Are you looking for the next steps in your customer service career? Take that first one by applying to be a Customer Care Specialist.If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! The ideal candidate has previous experience in customer service or experience in a related position.We are currently interviewing candidates for a call center located in the Cleveland, TN area. These are full time positions requiring work during the week as well as one day of every weekend. The weekend day working will be offset by one day off during the week. Candidates must be able to work an 8 hour shift between the hours of 8a and 8p. Starting pay rate will be $13/hr & will increase when you go permanent! This company also provides medical/dental/vision coverage at no cost to the employee! They have a spacious break area with games and couches. ResponsibilitiesReceiving Inbound callsAssisting customers with technical issuesDocumenting customer needs and problemsAssisting with ordering necessary appliance partsThe essential functions of this role include:working up to 4 hrs of overtime per weekSkillsActive ListeningBasic Computer SkillsTelephone EtiquetteCall CenterTyping SkillsFollow-upCall Center SupportEducationHigh School (required)QualificationsYears of experience: 0 yearsExperience level:Entry LevelShift: SecondWorking hours: 12 PM - 8 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.