Randstad is the #1 HR Services Provider in the world, and we are hiring internally for a Client Delivery Manager to join our winning team. The Client Delivery Manager will provide strategic and tactical operational leadership to client accounts while ensuring the successful delivery of contractual obligations (SOW's). They will lead by example by implementing strategies to capture market share and manage sale and delivery of products and services to achieve the agreed-upon end result.
What you get to do:Liaison with Client contacts and the Company peers on initiatives and organizational changes Provide strategic and tactical operational leadership to client account(s)Instill and maintain operations blueprintsEnsure successful delivery of contractual obligationsImpact internal and external operationsImplement strategies to capture market share Manage the sale and delivery of products/services to achieve the agreed end result Use performance metrics as a means to gauge, correct, and ensure customer delightMeet and exceed budget, goals, and objectives
What you need to bring:3-5 years of related experience managing large, complex accounts or projectsBachelor's degree preferredExperience presenting to C-level executivesExcellent communication, interpersonal, and organizational skillsExperience describing and documenting project or client requirementsDetail-oriented with a concern for qualityStrong management experience including people development and team buildingProficiency with Microsoft Office tools and Google Suite
Equal Opportunity Employer: Minorities/Women/Veterans/Disabled
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know....