Would you say you have experience providing world class customer service? We have a local manufacturing company that is in need of someone with your expertise. This is a high volume and fast paced environment where you will be working off of 2 computer screens and will be required to multi-task efficiently. You will follow up with customers via phone, email and fax to retrieve any necessary information.ResponsibilitiesNo cold calling, and little phones, the role is high volume emails. You will be working with one of Arkay's top clients, answering their questions and solving any concerns they have. Additionally, you will be working internally with the shipping and manufacturing teams to confirm timings on shipments and troubleshoot any issues with timings. Must have Excel knowledge and a high aptitude of learning and strong analytical skills. Arkay also uses a proprietary CRM system. Will be trained but the individual needs to be a quick learner. Making mistakes is ok, but must learn quickly from them and not make the same mistake twice. Additionally, we are looking for an individual who is high energy, extremely professional, detail oriented, and above all else, is someone who is very easy to work with. The Staff is back in the office full-time (no remote). Kris describes the office as a family setting. They have 30-35 employees on site, and all of which have an "open door policy"SkillsActive ListeningAdapting to ChangeCRMBasic Software SkillsBasic Computer SkillsCustomer ServiceCustomer supportCustomer RelationsCustomer Relationship ManagementEducationNo Degree RequiredQualificationsYears of experience: 0 yearsExperience level:ExperiencedShift: FirstWorking hours: 8:30 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.