Randstad is seeking a Service Support Specialist for a client in the Brentwood, TN area. This position supports the goals, values and philosophy of the company by exhibiting the following behaviors: excellence, quality service, commitment and accountability. As a member of the operations team, performance includes demonstration of the following accountabilities: communication, teamwork, job knowledge and individual leadership.This role is a critical member of the operations team. The position works in office M-F, 7:30-4:30 PM. The position is responsible for supporting the management of product inventory to include ordering, tracking, and retrieving patient devices. ResponsibilitiesDay to day ordering, tracking, and retrieval of deployed devicesDevice subject matter expert (SME), available to train as neededProvide tier 2 level support with device set up as needed In collaboration with leadership, work with external logistics partner to maintain and administer inventory control, asset management, and order management Participate in project meetingsSupport in planning and maintaining of logistics policies and procedures In collaboration with leadership, develop reports for tracking device deployments, broken/replaced, and retrieved. Other ad hoc reports, as necessary.Collaborate with leadership to seek and test new devices as applicableParticipate in services and support of Mobil Device Management software training providedParticipate in services and support for cellular wireless management training providedWork closely with our Care Coordination team to support patientsSkillsExcel (2 years of experience is required)Systems SupportCall Center SupportSupply ChainOperationsCustomer supportEducationBachelors (required)QualificationsYears of experience: 0 yearsExperience level:ExperiencedShift: FirstWorking hours: 8 AM - 4 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.