Randstad in Franklin, TN is currently staffing for a Customer Service Advisor to join a client of our's Aviation or Commercial Team. The job responsibilities include but are not limited to daily servicing of our clients, processing new and renewal business, remarketing, assisting clients in the claims process, developing relationships with clients and underwriters, etc. Applicant will be working with a designated Aviation or Commercial Insurance Advisor. Apply today if this position sounds like it would be a great fit for you! ResponsibilitiesExcellent customer service skills.Positive attitudeHighly organized and detail-orientedAbility to organize, set, and maintain prioritiesAbove average computer skills with a basic working knowledge of Microsoft Word, Outlook, Excel, and internet browsersAbove average math skills.Written, oral, and phone communication skills.Ability to work in a team environment.Understand and analyze insurance coverage, forms, and policies.Basic knowledge/experience with an agency management system (Applied Systems).Hours are Monday thru Friday 8:00-5:00.College Degree preferredInsurance, Aviation or Accounting experience beneficial, but not requiredSkillsCustomer supportExcelInsuranceBasic Accounts ReceivableTelephone EtiquetteCustomer ServiceCustomer Relationship ManagementEducationBachelorsQualificationsYears of experience: 3 yearsExperience level:ExperiencedShift: FirstWorking hours: 8 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.