Are you a friendly and motivated individual who loves working in a fast paced environment? If so, we are looking for a multifaceted individual who can successfully multi-task the day to day responsibilities of a Customer Service Representative. We are looking for someone who is comfortable on the phone, has great computer skills, and has exemplary customer service skills.Responsibilities Set up service calls per customer's request and cooredinate resolution via internal associates or dispatch of a field technician. Clearly document work expected and completed by remote field resources. Record field technician activity and ensure that all service calls are closed properly and ready for invoicing. Work closely with peers and cross functional teams to drive resolution while providing excellent customer service to all. Ensure that client service level agreements are met regarding issue acknowlidgement, technical estimated on site arrival tie and final resoltion. Manage service calls from start to finish while providing a high level of communication with the customer. Enter orders for part shipments to facilitate onsite servie resolution. Enter orders and provide consultation to the customer.The essential functions of this role include:working in a smoke free environmentSkillsTelephone EtiquetteCustomer ServiceBasic Computer SkillsActive ListeningCUSTOMER ORDERS/SALESCustomer Relationship ManagementEducationHigh School (required)QualificationsYears of experience: 1 yearExperience level:Entry LevelShift: ThirdWorking hours: 11:30 PM - 8 AMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.