Are you looking for a new and exciting career opportunity? Our client located in North York is seeking a CUSTOMER SERVICE representative to join their team. Our client is a global leader in the energy industry. You would be working with a dedicated customer service team providing excellent service to their already existing clientele. If you are someone who is skilled in order management and customer service please keep reading!Salary: $60'000 - $65'000Benefits: Health and DentalVacation: 3 weeksAdvantagesSteady hours 8:30 am - 5:00 pm OR 10:30 AM - 7:00 PM3 WEEKS VacationHealth and Dental BenefitsPension plan and matchWork with a dynamic teamExposure to multiple systemsWork closely with internal teamResponsibilitiesCustomer ServiceCandidate will be responsible for being the face of the company for customers and clients. They will be responding to emails and phone calls, building client relationships, managing daily orders.Majority of the day will be spent on the phone or email communicating with customers and clients in regards to order status, ensure timely delivery, quality checks and provide reports.Candidate is expected to provide great customer service to ensure a positive experience.Some basic quoting requiredQualificationsMinimum 1-2 years customer service experience, familiarity with the functional business environment1-2 years of a completed Diploma or DegreeExperience within customer facing roles in an office environmentOrder management backgroundExperience with SAP Accepts responsibility and proactively resolves issues (‘solution focused’) on a timely basisForward thinking with ability to review/enhance existing processes and create efficienciesThorough, high attention to detail, strong organizational skillsEffective team player, works efficiently to get the job doneExcellent listening skills and interpersonal relations in dealing with both internal and external customersSummaryThis is an amazing opportunity to challenge your career with great benefits and competitive pay. This company has a solid team and is a great place to grow your long term career aspirations! Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.