivant l'une des options suivantes :1. Postulez directement à cette annonce2. postulez sur notre site Web à www.randstad.ca ou3. envoyez votre curriculum vitae à jour à susmitha.jambula@randstad.ca et ajoutez la ligne d'objet : "Représentant bilingue du service à la clientèle - Toronto"Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
    • ottawa, ontario
    • permanent
    • $52,610 per year
    Are you ready to take the next step in your career? Do you have excellent English and French communication skills? Do you enjoy providing advice and problem solving? Are you interested in the financial/insurance industry?If you answered "yes", then this may be the opportunity you have been looking for.Position: Bilingual Customer Service Insurance Advisor - Permanent full timeLocation: Work from home, (Ontario)Start Date: February 2022Hours of Operation:Monday - Saturday8:00AM - 11:00PM35 hour work weekAdvantages- Competitive salary starting at $52,610- Permanent position- Sundays off- Guaranteed full-time hours- 35 hour work week- Great career path in the financial/insurance industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company- Great team and company culture- Will go through training to become General Insurance LicensedResponsibilitiesResponsibilities for the Bilingual Customer Service Insurance Advisor include (but are not limited to):- Inbound call center environment- Handle 35-50 calls/day in English and French- Provide advice regarding auto and property insurance needs- Provide an excellent customer service experience- Maintain sales targets by up-selling and cross-selling products- Promote a positive company reputation- Will go through training to become General Insurance Licensed Qualifications- Excellent English and French communication skills- Strong computer/keyboarding skills- Previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Position is dependent on clear criminal and credit background check- Will be required to complete two exams for QC and ON licenseSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to mina.albaghdadi@randstad.ca and add the subject line: "Insurance CSR - Ottawa.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you ready to take the next step in your career? Do you have excellent English and French communication skills? Do you enjoy providing advice and problem solving? Are you interested in the financial/insurance industry?If you answered "yes", then this may be the opportunity you have been looking for.Position: Bilingual Customer Service Insurance Advisor - Permanent full timeLocation: Work from home, (Ontario)Start Date: February 2022Hours of Operation:Monday - Saturday8:00AM - 11:00PM35 hour work weekAdvantages- Competitive salary starting at $52,610- Permanent position- Sundays off- Guaranteed full-time hours- 35 hour work week- Great career path in the financial/insurance industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company- Great team and company culture- Will go through training to become General Insurance LicensedResponsibilitiesResponsibilities for the Bilingual Customer Service Insurance Advisor include (but are not limited to):- Inbound call center environment- Handle 35-50 calls/day in English and French- Provide advice regarding auto and property insurance needs- Provide an excellent customer service experience- Maintain sales targets by up-selling and cross-selling products- Promote a positive company reputation- Will go through training to become General Insurance Licensed Qualifications- Excellent English and French communication skills- Strong computer/keyboarding skills- Previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Position is dependent on clear criminal and credit background check- Will be required to complete two exams for QC and ON licenseSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to mina.albaghdadi@randstad.ca and add the subject line: "Insurance CSR - Ottawa.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • north york, ontario
    • permanent
    • $50,000 - $51,000 per year
    A global leader in merchant services is looking to add Bilingual Account Specialists- Advanced Tech Support for a full-time permanent position for the North York team.Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? If you answered yes to these questions, the Bilingual Customer Service Representative (French & English) position may be a great fit for you!Start Date: July 11, 2022Hours of operation:Monday- Friday 7am-12am (some weekends and holidays required)10% Overtime premium for afternoon shiftsTraining for the first 4 weeksSalary: $50k-$51kHybrid model- Must be able to go into the office located in North YorkAdvantages2 weeks vacation, 3 weeks after 2 years10 Sick days ( prorated)Extended health benefitsHome office allowanceCasual dressTuition reimbursement 10% Overtime premium for afternoon shiftsInternal opportunitiesResponsibilities- Answering and resolving calls from merchants calling with e-commerce inquiries for various help desk programs- Respond to email inquiries from internal and external partners- Assist with special projects such as terminal software and hardware launches- Manage and complete technical escalations- Liaising with other areas of the organization to provide timely resolutionsQualifications- Bilingual French AND English- Minimum 2 years of customer service experience- High school diploma equivalent- Post-secondary education is considered an asset - Excellent verbal and written French and English communication skills- Self-motivated, able to work with minimal supervision, and performs well in a team environment- Knowledge of MS Office, basic internet troubleshooting skills- Ability to navigate between different applications/tools- Knowledge of payment processing industry and related products/procedures- Experience with Help Desk call types: Verifone, Ingenico, VAR, ROL, Advanced communicationSummaryTo apply please email your resume directly to luda.zadorovich@randstad.ca or michael.bertolini@randstad.ca with the subject line "Bilingual Account Specialist III - North York"All qualified Bilingual (FRENCH & ENGLISH) candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    A global leader in merchant services is looking to add Bilingual Account Specialists- Advanced Tech Support for a full-time permanent position for the North York team.Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? If you answered yes to these questions, the Bilingual Customer Service Representative (French & English) position may be a great fit for you!Start Date: July 11, 2022Hours of operation:Monday- Friday 7am-12am (some weekends and holidays required)10% Overtime premium for afternoon shiftsTraining for the first 4 weeksSalary: $50k-$51kHybrid model- Must be able to go into the office located in North YorkAdvantages2 weeks vacation, 3 weeks after 2 years10 Sick days ( prorated)Extended health benefitsHome office allowanceCasual dressTuition reimbursement 10% Overtime premium for afternoon shiftsInternal opportunitiesResponsibilities- Answering and resolving calls from merchants calling with e-commerce inquiries for various help desk programs- Respond to email inquiries from internal and external partners- Assist with special projects such as terminal software and hardware launches- Manage and complete technical escalations- Liaising with other areas of the organization to provide timely resolutionsQualifications- Bilingual French AND English- Minimum 2 years of customer service experience- High school diploma equivalent- Post-secondary education is considered an asset - Excellent verbal and written French and English communication skills- Self-motivated, able to work with minimal supervision, and performs well in a team environment- Knowledge of MS Office, basic internet troubleshooting skills- Ability to navigate between different applications/tools- Knowledge of payment processing industry and related products/procedures- Experience with Help Desk call types: Verifone, Ingenico, VAR, ROL, Advanced communicationSummaryTo apply please email your resume directly to luda.zadorovich@randstad.ca or michael.bertolini@randstad.ca with the subject line "Bilingual Account Specialist III - North York"All qualified Bilingual (FRENCH & ENGLISH) candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • north york, ontario
    • permanent
    Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service? Are you interested in Technical Support?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual Technical Support AgentLocation: Office is in Toronto (near Lawrence Station West)Hours of Operation:The business operates Monday - FridayBetween the hours of 7 am - 8 pmScheduled for full-time hoursTraining: 2-3 weeks, full-time paid trainingAdvantages- Competitive pay of $56K- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in TorontoResponsibilities- inbound, call centre environment- Enter and maintain information in computer systems- use analytical ability to resolve complex or difficult tech problems- Analyze Client tech issues for business banking products- provide recommendations on operational and system procedures- Create a warm, and pleasant experience for clients- reporting and back end proceduresQualifications- Fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- Detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to susmitha.jambula@randstad.ca and add the subject line: "Bilingual Technical Support Agent - Toronto"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service? Are you interested in Technical Support?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual Technical Support AgentLocation: Office is in Toronto (near Lawrence Station West)Hours of Operation:The business operates Monday - FridayBetween the hours of 7 am - 8 pmScheduled for full-time hoursTraining: 2-3 weeks, full-time paid trainingAdvantages- Competitive pay of $56K- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in TorontoResponsibilities- inbound, call centre environment- Enter and maintain information in computer systems- use analytical ability to resolve complex or difficult tech problems- Analyze Client tech issues for business banking products- provide recommendations on operational and system procedures- Create a warm, and pleasant experience for clients- reporting and back end proceduresQualifications- Fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- Detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to susmitha.jambula@randstad.ca and add the subject line: "Bilingual Technical Support Agent - Toronto"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • permanent
    • $42,000 - $45,000 per year
    Do you thrive in fast-paced environments? Do you like getting to make an impact on other businesses? Do you have an interest in construction tools and machinery? Are sales and customer service passions of yours? If yes, we might have just the job you’re looking for!!Working from a great location just off of Carling/Merivale in Ottawa, you’ll be joining a well-established company with tons of growth potential! As a Bilingual Customer Service Rep you must be highly motivated, organized and have great time management skills, as well as a genuine desire to learn and develop yourself. Do you need to have done this exact job before? No! Construction and Landscape Industry knowledge would be a definite plus, and you MUST be comfortable in a more blue-collar environment.If this sounds like you, we want to hear from you!AdvantagesSalary range starts from 42k - 45K but is based on experience!Monday- Friday work weekHours of work between 8am-5pmRRSP and Stock Purchase Plan3 weeks vacationFull benefits Accessible to public transitCasual dress codeResponsibilitiesYou’ll be answering calls, emails and walk-in inquiriesYou will need to prepare quotes for clients You will have to communicate with other departments (warehouse, outside sales, mechanics)You’ll be issuing invoices and also dealing with credits and statementsYou will also be following up on open orders, rentals, and other issues with clientsYou may be assigned other duties as you master these main onesQualificationsYou MUST be fluently bilingual in English and FrenchSome kind of industrial or parts experience would be an asset!Strong customer service and rapport building skills will be necessarySelf-motivated, hungry for responsibility, and eager to learnSummaryPlease apply by…Visit www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "BCSR - West" as the subjectCalling us at 613-726-0220 x4 and asking for Paisley, Erin, or EmilieWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you thrive in fast-paced environments? Do you like getting to make an impact on other businesses? Do you have an interest in construction tools and machinery? Are sales and customer service passions of yours? If yes, we might have just the job you’re looking for!!Working from a great location just off of Carling/Merivale in Ottawa, you’ll be joining a well-established company with tons of growth potential! As a Bilingual Customer Service Rep you must be highly motivated, organized and have great time management skills, as well as a genuine desire to learn and develop yourself. Do you need to have done this exact job before? No! Construction and Landscape Industry knowledge would be a definite plus, and you MUST be comfortable in a more blue-collar environment.If this sounds like you, we want to hear from you!AdvantagesSalary range starts from 42k - 45K but is based on experience!Monday- Friday work weekHours of work between 8am-5pmRRSP and Stock Purchase Plan3 weeks vacationFull benefits Accessible to public transitCasual dress codeResponsibilitiesYou’ll be answering calls, emails and walk-in inquiriesYou will need to prepare quotes for clients You will have to communicate with other departments (warehouse, outside sales, mechanics)You’ll be issuing invoices and also dealing with credits and statementsYou will also be following up on open orders, rentals, and other issues with clientsYou may be assigned other duties as you master these main onesQualificationsYou MUST be fluently bilingual in English and FrenchSome kind of industrial or parts experience would be an asset!Strong customer service and rapport building skills will be necessarySelf-motivated, hungry for responsibility, and eager to learnSummaryPlease apply by…Visit www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "BCSR - West" as the subjectCalling us at 613-726-0220 x4 and asking for Paisley, Erin, or EmilieWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • north york, ontario
    • permanent
    • $56,000 per year
    Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service? Are you interested in Technical Support?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual Technical Support AgentLocation: Office is in Toronto (near Lawrence Station West)Hours of Operation:The business operates Monday - FridayBetween the hours of 7 am - 8 pmScheduled for full-time hoursTraining: 2-3 weeks, full-time paid trainingAdvantages- Competitive pay of $56K- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in TorontoResponsibilities- inbound, call centre environment- Enter and maintain information in computer systems- use analytical ability to resolve complex or difficult tech problems- Analyze Client tech issues for business banking products- provide recommendations on operational and system procedures- Create a warm, and pleasant experience for clients- reporting and back end proceduresQualifications- Fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- Detail-oriented with excellent communication skills (verbal and writtenSummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to mina.albaghdadi@randstad.ca and add the subject line: "Bilingual Technical Support Agent - Toronto"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service? Are you interested in Technical Support?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual Technical Support AgentLocation: Office is in Toronto (near Lawrence Station West)Hours of Operation:The business operates Monday - FridayBetween the hours of 7 am - 8 pmScheduled for full-time hoursTraining: 2-3 weeks, full-time paid trainingAdvantages- Competitive pay of $56K- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in TorontoResponsibilities- inbound, call centre environment- Enter and maintain information in computer systems- use analytical ability to resolve complex or difficult tech problems- Analyze Client tech issues for business banking products- provide recommendations on operational and system procedures- Create a warm, and pleasant experience for clients- reporting and back end proceduresQualifications- Fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- Detail-oriented with excellent communication skills (verbal and writtenSummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to mina.albaghdadi@randstad.ca and add the subject line: "Bilingual Technical Support Agent - Toronto"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • north york, ontario
    • permanent
    • $41,000 per year
    La principale responsabilité de ce rôle est de répondre à toutes les demandes de renseignements des clients entrants concernant les questions bancaires et financières par téléphone entrant et e-mail entrant en français et en anglais. Les appels typiques aideront à réinitialiser les mots de passe, à répondre aux questions sur les frais sur les comptes bancaires personnels et à discuter des demandes de carte de crédit.Il y aura un volume élevé d'appels téléphoniques dans ce rôle, la plupart des appels durent 5 minutes.- Les heures d'opération pour ce rôle sont de 6h30 à minuit ; Lundi à Dimanche. Idéalement, vous devrez être flexible pour tous les quarts de travail. Les quarts de travail seront de 8 heures par jour, 5 jours par semaine.- Salaire : 41 000 $ pour les candidats bilingues français et anglais. Plus un 2, 000 $ supplémentaire comme bonus de bienvenue Si ce poste vous intéresse, veuillez postuler directement à cette annonce car nous passons un entretien cette semaine ! Ce poste se terminera rapidement alors n'hésitez pas avec votre candidature! Envoyez-moi un courriel : trisha.ghia@randstad.ca avec le sujet « French Bilingual Inbound Customer Service »** Bien que nous apprécions toutes les candidatures, seuls les candidats qualifiés seront contactés.Avantages- Travailler avec une grande entreprise canadienne avec une excellente culture- En savoir plus sur le secteur financier- Une entreprise leader sur le marché- Poste à temps plein (40 heures par semaine, 5 jours par semaine !)- À partir du 20 Juin 2022- Travailler au sein d'une équipe super sympa et soudée- Salaire : 41 000 $ pour les candidats bilingues français et anglais. Plus un 2, 000 $ supplémentaire comme bonus de bienvenue - Rôle permanent- Programme d'actionnariat salarié- Volet à cotisations déterminées du Régime de pensions du Canada- Récompenses de reconnaissance- Réductions pour les employés**Veuillez noter que ce rôle est en télétravail. Vous aurez besoin d'une connexion Internet à haut débit via un câble Ethernet**Responsabilités- Répondre à toutes les questions des clients de manière efficace et rapide tout en établissant des relations par téléphone et par e-mail- Fournir un haut niveau de connaissance des produits pour aider à résoudre tout problème ou préoccupation- Discutez en toute confiance de sujets concernant les services bancaires personnels, les cartes de crédit, les frais sur les comptes, les réinitialisations de mot de passe- Atteindre tous les objectifs internes/KPI du centre d'appels- Assurer la liaison avec tous les autres services internes pour aider à fournir une excellente expérience client- Gérer toutes les escaladesQualifications- Parler couramment le français et l'anglais- Avoir d'excellentes compétences en communication et une attitude optimiste et dynamique !- Une expérience en service à la clientèle, idéalement dans un environnement en évolution rapide, est indispensable !- Excellentes compétences en communication écrite et verbale- Peut bien travailler au sein d'une grande équipe, à distance- Ëtre capable de travailler à domicile avec une connexion Ethernet câbléeSommaireLa principale responsabilité de ce rôle est de répondre à toutes les demandes de renseignements des clients entrants concernant les questions bancaires et financières par téléphone entrant et e-mail entrant en français et en anglais. Les appels typiques aideront à réinitialiser les mots de passe, à répondre aux questions sur les frais sur les comptes bancaires personnels et à discuter des demandes de carte de crédit.Il y aura un volume élevé d'appels téléphoniques dans ce rôle, la plupart des appels durent 5 minutes.- Les heures d'opération pour ce rôle sont de 6h30 à minuit ; Lundi à Dimanche. Idéalement, vous devrez être flexible pour tous les quarts de travail. Les quarts de travail seront de 8 heures par jour, 5 jours par semaine.- Salaire : 41 000 $ pour les candidats bilingues français et anglais. Plus un 2, 000 $ supplémentaire comme bonus de bienvenue Si ce poste vous intéresse, veuillez postuler directement à cette annonce car nous passons un entretien cette semaine ! Ce poste se terminera rapidement alors n'hésitez pas avec votre candidature! Envoyez-moi un courriel : trisha.ghia@randstad.ca avec le sujet « French Bilingual Inbound Customer Service»Si ce poste vous intéresse, veuillez postuler directement à cette annonce car nous passons un entretien cette semaine ! Ce poste se terminera rapidement alors n'hésitez pas avec votre candidature! Bien que nous apprécions toutes les candidatures, seuls les candidats qualifiés seront contactés.Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
    La principale responsabilité de ce rôle est de répondre à toutes les demandes de renseignements des clients entrants concernant les questions bancaires et financières par téléphone entrant et e-mail entrant en français et en anglais. Les appels typiques aideront à réinitialiser les mots de passe, à répondre aux questions sur les frais sur les comptes bancaires personnels et à discuter des demandes de carte de crédit.Il y aura un volume élevé d'appels téléphoniques dans ce rôle, la plupart des appels durent 5 minutes.- Les heures d'opération pour ce rôle sont de 6h30 à minuit ; Lundi à Dimanche. Idéalement, vous devrez être flexible pour tous les quarts de travail. Les quarts de travail seront de 8 heures par jour, 5 jours par semaine.- Salaire : 41 000 $ pour les candidats bilingues français et anglais. Plus un 2, 000 $ supplémentaire comme bonus de bienvenue Si ce poste vous intéresse, veuillez postuler directement à cette annonce car nous passons un entretien cette semaine ! Ce poste se terminera rapidement alors n'hésitez pas avec votre candidature! Envoyez-moi un courriel : trisha.ghia@randstad.ca avec le sujet « French Bilingual Inbound Customer Service »** Bien que nous apprécions toutes les candidatures, seuls les candidats qualifiés seront contactés.Avantages- Travailler avec une grande entreprise canadienne avec une excellente culture- En savoir plus sur le secteur financier- Une entreprise leader sur le marché- Poste à temps plein (40 heures par semaine, 5 jours par semaine !)- À partir du 20 Juin 2022- Travailler au sein d'une équipe super sympa et soudée- Salaire : 41 000 $ pour les candidats bilingues français et anglais. Plus un 2, 000 $ supplémentaire comme bonus de bienvenue - Rôle permanent- Programme d'actionnariat salarié- Volet à cotisations déterminées du Régime de pensions du Canada- Récompenses de reconnaissance- Réductions pour les employés**Veuillez noter que ce rôle est en télétravail. Vous aurez besoin d'une connexion Internet à haut débit via un câble Ethernet**Responsabilités- Répondre à toutes les questions des clients de manière efficace et rapide tout en établissant des relations par téléphone et par e-mail- Fournir un haut niveau de connaissance des produits pour aider à résoudre tout problème ou préoccupation- Discutez en toute confiance de sujets concernant les services bancaires personnels, les cartes de crédit, les frais sur les comptes, les réinitialisations de mot de passe- Atteindre tous les objectifs internes/KPI du centre d'appels- Assurer la liaison avec tous les autres services internes pour aider à fournir une excellente expérience client- Gérer toutes les escaladesQualifications- Parler couramment le français et l'anglais- Avoir d'excellentes compétences en communication et une attitude optimiste et dynamique !- Une expérience en service à la clientèle, idéalement dans un environnement en évolution rapide, est indispensable !- Excellentes compétences en communication écrite et verbale- Peut bien travailler au sein d'une grande équipe, à distance- Ëtre capable de travailler à domicile avec une connexion Ethernet câbléeSommaireLa principale responsabilité de ce rôle est de répondre à toutes les demandes de renseignements des clients entrants concernant les questions bancaires et financières par téléphone entrant et e-mail entrant en français et en anglais. Les appels typiques aideront à réinitialiser les mots de passe, à répondre aux questions sur les frais sur les comptes bancaires personnels et à discuter des demandes de carte de crédit.Il y aura un volume élevé d'appels téléphoniques dans ce rôle, la plupart des appels durent 5 minutes.- Les heures d'opération pour ce rôle sont de 6h30 à minuit ; Lundi à Dimanche. Idéalement, vous devrez être flexible pour tous les quarts de travail. Les quarts de travail seront de 8 heures par jour, 5 jours par semaine.- Salaire : 41 000 $ pour les candidats bilingues français et anglais. Plus un 2, 000 $ supplémentaire comme bonus de bienvenue Si ce poste vous intéresse, veuillez postuler directement à cette annonce car nous passons un entretien cette semaine ! Ce poste se terminera rapidement alors n'hésitez pas avec votre candidature! Envoyez-moi un courriel : trisha.ghia@randstad.ca avec le sujet « French Bilingual Inbound Customer Service»Si ce poste vous intéresse, veuillez postuler directement à cette annonce car nous passons un entretien cette semaine ! Ce poste se terminera rapidement alors n'hésitez pas avec votre candidature! Bien que nous apprécions toutes les candidatures, seuls les candidats qualifiés seront contactés.Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
    • ottawa, ontario
    • permanent
    Randstad is Hiring Bilingual Customer Service Representative in Ontario!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of July 11th, 2022 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home When?- Training starts July 11th, 2022 Hours of Operation:Monday - Friday7:30 AM - 12 AM (rotational shifts)Saturdays7:30 AM - 9 PMPay rate:$18.50/hourAdvantages- Full time, permanent and remote opportunity - One of the fastest growing call centres in Canada- Chance to work in financial industry- Opportunity to gain call center experience and customer service experience- Equipment provided- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to virangana.shah@randstad.ca with subject line "Bilingual - Ontario"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$18.50 per hour July 11th, 2022 Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Randstad is Hiring Bilingual Customer Service Representative in Ontario!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of July 11th, 2022 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home When?- Training starts July 11th, 2022 Hours of Operation:Monday - Friday7:30 AM - 12 AM (rotational shifts)Saturdays7:30 AM - 9 PMPay rate:$18.50/hourAdvantages- Full time, permanent and remote opportunity - One of the fastest growing call centres in Canada- Chance to work in financial industry- Opportunity to gain call center experience and customer service experience- Equipment provided- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to virangana.shah@randstad.ca with subject line "Bilingual - Ontario"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$18.50 per hour July 11th, 2022 Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • ottawa, ontario
    • permanent
    Description Êtes-vous passionné par l'atteinte de nouveaux sommets, le travail d'équipe et le fait d'apporter une contribution significative ? Vous voyez-vous comme membre important d'une société de premier plan ? Si vous avez répondu oui à ces questions, sachez qu'Air Canada est à la recherche de personnes enthousiastes souhaitant se joindre à une équipe dynamique et variée dont les membres travaillent ensemble pour mener la croissance et l'essor du transporteur national du Canada. Air Canada, récemment élu meilleur transporteur aérien en Amérique du Nord, accepte maintenant les candidatures pour le poste Spécialiste - Expérience client à l'aéroport d'Ottawa Les Agents - Ventes et Service clientèle assistent nos clients aux comptoirs de l'aéroport et aux portes d’embarquement et jouent un rôle important afin d'assurer que nos vols soient prêts pour le départ à l'heure prévue en toute sécurité. Un emploi permanent à temps plein est de 40 heures par semaine et un emploi permanent à temps partiel peut être programmé pour un minimum de 20 heures et un maximum de 32 heures par semaine. Le salaire actuel est de 16,56$ l'heure, conformément à la convention collective.  S’il vous plait prenez deux minutes afin de regarder le prochain vidéo pour plus de renseignements sur le poste Spécialiste - Expérience client à l'aéroport:https://www.youtube.com/watch?v=KyHEfhjMl0cFonctions principales:  Enregistrement des passagers.Préparer et émettre les billets et les cartes d'embarquement. Aider les passagers lors de l'embarquement prioritaire et donner les renseignements concernant les horaires et les itinéraires des vols. Accueillir les clients.  Exigences du poste :  Souci du client prononcé et une expérience solide en matière de service à la clientèle.Excellentes aptitudes de communication et un esprit d'équipe marqué. Talent inné pour la résolution de problèmes et la facilité d'adaptation dans un milieu en évolution. Capacité à travailler dans des délais stricts afin d'assurer les départs à l'heure prévue, tout en veillant à la sécurité en tout temps.  Qualifications Respect de l’affectation: Disponible à travailler de jour, de soir, les fins de semaines ainsi que les congés fériés.Les candidats admissibles doivent être disponibles pour assister et réussir une formation à temps plein de deux (2) à quatre (4) semaines (la présence est obligatoire). Conditions d’emploi:Vaccination contre la COVID-19 requise Éligible à travailler au Canada. Si vous détenez un permis de travail, il doit être valide pendant au moins 12 mois.Les candidats doivent également être aptes à réussir des contrôles de sécurité et obtenir la carte d'accès émise par Transport Canada (CIZR). Veuillez noter que ceci inclut une vérification des antécédents judiciaires. Pour plus de détails, veuillez consulter le site Transports Canada. Les candidats doivent avoir le droit de travailler dans le pays choisi au moment où un emploi leur est offert. Il incombe entièrement aux employés posant leur candidature d’obtenir les permis de travail, les visas ou toutes autres autorisations requises pour le poste.Doit être en mesure d'obtenir et de maintenir toutes les autorisations de sécurité en matière de transport et autres accréditations supplémentaires applicables. Veuillez consulter le site de Transports Canada pour plus de détails.  EXIGENCES LINGUISTIQUES: Bilinguisme (anglais et français).Une forte considération sera donnée aux candidats ayant une bonne connaissance de l’anglais, du français, ainsi que d'au moins une des langues suivantes: japonais, coréen, cantonais, mandarin, espagnol, portugais, italien, allemand, arabe, turc, hébreu, grec, danois, néerlandais, hindi et punjabi. Diversité et inclusion Air Canada est résolument engagée en faveur de la diversité et de l’inclusion et vise à créer un milieu de travail sain, accessible et gratifiant qui met en valeur la contribution unique de nos employés au succès de notre entreprise.En tant qu'employeur qui garantit l'égalité d'accès à l'emploi, nous encourageons les candidatures les plus diverses afin de pouvoir nous doter d’un effectif varié et représentatif de nos clients et des communautés où nous vivons et offrons nos services. Air Canada remercie tous les candidats de leur intérêt, mais seules les personnes sélectionnées pour une entrevue seront contactées.  
    Description Êtes-vous passionné par l'atteinte de nouveaux sommets, le travail d'équipe et le fait d'apporter une contribution significative ? Vous voyez-vous comme membre important d'une société de premier plan ? Si vous avez répondu oui à ces questions, sachez qu'Air Canada est à la recherche de personnes enthousiastes souhaitant se joindre à une équipe dynamique et variée dont les membres travaillent ensemble pour mener la croissance et l'essor du transporteur national du Canada. Air Canada, récemment élu meilleur transporteur aérien en Amérique du Nord, accepte maintenant les candidatures pour le poste Spécialiste - Expérience client à l'aéroport d'Ottawa Les Agents - Ventes et Service clientèle assistent nos clients aux comptoirs de l'aéroport et aux portes d’embarquement et jouent un rôle important afin d'assurer que nos vols soient prêts pour le départ à l'heure prévue en toute sécurité. Un emploi permanent à temps plein est de 40 heures par semaine et un emploi permanent à temps partiel peut être programmé pour un minimum de 20 heures et un maximum de 32 heures par semaine. Le salaire actuel est de 16,56$ l'heure, conformément à la convention collective.  S’il vous plait prenez deux minutes afin de regarder le prochain vidéo pour plus de renseignements sur le poste Spécialiste - Expérience client à l'aéroport:https://www.youtube.com/watch?v=KyHEfhjMl0cFonctions principales:  Enregistrement des passagers.Préparer et émettre les billets et les cartes d'embarquement. Aider les passagers lors de l'embarquement prioritaire et donner les renseignements concernant les horaires et les itinéraires des vols. Accueillir les clients.  Exigences du poste :  Souci du client prononcé et une expérience solide en matière de service à la clientèle.Excellentes aptitudes de communication et un esprit d'équipe marqué. Talent inné pour la résolution de problèmes et la facilité d'adaptation dans un milieu en évolution. Capacité à travailler dans des délais stricts afin d'assurer les départs à l'heure prévue, tout en veillant à la sécurité en tout temps.  Qualifications Respect de l’affectation: Disponible à travailler de jour, de soir, les fins de semaines ainsi que les congés fériés.Les candidats admissibles doivent être disponibles pour assister et réussir une formation à temps plein de deux (2) à quatre (4) semaines (la présence est obligatoire). Conditions d’emploi:Vaccination contre la COVID-19 requise Éligible à travailler au Canada. Si vous détenez un permis de travail, il doit être valide pendant au moins 12 mois.Les candidats doivent également être aptes à réussir des contrôles de sécurité et obtenir la carte d'accès émise par Transport Canada (CIZR). Veuillez noter que ceci inclut une vérification des antécédents judiciaires. Pour plus de détails, veuillez consulter le site Transports Canada. Les candidats doivent avoir le droit de travailler dans le pays choisi au moment où un emploi leur est offert. Il incombe entièrement aux employés posant leur candidature d’obtenir les permis de travail, les visas ou toutes autres autorisations requises pour le poste.Doit être en mesure d'obtenir et de maintenir toutes les autorisations de sécurité en matière de transport et autres accréditations supplémentaires applicables. Veuillez consulter le site de Transports Canada pour plus de détails.  EXIGENCES LINGUISTIQUES: Bilinguisme (anglais et français).Une forte considération sera donnée aux candidats ayant une bonne connaissance de l’anglais, du français, ainsi que d'au moins une des langues suivantes: japonais, coréen, cantonais, mandarin, espagnol, portugais, italien, allemand, arabe, turc, hébreu, grec, danois, néerlandais, hindi et punjabi. Diversité et inclusion Air Canada est résolument engagée en faveur de la diversité et de l’inclusion et vise à créer un milieu de travail sain, accessible et gratifiant qui met en valeur la contribution unique de nos employés au succès de notre entreprise.En tant qu'employeur qui garantit l'égalité d'accès à l'emploi, nous encourageons les candidatures les plus diverses afin de pouvoir nous doter d’un effectif varié et représentatif de nos clients et des communautés où nous vivons et offrons nos services. Air Canada remercie tous les candidats de leur intérêt, mais seules les personnes sélectionnées pour une entrevue seront contactées.  
    • ottawa, ontario
    • permanent
    Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic and caring individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier. Air Canada, recently ranked Best Airline in North America, is now accepting applications for Customer Sales and Service Agents at the Ottawa airport.Whether assisting our passengers at airport counters or gate locations, our Customer Sales and Service Agents play an important role in ensuring that our flights are ready for a secure and on-time departure. Permanent full-time employment is 40 hours per week and permanent part-time employment can be scheduled for a minimum of 20 hours and a maximum of 32 hours per week. The current salary is $16.56/hr as per the collective agreement. Please take 2 minutes to watch the following video with more information about the Customer Experience Specialist role:https://www.youtube.com/watch?v=aTKy5mJ3fdE  Job Description: Conduct passenger check-in.Prepare and issue tickets and boarding passes. Assist pre-boarding passengers and provide information on flight schedules and routes. Act as Ground Hosts and Hostesses. Requirements: Strong customer focus gained through previous customer service experience.Excellent interpersonal and communication skills combined with a strong commitment to teamwork. Proven problem resolution skills and the ability to multi-task. Accustomed to working within strict timelines in order to maintain on-time departures while ensuring Safety First at all times. Qualifications Scheduling Adherence: Available for shift work - early mornings, evenings, weekends and statutory holidays.Eligible candidates must be willing to undergo and successfully pass a two (2) to four (4) weeks full-time training (attendance is mandatory)Conditions of Employment: Mandatory Covid-19 Vaccination Required Eligible to work in Canada. If you hold a work permit, it must be valid for a minimum of 12 months.Candidates must also obtain the Transport Canada security card (RAIC). (To obtain this security clearance candidates must undergo a thorough criminal background search, please see Transport Canada website for additional details). Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details. LINGUISTICS REQUIREMENTS: Bilingual (English and French).Strong consideration will be given to candidates fluent in English, French and one or more of the following languages: Japanese, Korean, Cantonese, Mandarin, Spanish, Portuguese, Italian, German, Arabic, Turkish, Hebrew, Greek, Danish, Dutch, Hindi and Punjabi.  Diversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however, only those selected to continue in the process will be contacted.
    Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic and caring individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier. Air Canada, recently ranked Best Airline in North America, is now accepting applications for Customer Sales and Service Agents at the Ottawa airport.Whether assisting our passengers at airport counters or gate locations, our Customer Sales and Service Agents play an important role in ensuring that our flights are ready for a secure and on-time departure. Permanent full-time employment is 40 hours per week and permanent part-time employment can be scheduled for a minimum of 20 hours and a maximum of 32 hours per week. The current salary is $16.56/hr as per the collective agreement. Please take 2 minutes to watch the following video with more information about the Customer Experience Specialist role:https://www.youtube.com/watch?v=aTKy5mJ3fdE  Job Description: Conduct passenger check-in.Prepare and issue tickets and boarding passes. Assist pre-boarding passengers and provide information on flight schedules and routes. Act as Ground Hosts and Hostesses. Requirements: Strong customer focus gained through previous customer service experience.Excellent interpersonal and communication skills combined with a strong commitment to teamwork. Proven problem resolution skills and the ability to multi-task. Accustomed to working within strict timelines in order to maintain on-time departures while ensuring Safety First at all times. Qualifications Scheduling Adherence: Available for shift work - early mornings, evenings, weekends and statutory holidays.Eligible candidates must be willing to undergo and successfully pass a two (2) to four (4) weeks full-time training (attendance is mandatory)Conditions of Employment: Mandatory Covid-19 Vaccination Required Eligible to work in Canada. If you hold a work permit, it must be valid for a minimum of 12 months.Candidates must also obtain the Transport Canada security card (RAIC). (To obtain this security clearance candidates must undergo a thorough criminal background search, please see Transport Canada website for additional details). Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details. LINGUISTICS REQUIREMENTS: Bilingual (English and French).Strong consideration will be given to candidates fluent in English, French and one or more of the following languages: Japanese, Korean, Cantonese, Mandarin, Spanish, Portuguese, Italian, German, Arabic, Turkish, Hebrew, Greek, Danish, Dutch, Hindi and Punjabi.  Diversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however, only those selected to continue in the process will be contacted.
    • north york, ontario
    • permanent
    Êtes-vous prêt à franchir la prochaine étape de votre carrière? Avez-vous d'excellentes compétences en communication en français et en anglais? Êtes-vous passionné par le service à la clientèle? Le support technique vous intéresse ?Si vous avez répondu "oui", c'est peut-être l'opportunité que vous recherchiez. Il s'agit d'un poste permanent à temps plein au sein d'une institution financière de premier plan.Poste : Agent de soutien technique bilingueEmplacement : Le bureau est à Toronto (près de Lawrence Station West)Heures d'ouverture:L'entreprise fonctionne du lundi au vendrediEntre 7h00 et 20h00Prévu pour des heures à temps pleinFormation : 2-3 semaines, formation rémunérée à temps pleinAvantages- Salaire compétitif de 56K$- Poste permanent à temps plein- Société financière connue et réputée- Opportunités de carrière et d'avancement disponibles- Avantages sociaux et congés payés- Bonus annuel disponible- Emplacement accessible aux transports en commun à TorontoResponsabilités- environnement de centre d'appels entrants- Entrer et maintenir des informations dans les systèmes informatiques- utiliser sa capacité d'analyse pour résoudre des problèmes techniques complexes ou difficiles- Analyser les problèmes techniques des clients pour les produits bancaires aux entreprises- fournir des recommandations sur les procédures opérationnelles et système- Créer une expérience chaleureuse et agréable pour les clients- procédures de reporting et back-endQualifications- Maîtrise du français et de l'anglais- une expérience en centre d'appels (centre de contact) ou en finance/banque est un atout- solides capacités de résolution de problèmes et d'analyse- maîtrise de la technologie et connaissance pratique de l'informatique- disponibilité à temps plein et flexible- Souci du détail avec d'excellentes compétences en communication (verbale et écrite)SommaireComment s'inscrire:Ce rôle ne sera pas disponible pour longtemps ! Les entretiens arrivent bientôt.Si vous ou quelqu'un que vous connaissez êtes intéressé par cette opportunité, veuillez postuler en suivant l'une des options suivantes :1. Postulez directement à cette annonce2. postulez sur notre site Web à www.randstad.ca ou3. envoyez votre curriculum vitae à jour à susmitha.jambula@randstad.ca et ajoutez la ligne d'objet : "Agent de soutien technique bilingue - Toronto"Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
    Êtes-vous prêt à franchir la prochaine étape de votre carrière? Avez-vous d'excellentes compétences en communication en français et en anglais? Êtes-vous passionné par le service à la clientèle? Le support technique vous intéresse ?Si vous avez répondu "oui", c'est peut-être l'opportunité que vous recherchiez. Il s'agit d'un poste permanent à temps plein au sein d'une institution financière de premier plan.Poste : Agent de soutien technique bilingueEmplacement : Le bureau est à Toronto (près de Lawrence Station West)Heures d'ouverture:L'entreprise fonctionne du lundi au vendrediEntre 7h00 et 20h00Prévu pour des heures à temps pleinFormation : 2-3 semaines, formation rémunérée à temps pleinAvantages- Salaire compétitif de 56K$- Poste permanent à temps plein- Société financière connue et réputée- Opportunités de carrière et d'avancement disponibles- Avantages sociaux et congés payés- Bonus annuel disponible- Emplacement accessible aux transports en commun à TorontoResponsabilités- environnement de centre d'appels entrants- Entrer et maintenir des informations dans les systèmes informatiques- utiliser sa capacité d'analyse pour résoudre des problèmes techniques complexes ou difficiles- Analyser les problèmes techniques des clients pour les produits bancaires aux entreprises- fournir des recommandations sur les procédures opérationnelles et système- Créer une expérience chaleureuse et agréable pour les clients- procédures de reporting et back-endQualifications- Maîtrise du français et de l'anglais- une expérience en centre d'appels (centre de contact) ou en finance/banque est un atout- solides capacités de résolution de problèmes et d'analyse- maîtrise de la technologie et connaissance pratique de l'informatique- disponibilité à temps plein et flexible- Souci du détail avec d'excellentes compétences en communication (verbale et écrite)SommaireComment s'inscrire:Ce rôle ne sera pas disponible pour longtemps ! Les entretiens arrivent bientôt.Si vous ou quelqu'un que vous connaissez êtes intéressé par cette opportunité, veuillez postuler en suivant l'une des options suivantes :1. Postulez directement à cette annonce2. postulez sur notre site Web à www.randstad.ca ou3. envoyez votre curriculum vitae à jour à susmitha.jambula@randstad.ca et ajoutez la ligne d'objet : "Agent de soutien technique bilingue - Toronto"Randstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
    • north york, ontario
    • permanent
    • $41,000 per year
    Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? Are you looking to work remotely from Ontario or Quebec? If so, then we may have the role for you. We are currently looking for a customer service representative (Customer Relations Specialist) to join our team working from home in a permanent role. This role offers full-time hours.**Please note, this role is working from home. You will need a high-speed internet connection via an Ethernet wire**The main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts, and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " **Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a huge Canadian company with an excellent culture- Learn about the financial industry- An industry-leading company- Full-time role (40 hours a week, 5 days a week!)- Starting June 20th 2022- Working as part of a super friendly and cohesive team- Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.- Permanent role- Employee Share Ownership Program- Canada Pension Defined Contribution Component- Recognition Rewards- Employee discounts**Please note, this role is working from home. You will need high-speed internet connection via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Confidently discuss topics regarding personal banking, credit cards, charges on accounts, password resets- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalationsQualifications- Must be fluent in both French & English- Must have excellent communication skills and an upbeat, can-do attitude!- Customer service experience, ideally in a fast-paced environment is a must!- Excellent communication skills both written and verbal- Can work well as part of a large team, remotely- Must be able to work from home with a hard-wired, Ethernet connectionSummaryThe main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? Are you looking to work remotely from Ontario or Quebec? If so, then we may have the role for you. We are currently looking for a customer service representative (Customer Relations Specialist) to join our team working from home in a permanent role. This role offers full-time hours.**Please note, this role is working from home. You will need a high-speed internet connection via an Ethernet wire**The main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts, and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " **Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a huge Canadian company with an excellent culture- Learn about the financial industry- An industry-leading company- Full-time role (40 hours a week, 5 days a week!)- Starting June 20th 2022- Working as part of a super friendly and cohesive team- Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.- Permanent role- Employee Share Ownership Program- Canada Pension Defined Contribution Component- Recognition Rewards- Employee discounts**Please note, this role is working from home. You will need high-speed internet connection via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Confidently discuss topics regarding personal banking, credit cards, charges on accounts, password resets- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalationsQualifications- Must be fluent in both French & English- Must have excellent communication skills and an upbeat, can-do attitude!- Customer service experience, ideally in a fast-paced environment is a must!- Excellent communication skills both written and verbal- Can work well as part of a large team, remotely- Must be able to work from home with a hard-wired, Ethernet connectionSummaryThe main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • gloucester, ontario
    • permanent
    Are you caring and compassionate person who wants to be able to help others dealing with a difficult period in their life? Do you have great customer service and client care skills? Have you been looking for a job where you can truly make an impact on people when they need it most? If the answer is "yes" we have just the opportunity for you!We are working with an industry leader in the pet aftercare industry that is looking to add to their Client Care team! We are looking for a Bilingual Client Care specialist who will help provide compassionate customer service to all clients. You'll need to work well in a team environment, have strong customer care skills, and be able to work under pressure from time to time!Advantages- Starting salary from $18/hour- Monday to Friday ( 8am-4pm or 10am- 6pm), with alternating Saturdays (10 am-2pm) - Casual work environment- Inclusive environment- Room for growth in an expanding companyResponsibilities- Order intake- Some sales, cross selling mostly- Typing / data entry- Viewing services - Medium volume of calls and email - Some office tasksQualifications- Must be Bilingual; French and English- Must have valid G license - Empathetic and Compassionate nature- Great communication skills; written and spoken- Ability to multi-task and prioritize- Coachable demeanor SummaryTo apply, respond directly to this posting for more information or email callcentreottawa@randstad.ca with the subject line "Bilingual Customer Service Representative". Or we can be reached by:Phone: 613-726-0220 ext 4Text: 819-230-1626LinkedIn: linkedin.com/in/paisley-letourneau-733155134We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.Please visit www.randstad.ca for all of the roles currently open at Randstad!We look forward to hearing from you!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you caring and compassionate person who wants to be able to help others dealing with a difficult period in their life? Do you have great customer service and client care skills? Have you been looking for a job where you can truly make an impact on people when they need it most? If the answer is "yes" we have just the opportunity for you!We are working with an industry leader in the pet aftercare industry that is looking to add to their Client Care team! We are looking for a Bilingual Client Care specialist who will help provide compassionate customer service to all clients. You'll need to work well in a team environment, have strong customer care skills, and be able to work under pressure from time to time!Advantages- Starting salary from $18/hour- Monday to Friday ( 8am-4pm or 10am- 6pm), with alternating Saturdays (10 am-2pm) - Casual work environment- Inclusive environment- Room for growth in an expanding companyResponsibilities- Order intake- Some sales, cross selling mostly- Typing / data entry- Viewing services - Medium volume of calls and email - Some office tasksQualifications- Must be Bilingual; French and English- Must have valid G license - Empathetic and Compassionate nature- Great communication skills; written and spoken- Ability to multi-task and prioritize- Coachable demeanor SummaryTo apply, respond directly to this posting for more information or email callcentreottawa@randstad.ca with the subject line "Bilingual Customer Service Representative". Or we can be reached by:Phone: 613-726-0220 ext 4Text: 819-230-1626LinkedIn: linkedin.com/in/paisley-letourneau-733155134We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.Please visit www.randstad.ca for all of the roles currently open at Randstad!We look forward to hearing from you!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • gatineau, québec
    • permanent
    Randstad recrute un représentant bilingue du service à la clientèle pour une entreprise du secteur financier !Vous souhaitez faire carrière en centre d'appels ? Le secteur financier vous intéresse ? Êtes-vous parfaitement bilingue en anglais et en français? Êtes-vous disponible à temps plein? Aimez-vous travailler dans le confort de votre maison? Si vous avez répondu « oui » à l'une des questions ci-dessus, cette opportunité est pour vous !C'est votre opportunité de travailler dans un centre d'appels en pleine croissance au Canada, d'utiliser votre expérience et d'aimer travailler dans une culture riche !Opportunité permanente et à temps plein à partir du 11 Juillet,2022Quoi (titre du poste) ?- Représentant du service à la clientèle bilingue (réglage du centre d'appels)Où?- Travail à domicileQuand ?- Début de la formation le 11 Juillet,2022Heures d'ouverture:Lundi dimanche24h/24 et 7j/7 (postes rotatifs - 8 heures par jour, 5 jours par semaine)Salaire:$19/heure Avantages- Possibilité de travail à temps plein, permanent et à domicile- L'un des centres d'appels à la croissance la plus rapide au Canada- Possibilité d'acquérir de l'expérience en centre d'appels et en service à la clientèle dans le secteur financier- Une gamme complète d'avantages- Excellente culture de travail et équilibre travail/vie personnelle- Opportunités de progression de carrière!Responsabilités- Recevoir les appels entrants des clients concernant les demandes de carte de crédit, les transactions, la maintenance du compte et l'assistance en ligne.- Fournir des informations sur le solde du compte, les dates d'échéance, les limites de crédit, etc.-Mettre à jour les informations du compte client-Répondre aux demandes des clients de manière agréable et professionnelle.-Analyser les demandes des clients et identifier des solutionsQualifications- Excellentes compétences en communication en anglais et en français, à l'oral et à l'écrit- Une première expérience en service client est requise- Solides compétences en résolution de problèmes- Sens de la technologie et connaissance pratique de l'informatique- Temps plein et disponibilité flexible- Connexion Internet filaire (câble Ethernet)SommaireReprésentant bilingue du service à la clientèle (Industrie financière)Travail à domicile Opportunité permanente et à temps plein à partir du 11 Juillet,2022Lundi dimanche24h/24 et 7j/7 (postes rotatifs - 8 heures par jour, 5 jours par semaine)19$/heurePrestations médicales et dentaires!Voici comment vouz pouvez appliquer:- Envoyez votre CV a Vira sur mon email virangana.shah@randstad.ca avec le sujet: "Bilingue CSR Quebec"-Appliquez directement sur www.randstad.caRandstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
    Randstad recrute un représentant bilingue du service à la clientèle pour une entreprise du secteur financier !Vous souhaitez faire carrière en centre d'appels ? Le secteur financier vous intéresse ? Êtes-vous parfaitement bilingue en anglais et en français? Êtes-vous disponible à temps plein? Aimez-vous travailler dans le confort de votre maison? Si vous avez répondu « oui » à l'une des questions ci-dessus, cette opportunité est pour vous !C'est votre opportunité de travailler dans un centre d'appels en pleine croissance au Canada, d'utiliser votre expérience et d'aimer travailler dans une culture riche !Opportunité permanente et à temps plein à partir du 11 Juillet,2022Quoi (titre du poste) ?- Représentant du service à la clientèle bilingue (réglage du centre d'appels)Où?- Travail à domicileQuand ?- Début de la formation le 11 Juillet,2022Heures d'ouverture:Lundi dimanche24h/24 et 7j/7 (postes rotatifs - 8 heures par jour, 5 jours par semaine)Salaire:$19/heure Avantages- Possibilité de travail à temps plein, permanent et à domicile- L'un des centres d'appels à la croissance la plus rapide au Canada- Possibilité d'acquérir de l'expérience en centre d'appels et en service à la clientèle dans le secteur financier- Une gamme complète d'avantages- Excellente culture de travail et équilibre travail/vie personnelle- Opportunités de progression de carrière!Responsabilités- Recevoir les appels entrants des clients concernant les demandes de carte de crédit, les transactions, la maintenance du compte et l'assistance en ligne.- Fournir des informations sur le solde du compte, les dates d'échéance, les limites de crédit, etc.-Mettre à jour les informations du compte client-Répondre aux demandes des clients de manière agréable et professionnelle.-Analyser les demandes des clients et identifier des solutionsQualifications- Excellentes compétences en communication en anglais et en français, à l'oral et à l'écrit- Une première expérience en service client est requise- Solides compétences en résolution de problèmes- Sens de la technologie et connaissance pratique de l'informatique- Temps plein et disponibilité flexible- Connexion Internet filaire (câble Ethernet)SommaireReprésentant bilingue du service à la clientèle (Industrie financière)Travail à domicile Opportunité permanente et à temps plein à partir du 11 Juillet,2022Lundi dimanche24h/24 et 7j/7 (postes rotatifs - 8 heures par jour, 5 jours par semaine)19$/heurePrestations médicales et dentaires!Voici comment vouz pouvez appliquer:- Envoyez votre CV a Vira sur mon email virangana.shah@randstad.ca avec le sujet: "Bilingue CSR Quebec"-Appliquez directement sur www.randstad.caRandstad Canada s'engage à favoriser une main-d'œuvre représentative de toutes les populations du Canada. Nous nous engageons en conséquence à développer et à mettre en œuvre des stratégies pour promouvoir l'équité, la diversité et l'inclusion dans toutes nos sphères d'activité en examinant nos politiques, pratiques et systèmes internes tout au long du cycle de vie de notre main-d'œuvre, y compris au niveau du recrutement, de la rétention et de l'avancement pour tout individu. En plus de notre profond engagement sur le respect des principes des droits de la personne, nous nous engageons à prendre toute mesure positive pour influer sur les changements à mettre en place en vue de garantir la participation de tout individu dans le monde du travail et ce, sans obstacle, systémique ou autre, en particulier pour les groupes en quête d'équité généralement sous-représentés dans la main-d'œuvre au Canada, y compris les personnes qui s'identifient comme femmes ou personnes non-binaires/non conformes au genre, les Peuples et communautés autochtones, les personnes en situation de handicap (visible ou invisible), les personnes faisant partie des minorités visibles, les personnes racisées et des communautés LGBTQ2+.Randstad Canada s'engage à créer et à maintenir un milieu de travail inclusif et accessible pour toutes les personnes candidates et employés en soutenant leurs besoins d'accessibilité et d'accommodation tout au long du cycle de vie de l'emploi. Nous demandons à toutes les personnes demandeuses d'emploi de bien vouloir identifier leurs besoins en matière d'accommodation en envoyant un courriel à accessibilite@randstad.ca pour s'assurer de leur capacité à participer pleinement au processus d'entrevue.
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