CUSTOMER SERVICE OPPORTUNITY IN MADISON, FL! Great opportunity with an established company in Madison, Florida. Seeking an experienced customer service professional with Microsoft Office Application experience and problem- solving, follow-up and organizational skills. Good written and verbal communication with a high school diploma or (equivelent) GED a must. Apply now for an interview!ResponsibilitiesProvide a best-in-class customer experienceRespond to customer inquiries through incoming calls, emails, and live chatRepresent CGI in a professional manner in all interactionsThink creatively to find solutions to challengesPut forth ideas to develop new best practices to maximize the customer experienceWork both independently and as a teamComplete a variety of paperwork and documentationDemonstrate flexibility in dealing with the personal and stylistic differences of internal and external customersBuild long-lasting customer relationshipsBe interested in personal and career growthMulti-task and prioritizeSkillsActive ListeningTelephone EtiquetteInterpersonal SensitivityTyping SkillsCustomer ServiceCustomer RelationsBasic Computer SkillsCustomer Relationship ManagementFollow-upEmpathyCUSTOMER ORDERS/SALESEducationHigh School (required)QualificationsYears of experience: 2 yearsExperience level:ExperiencedShift: FirstWorking hours: 8 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.