Ahead office clothing company is looking for a customer service representative to join their team in Lachine. The proposed salary is $45, 000 a year, Monday through Friday (40 hour work week), benefits after 3 months, 2 weeks vacation, parking on site. and accessible by public transport (in office ony). Advantages- Benefits- 2 weeks vacation- Stable company - Well known company - Parking on site Responsibilities• Build the plant relationship with new and existing customers, working with the Customer Service Manager and Sales Executive to ensure all aspects of service to the customer, such as schedule, quality of product, on-time delivery, and service recovery issues are resolved to achieve business results.• Perform and coordinate order entry process and systems, including but not limited to, artwork, proofs, order acknowledgements, work/shipping instructions and customer specific requirements, …• Full understanding of the Company work flow and production processes throughout the business• Team player with the ability to balance the needs of both the customer and Collotype to help facilitate a win-win scenario• Strong communication skills allowing CSR to provide accurate information to both external and internal customers• Communicates effectively and professionally with clients• Consolidation and customer loyalty• High quality customer service• Ensure high quality external and internal customer relationships• Work transversally with other departmentsQualifications- Bilingual (English & French, Spanish an asset)- High school or equivalent / college or university studies in graphic communication- Effectively pay attention to detail in a fast, multitasking environment- Perform effectively in a team-based approach for process improvement and problem solving- Practical knowledge of Excel, Word, Outlook- Do yourself well independently on projects from start to finishSummaryAre you looking for a customer service representative position?Are you looking to work in Lachine?Click on "Apply Now" or send your resume to our resource manager Jessica:firstname.lastname@example.orgRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.