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devops support and strategy advisor.

job details

summary

    job details
    100% remote position.

    Candidates must be eligible for Government of Canada Security Clearance (having lived in Canada for the past years).

    This person will be the first point of contact and work closely with customers and engineers to ensure maximum uptime for customers on the platform. This person will deliver world-class customer service when handling support tickets and constantly look for ways to contribute to improving the efficiency of how the support team operates and respond to incidents. They will be responsible for creating repeatable processes and procedures and automating operations where possible. The nature of the work will require this person to use a variety of tools to tackle a broad range of issues relating to DevOps specific issues as projects continuously enter and exit the pipeline. This person will also be a member of the global DevOps team, contributing to a DevOps Centre of Excellence, helping to guide strategy and implement strategic company wide initiatives with International clients.


    Advantages
    Permanent status
    Three weeks' paid vacation t o start
    Medical / dental benefits

    Responsibilities
    •Responsible for build management
    •Helps move solution builds to the Cloud
    •Support SaaS and customer deployments using Terraform and Ansible
    •Provide customer support on Cloud issues
    •Troubleshooting Build/Deployment Issues (Capturing the logs, Investigate and resolve technical issues)
    •Collaboration with developers and other engineering/support groups
    •Understanding the needs of the developers and design pipelines in the Cloud
    •Maintaining and building new pipelines
    •Hands on Windows OS Administration

    Qualifications
    •5+ years of Cloud and DevOps support experience
    •Experience with Jenkins - CI/CD (Groovy)
    •Experience with Ansible - Roles, playbooks (Implementation/Maintenance)
    •Experience with Source Code Management (Version Control Systems) & GIT (Bitbucket)
    •Experience with Cloud infrastructure & deployment such as Cloud Storage - File Shares, Blob Storage
    •Experience with Agile

    Additional experience:

    •Experience with Windows Server management and PowerShell Scripting for automation
    •Experience with a mobile device management (MDM) system
    •Experience with Ansible and Terraform
    •Interest/Passion in Automating day-to-day activities
    •Willingness to learn new tools and technologies

    Other:

    •Canada Reliability Security Clearance or ability to obtain Canada Reliability Security Clearance required
    •Ability to work occasional flexible hours above and beyond business hours

    Summary
    If you're qualified and interested please apply today and one of our experienced Recruiters will be happy to discuss the opportunity with you.

    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    100% remote position.

    Candidates must be eligible for Government of Canada Security Clearance (having lived in Canada for the past years).

    This person will be the first point of contact and work closely with customers and engineers to ensure maximum uptime for customers on the platform. This person will deliver world-class customer service when handling support tickets and constantly look for ways to contribute to improving the efficiency of how the support team operates and respond to incidents. They will be responsible for creating repeatable processes and procedures and automating operations where possible. The nature of the work will require this person to use a variety of tools to tackle a broad range of issues relating to DevOps specific issues as projects continuously enter and exit the pipeline. This person will also be a member of the global DevOps team, contributing to a DevOps Centre of Excellence, helping to guide strategy and implement strategic company wide initiatives with International clients.


    Advantages
    Permanent status
    Three weeks' paid vacation t o start
    Medical / dental benefits

    Responsibilities
    •Responsible for build management
    •Helps move solution builds to the Cloud
    •Support SaaS and customer deployments using Terraform and Ansible
    •Provide customer support on Cloud issues
    •Troubleshooting Build/Deployment Issues (Capturing the logs, Investigate and resolve technical issues)
    •Collaboration with developers and other engineering/support groups
    •Understanding the needs of the developers and design pipelines in the Cloud
    •Maintaining and building new pipelines
    •Hands on Windows OS Administration

    Qualifications
    •5+ years of Cloud and DevOps support experience
    •Experience with Jenkins - CI/CD (Groovy)
    •Experience with Ansible - Roles, playbooks (Implementation/Maintenance)
    •Experience with Source Code Management (Version Control Systems) & GIT (Bitbucket)
    •Experience with Cloud infrastructure & deployment such as Cloud Storage - File Shares, Blob Storage
    •Experience with Agile

    Additional experience:

    •Experience with Windows Server management and PowerShell Scripting for automation
    •Experience with a mobile device management (MDM) system
    •Experience with Ansible and Terraform
    •Interest/Passion in Automating day-to-day activities
    •Willingness to learn new tools and technologies

    Other:

    •Canada Reliability Security Clearance or ability to obtain Canada Reliability Security Clearance required
    •Ability to work occasional flexible hours above and beyond business hours

    Summary
    If you're qualified and interested please apply today and one of our experienced Recruiters will be happy to discuss the opportunity with you.

    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.