case manager.

The Case Manager is responsible for monitoring all activities and successfully facilitating a patient’s case from program enrollment through case completion while providing an exceptional customer experience throughout the entire process. This position reports directly to the Case Manager Lead for Cell Therapy and is based in Tokyo.The ideal candidate possesses at minimum these three competencies:• Manages patient cases from initial patient enrolment through to final product delivery• Partners with hospital customers to ensure a smooth and painless cell therapy journey• Leads on the response to enquiries from healthcare providers, hospital team members, and counterparts surrounding the cell therapy journey

求められる経験
● Excellent communication and interpersonal skills with the ability to establish effective relationships with a range of internal cross-functional teams, healthcare provider team(s) and customers

● Effective problem solving, case management and customer service skills

● Strong ability to coordinate with both customer and non-customer facing cross-functional partners to rapidly address customer issues

● Precision and accuracy in data validation and verification

保険
健康保険,厚生年金保険,介護保険,雇用保険,労災保険

休日休暇
日曜日,土曜日,祝日

給与
年収600 ～ 700万円

賞与
有