Randstad is working with a Government client in Downtown Phoenix to identify 2 Customer Service Representatives to join their team. This role involves answering inbound calls from customers and providing assistance to their various inquiries, along with assisting clerical and administrative tasks like mail distribution, scanning documents, and entering data into the system. English and Spanish-speaking skills are highly desired.Pay: $13.00/hrLocation: Phoenix, AZ 85034 (Downtown)Hours: Monday-Friday 8:00AM-5:00PMLength: 6 Months +, Temp-to-HireBenefits? We have them! Medical, Dental, Vision, and Paid Sick Time benefits are available to you after 90 days.Interested in this opportunity? Please apply today! You will then receive an email/text invite to prescreen with our chatbot.Responsibilities• Greet and refer customers appropriately• Answer general questions• Accept applications and documents in reception.• Register applications, enter all demographic information and document action.• Open, sort, and distribute incoming mail• Prepare documents for scanning and uploads.• Complete various logs, sign in sheets, application assignment, manage and work RightFax and other electronic documents. • Answer switchboard and direct calls appropriately.• Learn and operate office equipment and software programs including managing and distributing electronic documents. SkillsCustomer Service (1 year of experience is required)Mail DistributionClericalDocument ReviewActive ListeningEducationHigh SchoolQualificationsYears of experience: 1 yearExperience level:Entry LevelShift: FirstWorking hours: 8 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.