Duties include but are not limited to:
- Act als first point of contact with customer for inquiries and resolving order issues by phone and e-mail.
- Create/ update the new/ existing customer accounts with all required data needed.
- Gather all price related information and cooperate with the other related functions.
...
- Responsible for order and price quote entry in SAP.
- Issue credits and debits related to order issues and customer returns.
- Provide support to external & internal sales team.
- Resolution of price discrepancies identified at the time of order.
- Follow up and handling of consignment stocks at customers.
- Admin tasks like invoicing/filing of contracts.
- Issue credit notes.
- Support our intercompany business by handling Interco (Americas/Asia) orders including accompany third party inspections.
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Duties include but are not limited to:
- Act als first point of contact with customer for inquiries and resolving order issues by phone and e-mail.
- Create/ update the new/ existing customer accounts with all required data needed.
- Gather all price related information and cooperate with the other related functions.
- Responsible for order and price quote entry in SAP.
- Issue credits and debits related to order issues and customer returns.
- Provide support to external & internal sales team.
- Resolution of price discrepancies identified at the time of order.
- Follow up and handling of consignment stocks at customers.
- Admin tasks like invoicing/filing of contracts.
- Issue credit notes.
- Support our intercompany business by handling Interco (Americas/Asia) orders including accompany third party inspections.