Position SummaryWork to provide consultative services to customer base as a means to impact their data strategy, workforce planning and other business decisionsHelp define account expectations for performance and conduct account audits at scheduled intervals ensuring adherence to client goals and internal requirements related to: Quality Cost, Savings, Risk Mitigation, Compliance, Efficiency and Brand StandardsMeasure, compile, and compare actual data with benchmarks. Analyze and interpret data to diagnose problems and gaps in performance and service deliveryDevelop tools and best practices for reporting, analysis, and other resources used concept-widePartner with local account teams and clients to implement strategies impacting: Cycle time, Early turnover, Recruiting costs, Hiring processes, Talent engagement, customer satisfactionConduct extensive industry research to stay abreast of industry trends and resourcesMay create white papers, case studies, to present and offer customized solutions to clients
Knowledge, skills, and abilitiesUnsurpassed level of professionalism and ability to communicate at all levels of the client organizationDemonstrated ability to manage and resolve complex client situations in an effective mannerStrong organizational, analytical, and problem solving abilitiesAbility to work independently and manage multiple priorities in a fast-paced environmentAbility to present business reviews and workforce strategies to client groupsDemonstrate the ability to identify customer's needs and to deliver, decline, or adjust expectationsAbility to multi-task an effectively prioritize workloadProficient using Google mail, calendaring and shared drives
EducationMinimum, Bachelor's degreeSix Sigma /Lean certification or other training in process improvement methodologies preferred
Work experience5-10 years of business experience in traditional staffing/recruiting or MSP environmentExceptional MS Excel capabilities requiredVMS knowledge and Google platform experience preferredHuman resources consulting preferredSales and presentation experience preferred
Equal Opportunity Employer: Minorities/Women/Veterans/Disabled
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know....