If you answer ''yes'' to the following questions, you HAVE to apply to this job opportunity.-Are you interested in the banking world?-Are you fluent in both French and English?-Do you have relevant customer service experience?-Are you a great communicator, and you like solving problems?We are currently looking for Collections representatives in Quebec. This is your chance to be part of a team that is at the heart of one of the largest financial institutions in Canada. -Position: Collections Representative-Location: Work from home-Hours of Operation: business operates Monday - Friday: 8am-9pm and Saturday: 8am-4pm (EST)-Full time-Start Date: February 21st-Training: 9 weeks training, done remotely (7 week training program, plus 2 weeks onboarding)Advantages- 40K to 42K per year depending on experience- Permanent, full time position- Well known and reputable financial institution -Development & career growth, advancement possibilities- 100% benefits and paid vacation- 100% remote work-Bonus programs-World Class Training Responsibilities- Inbound calls only (no emails, no e-chat)-Engage with clients in a friendly, helpful, and empathetic manner-Offer and resolve client financial concerns-Educate & provide advice to clients in order to meet their financial needs, while providing tailored short and long terms credit solutions-Cultivate and maintain relationships with partners -Transfer calls to appropriate departments as necessaryQualifications-Relevant customer service experience-Phone experience is an asset-Bilingual (English and French)-Good computer and keyboarding skills-Strong problem solving and analytical abilitiesSummaryThis role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following one of the following options:1. Apply directly to this posting;2. Apply on our website at www.randstad.ca;3. Send your current up-to-date resume to firstname.lastname@example.org and add the subject line: "Collections Representative".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.