Randstad is working with a very well established organisation based in the Oxford area who are looking for an experienced Client Success Business Partner who can assist and drive the Consumer Insights. Salary: £45K The main purpose of the Client Success Business Partner will be to manage a team responsible for ensuring the highest quality consumer data is collected on studies through consultation with the client, the account team, and the appropriate Operations departments. Other duties and responsibilities:* Be the lead Client Success contact on all clients and manages the project with end to end responsibility (starting from client end with client), ensures engagement with all functions * Liaise between the client, the account team, and the appropriate Operations departments to execute study and solve specific study problems* Review proposals to ensure accurate field specifications are given to the department* Prepare the costing business case for each request for proposal from client, makes sure the business metrics are met* Consult with clients and Account Director to clarify learning objectives and design concept stimulus, questionnaire, etc.* Ensure projects meet project standards, e.g., interview length, question sequence, comprehensive questions with appropriate scales and responses that will produce actionable and top quality data* Manage the project with end to end responsibility and ensure there is engagement with all functions * Attend client presentation / meetings / consultations when required Skills and experience required:* Proven experience working in a similar Consumer Insights - client Services Business Partner type role* Bachelor's degree or equivalent experience* Experience in a related field / market research* Knowledge of Microsoft Word, Excel, and PowerPoint and Google tools* Attention to details, leadership and client service skillsRandstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.