Work in the heart of NewcastleAttractive hourly rate between $39 p/hAssignment through to the end of the year, potential to extend.The opportunity:Randstad is recruiting 2 x Client Service Officers to join a Federal Government organisation based in Newcastle on a temporary full time assignment through to the end of the year. This organisation is a well known community focused organisation that works with at times vulnerable people and situations.The role:As a Client Contact Officer, you will be based in the office and the first point of contact for their customer base. You will be required to provide exceptional customer service over the phone to answer a range of important enquiries, while simultaneously managing administrative duties and toggling through multiple online systems and platforms. Other duties include:Attending the front desk to meet clients for scheduled appointmentsSetting clients up for online servicesAdhoc administrative tasksProvide customer-centric service to clients nationally Our ideal candidate has/is:Experience working within a State / Federal Government department in a Customer focused position is highly regarded.An aptitude for juggling multiple tasks in a busy environmentAn ambitious candidate who can work independentlyA genuine passion for customer service ensuring that the customer has a positive experience with every interactionExperience working with vulnerable people within the community or community focussed organisations Motivated to complete tasks with high integrity and confidentialityValues that align with the organisation were recruiting forDemonstrated experience within a role that embodied face to face and phone based customer serviceWhat you will get in return?Assignment through to the end of 2021. Potential to extend into next week.Full time hours 8.30am - 4.30pm Monday to FridayRewarding meaninful workAccess to Randstad benefits including discounts to leading retailersRemote onboarding and training package Ongoing support from your Randstad consultantIf you are interested in this opportunity please apply now or contact Elyse on firstname.lastname@example.org or 4032 7357Please note, if successful in this opportunity you will have to complete a Federal Police Check before commencement. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.